Underwriter at Old Mutual Kenya

Job Description

• Enforce underwriting controls including on-boarding, certificates, booking of business, and documentation.
• Implement underwriting guidelines, process, and procedure to ensure quality underwriting and business.
• Ensure profitability of the department through quality control and on-boarding
• Quality documentation timely turn around - TAT and
• Excellent customer service and retention support.

KEY TASKS AND RESPONSIBILITIES

• Enforce underwriting controls
• Ensure compliance with underwriting guidelines and Standard Operating Procedures
• Ensure clean and accurate data capture
• Timely preparation of quotations and follow up
• Debiting of premiums and processing of policy documents within set timelines
• Processing and checking of underwriting Documents
• Issuing & signing of Motor Certificates and Yellow cards
• Review and dispatch of notices and documents
• Ensure that work is done within the set standards of service and TAT
• Prepare relevant reports for management and departmental consumption
• Give quality customer service to all clients
• Safe keeping of security documents
• Daily scanning and indexing of mails
• Initiating motor valuation and follow up
• Adherence to the credit control policy
• Follow up renewals and ensure maximum retention of profitable accounts
• Timely processing refunds and follow up
• 100% Adherence to the authority matrix
• Ensure registry is fully maintained, orderly and up to date
• Ensure compliance of AML and PEP guidelines
• Ensure cross sale and up sale opportunities are maximized
• Perform any other duties as may be required by the management

SKILLS AND COMPETENCIES

• Basic Underwriting skills and product knowledge
• Customer service skills
• Good Communication Skills
• Computer Literate

KNOWLEDGE & EXPERIENCE

• 1 year and above  

QUALIFICATIONS

• Degree in business related course preferably in insurance
• ACII / AIIK would be an added advantage