Telephone Operators and Receptionists (5 Positions) at Kenya Agricultural & Livestock Research Organization

Job Reference Number: KALRO/REC/TEL/OPT/II

Duties and Responsibilities 

• Recording and confirming appointments; 
• Recording visitor’s personal details; 
• Receiving and guiding visitors; 
• Issuing visitors passes; 
• Handling routine enquiries; 
• Making, receiving and directing telephone calls; and
• Logging calls in the telephone calls register. 

Job Requirements 

• Certificate in Public Relations and Customer Care; Customer Service; Front 
• Office; Telephone Operators Occupation Tests/PABX or equivalent 
• qualification from a recognized institution; 
• Have certificate in computer applications from a recognized institution; 
• Be fluent in both oral, written English and Kiswahili; and 
• Have basic sign language; 
• Fulfill requirements of Chapter six (6) of the Constitution of Kenya.