Field
- Administration / Secretarial
- Agriculture / Agro-Allied
- Art / Crafts / Languages
- Aviation / Airline
- Banking
- Building and Construction
- Bursary and Scholarships
- Catering / Confectionery
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- Customer Care
- Data, Business Analysis and AI
- Driving
- Education / Teaching
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- Expatriate
- Finance / Accounting / Audit
- General
- Graduate Jobs
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- Insurance
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- Science
- Security / Intelligence
- Travels & Tours
- Volunteer
Location
- Nairobi
- Mombasa
- Baringo
- Bomet
- Bungoma
- Busia
- Chuka
- Eldoret
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- Embu
- Garissa
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- Isiolo
- Kajiado
- Kakamega
- Karatina
- Kericho
- Kerugoya
- Kiambu
- Kilifi
- Kirinyaga
- Kisii
- Kisumu
- Kitale
- Kitengela
- Kitui
- Kwale
- Laikipia
- Lamu
- Machakos
- Makueni
- Mandera
- Marsabit
- Meru
- Migori
- Muranga
- Nakuru
- Nandi
- Nanyuki
- Narok
- Nyamira
- Nyandarua
- Nyeri
- Samburu
- Siaya
- Taita Taveta
- Tana River
- Tharaka Nithi
- Thika
- Trans Nzoia
- Turkana
- Uasin Gishu
- Vihiga
- Wajir
- West Pokot
Experience
- None
- 1 - 4
- 5 - 10
- 11 - 35
Education
- BA/BSc/HND
- Diploma
- First School Leaving Certificate
- KCSE
- MBA/MSc/MA
- NCE
- Others
- PhD/Fellowship
- Professional Certificate
- Vocational

Contact Center Agents Jobs in Kenya (Page 6)

- - Medical Contact Center Officer at Britam
  - Job Purpose: To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strate
  - - 22 March, 2023 Nairobi
- - Contact Centre Lead at Securex
  - Job Summary We are seeking to recruit a Contact Centre Lead for our dynamic team. The Contact Centre Lead shall be responsible for achieving excellence in all customer satisfaction. The role of the
  - - 24 February, 2023 Nairobi
- - CX Analyst, Contact Centre at NCBA Group
  - Job Purpose Statement Responsible for daily extraction and analysis of data and compilation of various reports for the Contact Centre. Supporting in monitoring of KPI and metric compliance by the C
  - - 21 February, 2023 Nairobi
- - Officer Contact Centre at I&M Bank
  - PURPOSE: Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to ensure that services are of
  - - 24 January, 2023 Nairobi
- - Call Centre Nursing Executive - Medical Contact Centre Contract at CIC Insurance
  - PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage.
  - - 18 January, 2023 Nairobi
- - Senior Manager- HRBP Contact Centre at Safaricom Kenya
  - Brief Description Reporting to the Head of HRBP Channels, the position holder will be responsible for Strategic Business Partnering, will act as an HR interface with the bu
  - - 09 January, 2023 Nairobi
- - Customer Contact Centre Manager at Britam
  - Job Purpose: To drive and ensure the provision of consistently high-quality customer experience through quality service interactions by the Customer Contact Centre and Service Centre Teams in compl
  - - 30 November, 2022 Nairobi
- - Customer Service Advisor (Contact Centre) at DHL
  - Role Context Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc) to all parties contacting DHL via the cu
  - - 28 November, 2022 Nairobi
- - Contact Center Agents at Family Bank Ltd
  - Key Responsibilities: Receive inbound calls within the Contact Centre in a friendly, supportive, efficient and professional manner as per the bank’s quality standards and ensuring that the
  - - 16 November, 2022 Nairobi
- - HRBP – Contact Centre at Safaricom Kenya
  - Detailed Description Reporting to the HR Cluster Lead – Contact Centre, the HR Business partnering function is responsible for Strategic Business support on the People agenda and acts as
  - - 01 November, 2022 Nairobi
- - Subject Matter Expert- Contact Center at Cigna
  - Knowledge Management and Training Building and maintaining a solid in depth knowledge in COM and Call process by gaining insights in the ins and out of the call flow, so you can become the exper
  - - 18 October, 2022 Nairobi
- - Officer Contact Centre at I&M Bank
  - PURPOSE: Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to ensure that services are of
  - - 18 October, 2022 Nairobi
- - Kenya Contact Center Engagement and Fulfillment Senior Agent at One Acre Fund
  - About the Role The Engagement and Fulfillment agent will provide a high-quality, friendly service to customers by registering new/existing clients into the Tupande program and ensuring all orders t
  - - 23 September, 2022 Kakamega
- - Assistant Manager Contact Centre at APA Life Assurance Company Ltd
  - KEY PRIMARY RESPONSIBILITIES Contact Centre team leader supporting Inbound, Back Office, Outbound and Quality Assurance. Training and coaching programs to continuously improve contact ce
  - - 06 September, 2022 Nairobi
- - Customer Contact Centre Manager at Britam
  - Job Purpose: To drive and ensure the provision of consistently high-quality customer experience through quality service interactions by the Customer Contact Centre and Service Centre Teams in co
  - - 24 August, 2022 Nairobi
- - Call Centre Nursing Executive – Medical Contact Centre at CIC Insurance
  - PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage.
  - - 10 August, 2022 Nairobi
- - Contact Centre Agent- Back Office at NCBA Group
  - JOB PURPOSE STATEMENT To deliver excellent customer service on query and incident resolution to both internal and external customers. To address all customer enquiries that are beyond First Co
  - - 10 August, 2022 Nairobi
- - Contact Centre Agent - Contact Centre at SBM Bank
  - Job Purpose: Reporting to the Contact Center Lead, the Contact Centre Agent will be called upon to provide first assistance to internal and external clients’ queries, in view of providing exc
  - - 27 July, 2022 Nairobi

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