Training Coordinator at Marriott

JOB SUMMARY

Assists the Learning & Development Manager with identifying and addressing employee and organizational development needs.  The position will assist in ensuring effective training is in place to enable the achievement of desired business results.  Training programs focus on a variety of topics, including company core values, product knowledge, company philosophy, customer service and leadership skills.  Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs.  Supports the Quality & Learning Manager in monitoring and evaluating the effectiveness of training to ensure a return on investment.

PREFERRED QUALIFICATIONS

• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major;
• Certified Trainer or equivalent
• Similar experience preferably in the hospitality industry
• Able to administer tests, carry out needs assessment analyses and relay results