Main Responsibilities:
External stakeholders
Act as main link between the company and the customers.
Ensure an effective communication and mutual understanding.
Focus on understandi
About The Role
Maintains the highest standards of customer service by immediately attending to and resolving customer issues.
Ensuring that all customers receive their deliveries on time and i
About the role
BURN is looking for an exceptional, efficient A Customer Care Escalation Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales suppo
WHAT YOU WILL DO
As a lecturer, you will be responsible for coordinating and teaching several courses with the option to design your own course within your chosen area of focus.
Scope
Role Description
The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client fac
Role Description
The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing in
Role Description
This is a full-time on-site role for a Logbook Loans Sales Agent. The Sales Agent will be responsible for daily sales activities, including customer service, promoting and selli
We are looking for a confident and self-motivated individual who is looking for a customer service opportunity.
Job Requirements
Diploma in Front Office & Administration, Hospitality
Job responsibilities
Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
Provide accurate, valid and complete information promptly to clients as their
Qualification
Education and Experience
Must have:
Bachelor’s degree Communication/Marketing/Public relations or in any other related area of specialization
One (1) year exper
Mission Statement for the Role:
To be the face of Poa Internet, on a daily basis for customers reaching out to us through our omnichannel customer experience channels.
Overall Responsibili
Duties and Responsibilities
Merchandising the shop
Sell and Promote products to customers
Assisting the customers while shopping
Order stock, and price and shelve incoming goods
Maintain
Duties and Responsibilities
Monitor customer service metrics such as response time, resolution time, and customer satisfaction scores.
Develop and maintain standard operating procedures (SOPs)
About the role
The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering
Job brief
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Responsibilities
Perform all check
Key Responsibilities:
Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.
Complaint Resolution: Efficiently
Summary
Our client is seeking a highly motivated and skilled individual to actively participate as a call agent for the Customer Experience Center based in Nairobi to Support the company’s
