PURPOSE:
The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company’s vision.
PRIM
Purpose:
To provide administrative and technical support to the branch, captive and independent intermediaries.
To provide general customer service in respect to all lines of business for all CI
SHOP TEAM LEADER
Our client in the Telecommunications sector seeks to recruit a Shop Team Leader
Job Purpose
To market and sell Company products and services to all customers in a professiona
About the role:
The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will b
Position Overview: Nathan Digital is actively looking for skilled individuals with extensive customer service and retention background to join our Freelancing Team as a Retention Specialist in Nairobi
Mission Statement for the Role
To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.
Overall Responsibility
Re
This pivotal role owns the Profit & Loss (P&L) of the acquiring business for Point of Sale (POS), making it a cornerstone position within the organization. The Senior Manager will lea
Job Overview
IRC is seeking a Service Mapping Officer, based in Hagadera under the direct supervision of the Senior Editorial Officer and will support the Signpost teams in Hagadera, Nairobi, an
CUSTOMER CARE AGENT (REF: CCA/04/24)
Job Purpose:
The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by effic
Job Purpose
Community Service Assistant (CSA) position is primarily field based position which plays an important role as an interface between Dispensers for Safe Water and communities served wi
Responsibilities
Monthly collection process audits to ensure appropriate communication across are always adhered to.
Monitoring the performance of loans and advances and preparing, analyzing p
What are your main responsibilities?
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely m
Duties and responsibilities:
Managing large amounts of inbound calls in a timely manner
Following current procedures when transferring a call to another member of staff for specialist advice.
Reports to: MRF Supervisor
Summary of Role
We are currently looking for Team Leaders for the below respective positions for our Material Recover Facility (MRF):
TEAM LEADER: - SORTING
Overview
Are you ready to make a difference Join CIFOR-ICRAF and become a key player in leading our dynamic thematic program on Climate Change, Energy and Low-Carbon Development. We are on the look
About The Role
Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role w
About Role
As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients
About Role
As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients