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  • Posted: May 25, 2023
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Junior Sous Chef

     What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Senior Sous Chef & Sous Chef responsibilities and essential job functions include but are not limited to the following:

    • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues 
    • Ensure the consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards 
    • Conduct daily shift briefings to kitchen Colleagues in absence of the Sous Chef 
    • Ensure all kitchen Colleagues are aware of standards and expectations 
    • Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback 
    • Maintain proper rotation of product in all chillers to minimize wastage/spoilage 
    • Have full knowledge of all menu items, daily features and promotions 
    • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment 
    • Follow kitchen policies, procedures and service standards 
    • Follow all safety and sanitation policies when handling food and beverage 
    • Other duties as assigned

    Your experience and skills include:

    • Adhere to Fairmont Appearance & Grooming Guidelines
    • Two to Four Years of Previous Experience in a Pastry Production Kitchen and/or Restaurant Experience 
    • Diploma Certification in a Culinary discipline an asset 
    • Strong interpersonal and problem-solving abilities 
    • Highly responsible & reliable 
    • Ability to work well under pressure in a fast paced environment 
    • Ability to work cohesively as part of a team 
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    go to method of application »

    Assistant Food & Beverage Outlet Manager

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    • Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following:
    • Consistently offer professional, friendly and engaging service
    • Follow departmental policies, procedures and service standards
    • Recruit, train, manage, mentor, lead and develop your supervisors and colleagues
    • Effective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism
    • Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed
    • Supervise and support employees while ensuring service standards are maintained
    • Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
    • Exhibits an entrepreneurial attitude towards the restaurant’s operation
    • Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks
    • Responsible for scheduling and daily payroll reporting
    • Ensure constant focus on the venue's goal
    • Assist to ensure the venue is managing within set budget guidelines
    • Ensure cleanliness and safety of the venue
    • Act as a liaison between venue staff and other departments
    • Ensure department holds regular communication meetings
    • Perform line duties as required
    • Working in a very fast pace environment
    • Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.
    • Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
    • Follow all safety and sanitation policies
    • Other duties as assigned

    Your experience and skills include:

    • Minimum 3 years’ experience as a Leader in a fast paced high end restaurant required
    • Excellent beverage and wine knowledge is required
    • Previous point of sale system experience required
    • Experience with Unionized environment an asset
    • Computer literate in Microsoft Window applications required
    • University/College degree in a related discipline preferred
    • Excellent communication and organizational skills
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    go to method of application »

    Bartender

    What is in it for you?

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    • Mix drinks and control the beverage stock as per guidelines
    • Have full knowledge of the beverage menus being offered at the outlets
    • Consistently offer professional, friendly and engaging service
    • Assist guests regarding menu items in an informative and helpful way
    • Manages the stocks and setup for the bar in line with brand standards

    Your Experience And Skills Include: 

    • Previous bartending experience required
    • Diploma or Degree in Food & Beverage or related field
    • Excellent communication and organizational skills
    • Ability to focus attention on guest needs, remaining calm and courteous at all time
    • Strong interpersonal and problem-solving abilities
    • Highly responsible & reliable
    • Ability to work well in a fast-paced environment
    • Ability to work cohesively as part of a team
       

    go to method of application »

    Waiter/ Waitress

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

    • Welcomes the guests and ensures they are attended to i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
    • Liaise with kitchen to ensure the highest standard of food quality and visual appeal

    Your experience and skills include:

    • Excellent reading, writing and oral proficiency in English
    • Computer knowledge (Microsoft Excel, Word, PowerPoint) 
    • Eagerness to learn and share knowledge with the Team
    • A positive, energetic and motivated personality and professional attitude
    • Must be well-presented and professionally groomed at all times
    • A hardworking attitude who is ready to complete all duties, responsibilities and additional tasks set by the Outlet Leader with positivity
    • Strong interpersonal and communication skills
    • Must always have a friendly attitude, develop strong working relationships with all colleagues and Leaders, demonstrating respect and understanding
    • Use professional verbal language and body language at all times
    • Hospitality Studies is preferable
    • Strong reading, writing and oral proficiency in the English language
    • A second foreign language is a plus

    go to method of application »

    Pastry Junior Sous Chef

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:             

    • Responsible for the production of all pastries, cakes, cold/hot desserts, toppings for the pastry shop as well as other outlets.
    • To prepare production charts of all the bakery and pastry items and monitor them from time to time.
    • Ensure to exceed guest expectations in quality and service of the food products.
    • Supervise the preparation and production of all bakery products.
    • Ensure that all HACCP procedures are followed and clear records are maintained at all the times.

    Your experience and skills include:

    • Adhere to Fairmont Appearance & Grooming Guidelines
    • Two to Four Years of Previous Experience in a Pastry Production Kitchen and/or Restaurant Experience 
    • Diploma Certification in a Culinary discipline an asset 
    • Strong interpersonal and problem solving abilities 
    • Highly responsible & reliable 
    • Ability to work well under pressure in a fast paced environment 
    • Ability to work cohesively as part of a team 
    • Ability to focus attention on guest needs, remaining calm and courteous at all times 

    go to method of application »

    Chef de Partie, Food Services

     What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Senior Chef De Partie, responsibilities and essential job functions include but are not limited to the following;

    • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues 
    • Ensure consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards 
    • Actively share ideas, opinions and suggestions in daily shift briefings 
    • Ensure all kitchen Colleagues are aware of standards and expectations 
    • Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback 
    • Continually strive to improve food preparation and presentations 
    • Maintain proper rotation of product in all chillers to minimize wastage/spoilage 
    • Have full knowledge of all menu items, daily features and promotions 
    • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment 
    • Follow kitchen policies, procedures and service standards 
    • Follow all safety and sanitation policies when handling food and beverage 
    • Other duties as assigned

    Your experience and skills include:

    • Previous experience in the Culinary field required 
    • Journeyman’s papers or international equivalent required 
    • Diploma Certification in a Culinary discipline is an asset 
    • Computer literate in Microsoft Windows applications an asset 
    • Strong interpersonal and problem-solving abilities 
    • Highly responsible & reliable 

    Method of Application

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