Training & Development and Employee Performance Lead at Wisen HR Services

Job summary: Assess, design, develop and deliver client and employee training. Design performance management strategies and processes that measure outcomes, identify areas for improvement, and align teams to organizational goals.

Key responsibilities and duties:

Training and development

• Effectively facilitate remote and in-person training utilizing multiple systems.
• Collaborate across teams to deliver objective focused training.
• Function as a subject matter expert for training & development and is a consultation resource
• Deploy a wide array of training methods to include e-learnings, virtual trainings, and other methods 
• Guide managers in developing their team members through career pathing
• Work closely with the HRBPs to coordinate and facilitate training for employee onboarding and new hire orientation
• Maintain an up-to-date knowledge of training topics, technologies, and company policies.
• Manage the training calendar and communicate with HRBPs to coordinate trainings

Employee performance

• Develop and execute programs and projects to evaluate, measure and improve employee performance. 
• Analyze the impact of employee performance interventions on organizational performance and provide reports to the management. 
• Responsible for the development of training programs aimed at aligning employee performance with organizational goals.
• Provide guidance to managers to assess competencies of employees.
• Be the OKR (Objectives and Key Results) champion

Skills

Job requirementsBachelor’s degree preferred, or equivalent work-related experience

• Training/development, performance management experience required.
• Experience in OKR goal setting framework
• Ability to work with a diverse employee population in different industries
• Knowledge of adult learning concepts and methodologies.
• Strong aptitude for engaging learning during facilitation.
• Agile; willingness to take on different projects and learn new areas.
• Ability to manage multiple tasks/projects at once, including scheduling and monitoring employee progress.
• Excellent customer service skills; help team members and new clients feel welcome and comfortable.
• Exceptional time management, public speaking, and problem-solving skills.
• Outstanding verbal and written communication skills, with impeccable attention to grammar and spelling.