Dial Afrika helps businesses define the future of work, and improve team Efficiency, Productivity, and output all while understanding their customer behavior through our omnichannel customer support tool. B2B SaaS platform that powers priceless customer experience through inbound & outbound interact... read moreions via a cloud-based, secure, and interactive AI-powered analytics.
Position Overview:
As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ens
Job Summary:
As a Business Development Associate specializing in telesales, you will be responsible for driving revenue growth by identifying and securing new business opportunities through out
Job Responsibilities:
As a Senior Back-End Engineer at Dial Afrika, you will play a crucial role in designing, developing, and maintaining scalable and efficient back-end systems.
Key resp
Job Responsibilities
Preparation of both Daily and weekly reports on both call performance by agents, performance and code of conduct.
Ensuring of office decorum on daily basis, this involves
Job Responsibilities
You’ll be responsible for planning and building a scalable and repeatable model for demand generation building Dial Afrika’s growth engine from the ground up.
Job Responsibilities
Drive the organization’s financial planning - development of financial business plans and forecasts.
Develop tools and systems to provide critical financial and oper
Job Responsibilities
Define product goals (KPIs), build data models and craft product dashboards.
Design A/B experiments, analyze the results, and provide decision recommendations.
Collabora
Job Responsibilities
Candidate should be familiar and comfortable with
Preference would be given to having experience on IVR and Call Center application development.
Hands on experience in K
Job Responsibilities
You will be Building the future of customer support and the future of work for millions of African Businesses.
Skill & Experience
You have delivered enterprise-gra
Job Responsibilities
Working in a team with hard-working backend engineers passionate about Java,React,Python or coding occasionally in other languages, such as Typescript or Ruby.
Being
Job Detail
Senior Software Engineer(Full Stack)
Job Requirements
Bachelors Degree
Job Responsibilities
Make a complex ticketing system easy to understand and customizable to bet