Job Purpose:
We’re are seeking for a passionate and dedicated Customer Service Representative to join our team, contributing to the smooth running of our online gift shop on a day-to-day basi
Job Requirements
Diploma in Front Office & Administration, Hospitality Management or any related course.
Utalii College graduand is an added advantage.
Attained a C or higher in your KCS
Key Responsibilities
Review current customer service processes and collaborate with senior management to decide how existing processes could be improved.
Work with new hires to train the
Purpose:
To provide administrative and technical support to the branch, captive and independent intermediaries.
To provide general customer service in respect to all lines of business for all CI
SHOP TEAM LEADER
Our client in the Telecommunications sector seeks to recruit a Shop Team Leader
Job Purpose
To market and sell Company products and services to all customers in a professiona
About the role:
The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will b
Position Overview: Nathan Digital is actively looking for skilled individuals with extensive customer service and retention background to join our Freelancing Team as a Retention Specialist in Nairobi
Job Description:
Reporting to the Dean of Academics and Research, this position will be responsible for overall Coordination of language programs, including scheduling classes and Certific
Position Overview:
This role is responsible for partnering with the Senior Director, Operations Finance for East and Central Africa Franchise (ECAF), Franchise Senior Director/ Directors/ Senior Ma
Mission Statement for the Role
To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.
Overall Responsibility
Re
This pivotal role owns the Profit & Loss (P&L) of the acquiring business for Point of Sale (POS), making it a cornerstone position within the organization. The Senior Manager will lea
Job Overview
IRC is seeking a Service Mapping Officer, based in Hagadera under the direct supervision of the Senior Editorial Officer and will support the Signpost teams in Hagadera, Nairobi, an
Job Purpose
Community Service Assistant (CSA) position is primarily field based position which plays an important role as an interface between Dispensers for Safe Water and communities served wi
Responsibilities
Monthly collection process audits to ensure appropriate communication across are always adhered to.
Monitoring the performance of loans and advances and preparing, analyzing p
What are your main responsibilities?
You are responsible for the client communication for designated account relationships and Contracts.
You are required to response to the client on timely m
Duties and responsibilities:
Managing large amounts of inbound calls in a timely manner
Following current procedures when transferring a call to another member of staff for specialist advice.
Reports to: MRF Supervisor
Summary of Role
We are currently looking for Team Leaders for the below respective positions for our Material Recover Facility (MRF):
TEAM LEADER: - SORTING
The Job
The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s techn
