About the role
The Call Center Quality Analyst(QA) is responsible for assessing the quality of the performance of the call center teams dealing with our existing and potential customers. The QA wil
Responsibilities & Objectives.
Handle a large volume of inbound and outbound calls in a timely manner
Take customer calls and provide accurate, satisfactory answers to their queries and co
Scope of Work
The consultant will undertake the following tasks to achieve the objectives of the consultancy.
Entry meeting with UNICEF on the signing of a consultancy contract.
Familiarizati
Duties and responsibilities
Under the supervision of the Chief, Knowledge and Innovation Branch, the consultant will perform the following duties:
Conceptualize and develop strategy f
IPOA/HR/18/2024
Job Purpose
Responsible for receiving, sorting and processing complaints on police misconduct at the Call Centre.
Key Responsibilities/ Duties / Tasks
Implement policies
Job Summary:
We are seeking a dynamic individual to join our team as a Business Development Officer (BDO) specializing in bidding for our Consultancy Services i.e. Social, Market Research etc. T
Objectives and scope of service:
DREEM project seeks to strengthen the capacity of local Business Development Services (BDS) providers to facilitate the delivery of business development services
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are
Purpose:
The principal objective of the audit is to professionally assess the fairness of the financial statements of the Programme for the period by expressing an opinion on whether the underly
Scope of the Assignment
We are seeking services of a competent consultant to carry out the following assignment:
Undertake a comprehensive organizational climate survey
From emerging issues
Position Overview:
As the Call Center Quality Control (QC) Specialist, you will be responsible for monitoring and evaluating the quality of calls handled by our call center agents. You will ens
Specific tasks of the Assignment:
The consultant will be required to:
Provide tax advisory on the efficacy of tax exemption certificate application:
Review the provisions of the Income Tax
Scope of the Assignment
We are seeking services of a competent consultant to carry out the following assignment:
Undertake a comprehensive organizational climate survey
From emerging issues
About the Client:
A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The
Job Description
Abt Global is seeking senior health technical expertise ahead of an upcoming FCDO opportunity that will work with, and provide specialist support to, host governments across a ra
We’re looking for a QA Officer to boost our revenue growth and profitability
RESPONSIBILITIES
The following are the duties you’ll be responsible for:
Call monitorin
How can you make a difference?
In its dual role as the chair of the ORPG and a key partner in the GPEI, the Polio Eradication Programme of UNICEF is currently seeking to recruit a re
CALL CENTRE QUALITY ANALYST
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is respon