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  • Posted: May 25, 2023
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Waiter/ Waitress

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

    • Welcomes the guests and ensures they are attended to i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
    • Liaise with kitchen to ensure the highest standard of food quality and visual appeal

    Your experience and skills include:

    • Excellent reading, writing and oral proficiency in English
    • Computer knowledge (Microsoft Excel, Word, PowerPoint) 
    • Eagerness to learn and share knowledge with the Team
    • A positive, energetic and motivated personality and professional attitude
    • Must be well-presented and professionally groomed at all times
    • A hardworking attitude who is ready to complete all duties, responsibilities and additional tasks set by the Outlet Leader with positivity
    • Strong interpersonal and communication skills
    • Must always have a friendly attitude, develop strong working relationships with all colleagues and Leaders, demonstrating respect and understanding
    • Use professional verbal language and body language at all times
    • Hospitality Studies is preferable
    • Strong reading, writing and oral proficiency in the English language
    • A second foreign language is a plus

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on careers.accor.com to apply

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