Training Lead at Triggerise (Tiko)

The Job

We are seeking a highly skilled Tiko Training Lead to provide global oversight, strategic direction, and technical support for all training and capacity-building activities across Tiko markets. In this role, you will ensure that all Tiko Field staff, partners, and key actors are consistently equipped with the knowledge, skills, and tools required to deliver high-quality, impactful work aligned with Tiko’s standards of excellence.

Key responsibilities include:

• Lead the implementation and continuous improvement of the Tiko Trainer of Trainers (ToT) model across all markets, building and supporting a team of Trainers who can effectively cascade learning within their regions.
• Uphold delivery standards, quality assurance, and accountability across all levels of training, monitoring trainer performance and providing mentorship and refresher training to ensure excellence.
• Capture and disseminate insights, lessons learned, and best practices across Tiko markets, fostering a culture of learning and continuous improvement among Trainers, Field teams, and ToTs.
• Oversee the development, standardisation, and adaptation of all training and onboarding materials, ensuring consistency, relevance, and alignment with Tiko’s global standards.
• Maintain and evolve a comprehensive training curriculum for staff, trainers, and partners, integrating innovative learning approaches such as blended learning, peer learning, and digital tools.
• Strengthen trainer capacity through coaching, competency assessments, and professional development initiatives, promoting sustainable excellence in delivery.
• Provide technical support and guidance to Field Operations teams, ensuring alignment with best practices, operational standards, and effective implementation of the Tiko programme.
• Collaborate on cross-functional projects and contribute to broader organisational initiatives as needed.

About You

• You are a passionate and strategic training leader who excels at empowering others through learning.
• You combine big-picture thinking with a hands-on approach, ensuring that strategy translates into action and impact. Skilled in facilitation, curriculum development, and capacity building, you know how to inspire, engage, and equip diverse teams across countries.
• You thrive in multicultural environments, fostering collaboration and alignment while ensuring Tiko’s standards of excellence are upheld everywhere we work.

Requirements

• Proven experience designing, implementing, and managing training programmes within international development or public health sectors, ideally in an African context.
• Strong background in curriculum design, facilitation, and quality assurance for training and capacity-building initiatives.
• Excellent communication and interpersonal skills, with the ability to connect, motivate, and transfer knowledge effectively.
• Demonstrated ability to translate strategy into operational reality, delivering measurable results in training and capacity strengthening.
• Detail-oriented and results-driven, with strong organisational and project management skills.
• Experience working in multicultural and multi-country environments, balancing global consistency with local adaptation.
• Innovative mindset with a commitment to continuous learning, collaboration, and improvement.