Address9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi.
About Equity Bank Kenya
Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), a... read morend continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania. Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange.
Equity Bank was founded as Equity Building Society (EBS) in October 1984 and was originally a provider of mortgage financing for the majority of customers who fell into the low income population. The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams. The vast majority of Africans have historically been excluded from access to financial resources.
Having been declared technically insolvent in 1993, Equity’s transformation into a rapidly growing microfinance and then a commercial bank is widely considered to be an inspirational success story. Currently, Equity Bank has more than 9 million customers making it the largest bank in terms of customer base in Africa and having nearly half of bank accounts in Kenya. The company’s vision is "to be the champion of the socio-economic prosperity of the people of Africa”.
Equity Bank retains a passionate commitment to empowering its clients to transform their lives and livelihoods. Through a business model that is anchored in access, convenience and flexibility, the Bank has evolved to become an all-inclusive financial services provider with a growing pan-African footprint.
Equity Bank’s business model and its visionary leadership has continued to earn local, regional and global accolades and recognition. The model is also studied in some of the leading business schools in the world, as other developing countries in Africa and Asia seek to learn from Equity’s low margin, high-volume model.
Equity Bank in 2010 established the Equity Group Foundation. This innovation and creative vehicle has fully transformed the concept of philanthropy and corporate social responsibility. While Equity Group Foundation champions the socio-economic transformation of the people of Africa and seeks partnerships along six cluster thematic areas, Equity Bank provides the infrastructure of delivery, hence reducing the operational costs for the Foundation and increasing the rate of return on any social investment. The six social thematic areas of focus are: education and leadership development; financial literacy and access; entrepreneurship; agriculture; health; innovations and environment.
Make an enquiry today
Description
Partner with departmental leadership to build an inclusive vision of the end-to-end customer journey that highlights each department's contribution to customer experience excelle
Job Purpose:
The role holder will be responsible for overseeing the security awareness and education program in the Bank to ensure the employees understand security requirements and reduce
Key Overall Objective of the Position
The key overall objective of the Sales Officer is to achieve the EICS revenue and customer satisfaction goals by creating, managing and implementing sales s
Key Overall Objective of the Position
The key overall objective of the Digital Officer is to achieve the EICS revenue and customer satisfaction goals by creating, managing and implementing sales
Description
Monitoring of daily, weekly, and monthly performance objectives, SLA monitoring and reporting.
Manages the activities and personnel associated with providing technical support to i
Description
Ensure timely resolution or escalation of incidents, communicate promptly on progress, and ensure customers are handled with a professional attitude.
Own problem management o
Description
Analyse, track, resolve and accurately document various technical problems.
Follow-up (via phone, email or in person) with technical response teams on incidents that have not been
Description
Serve as the point of contact for Payments team on all support related issues.
Serve as the linkage with the Group IT Service Desk.
Document customer requests in Service Now and
Description
Reporting to the Manager, Applications, the incumbent will be responsible for the Enterprise Resource Planning System (ERP) and systems/interfaces within the ERP-ecosystem; and the p
Description
The GM of Enterprise Security Architecture is responsible for developing and maintaining an enterprise security architecture to protect EQUITY Group and its subsidiaries. The role wi
Job Purpose:
The SMC SME-ITSM is an expert on ITSM and is responsible for dealing with complex issues pertains ITSM application as escalated by the staff, Service Desk and NOC first line s
Description
Job Responsibilities/ Accountabilities
Researching, writing and distributing press releases to targeted media
Collating and analyzing media coverage
Writing and editing in-house
Job Responsibilities/ Accountabilities:
Responsibilities:
Video coverage on DSLR’s and camcorders
Photography on DSRL’s
Editing features documentaries and social media content
Description
This is a technical role with emphasis on integration technologies. In this role you will assist in the design, development, configuration, integration, implementation, support and m
Job Purpose:
This entails monitoring networks to detect any intrusion or hostile activities. It also involves taking measures such as carry out design, implementation, and adminis
Description
Our purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.
The purpose of the role is to support the GIS program and project office in the
Description
Participate in Consumer education, Merchant Forums, PR events aimed at increasing merchant and customer education, conferences and Expos.
On site visits to High Value Merchant for
Description
Offer 1st and 2nd level support to resolve issues raised by agents as and when received
Work with operations on creation of agent accounts on the system within defined agent creati
