AddressALN House, Eldama Ravine Gardens Off Eldama Ravine Road, Westlands.P.O. Box: 200-00606 Sarit Centre, Nairobi, Kenya
About Ison Technologies
ISON Technologies is the leading customer experience management solution provider with an on the ground presence in 29 African countries, Middle East and emerging markets in ASEAN region.
We offer IT services across verticals namely: Communications Service Providers, Tower Infrastructure Providers,... read more BFSI, Government, Retail, Aviation and Oil & Gas. Our main line of business includes Consulting and Systems Integration Services, Managed Services, and Outsourcing Services.
Job Purpose: Expertly investigate and analyse customer problems to provide product support of deployed applications, investigate issues and production, application deployment and maintenance, database
Designation: Customer Care Executive
Job Level: Entry level
Primary purpose: To deliver exceptional Customer Service to customers in line with iSON BPO customer experience metrics.
Qualifications,
Job Duties
2-3 years of relevant experience.
Proven history of operating in the Managed IT environment with hands on Enterprise Network experience.
Strong knowledge of Core Network and Aggregatio
