Active Jobs at Zeraki

The Role

• We’re hiring an Associate Product Manager or Product Manager for Zeraki Flow. Your mission? To turn messy internal workflows into beautiful, usable systems and to do it through
• continuous discovery, strategic clarity, and sharp execution.

Depending on your experience, you’ll either:

• Join as an Associate PM, managing parts of the Zeraki Flow stack and supporting delivery, with guidance from the PMs, Head of Product and Designers Or join as a Product Manager, owning the full Zeraki Flow experience from product vision and roadmap to delivery and outcomes.

What You’ll Be Doing

• Product Discovery & Strategy (Core to Both Roles)
• Champion internal user discovery: Regularly talk to stakeholders across Sales, CX,
• Finance, and Ops to uncover pain points, inefficiencies, and unmet needs.
• Turn insights into structured problems, not just feature requests.
• Lead opportunity mapping and hypothesis-driven experiments before committing to delivery.
• Collaborate with engineering and design to validate problem-solution fit early and often.
• Contribute to (APM) or define and own (PM) the long-term product vision and strategy for Zeraki Flow.

Execution & Delivery

• Maintain a prioritized, outcome-oriented backlog aligned to strategic goals.
• Facilitate sprint ceremonies: Planning, Reviews, Retros, and Grooming.
• Drive agile delivery with a focus on velocity, quality, and measurable outcomes.
• Own QA and UAT processes to ensure quality releases.

Stakeholder Management

• Serve as the connective tissue across departments: Gather insights, align priorities, and keep people looped in.
• Translate strategic business goals into clear product outcomes and roadmap items.
• Support change management and training where process shifts affect internal teams.

Performance Metrics

• Product Outcomes
• % reduction in revenue leakage or billing errors
• % increase in CRM usability or reporting completeness
• % of internal issues resolved within SLA
• Operational Efficiency
• Time saved through automation or simplification
• Time to onboard a new school
• Reduction in manual steps per internal process
• Discovery & Delivery Health
• % of roadmap items validated via discovery before build
• Sprint velocity & completion rate
• % of roadmap delivered per quarter

Requirements

• Culture & Mindset We’re Looking For 
• Deep empathy for internal users and a hunger to solve real operational problems 
• Obsession with clarity, simplification, and ruthless prioritization 
• A systems thinker who sees dependencies and trade-offs 
• Bias toward learning: test, validate, then build

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• We are looking for a motivated and enthusiastic Java Spring Boot Intern to join our backend development team. As an intern, you will have the opportunity to work alongside experienced developers, contributing to the design and implementation of scalable backend services for our applications. This role is ideal for students who are passionate about backend development and eager to learn in a real-world environment.

Key Responsibilities:

• Assist in developing and maintaining backend services using Java and Spring Boot.
• Collaborate with frontend developers to integrate APIs and enhance application functionality.
• Write clean, efficient, and well-documented code.
• Work with databases such as PostgreSQL or MySQL to store and retrieve application data.
• Participate in code reviews and learn best practices from experienced team members.
• Assist in debugging, testing, and optimizing backend performance.
• Stay up to date with the latest backend technologies and trends.

What we offer

• A chance to contribute to a mission-driven company that's making a real difference in education across Africa.
• A collaborative, inclusive, and dynamic work environment where your input is valued.
• Gain hands-on experience in a fast-paced, innovative environment.
• Work with and learn from experienced professionals in the industry.

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Key Responsibilities:

• Assist in developing user interfaces for web applications using Angular.
• Collaborate with the design and development teams to implement user-friendly features.
• Write clean, efficient, and maintainable code.
• Help integrate frontend components with server-side logic.
• Participate in code reviews and learn best practices from experienced team members.
• Stay up to date with the latest front-end technologies and trends.
• Provide support in optimizing applications for maximum speed and scalability.

Requirements:

• Currently pursuing a degree in Computer Science, Engineering, or a related field.
• Basic understanding of Angular, TypeScript, HTML, and CSS.
• Familiarity with RESTful APIs and version control systems (e.g., Git) is a plus.
• Strong problem-solving skills and a keen interest in learning.
• Good communication and collaboration skills.
• Ability to work effectively in a team-oriented environment.
• Passion for web development and creating exceptional user experience

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Role Overview:

• The Senior Relationship Manager oversees key school accounts and drives strategic initiatives to enhance client satisfaction and achieve sales and revenue growth.

Key Responsibilities:

• Client Acquisition and Retention: Identify, attract and onboard new clients with the aim of developing strategies to retain existing clients and ensure long-term partnerships.
• Team leadership and Mentorship: Guide and mentor lower-level business development team members to foster a high performing team culture.
• CRM Management: Keep detailed and updated records of client interactions for precise decision making.
• Market Analysis: Stay updated on market trends and competitor developments to identify new business opportunities and give feedback to the organization to inform the developments.
• Conflict Resolution: Address clients' concerns promptly and effectively to ensure client satisfaction in order reduce churn rates
• Partnerships: Represent the company in high level client meetings, negotiations and events to leverage and build networks.

Requirements

• A strong passion for education and EdTech. 
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong relationships with schools. 
• A self-motivated individual with a results-driven mindset, eager to achieve and surpass targets. 
• Flexibility to work long hours, including nights and weekends. 
• Capable of working independently in a fast-paced and dynamic environment. 
• Resilience and determination. Every lead may not convert into a sale, but the ability to persevere is key. 
• Prior experience in sales, marketing or customer service is preferred. 
• Local candidates are encouraged to apply. 

go to method of application »

Role Overview:

• The Senior Relationship Manager oversees key school accounts and drives strategic initiatives to enhance client satisfaction and achieve sales and revenue growth.

Key Responsibilities:

• Client Acquisition and Retention: Identify, attract and onboard new clients with the aim of developing strategies to retain existing clients and ensure long-term partnerships.
• Team leadership and Mentorship: Guide and mentor lower-level business development team members to foster a high performing team culture.
• CRM Management: Keep detailed and updated records of client interactions for precise decision making.
• Market Analysis: Stay updated on market trends and competitor developments to identify new business opportunities and give feedback to the organization to inform the developments.
• Conflict Resolution: Address clients' concerns promptly and effectively to ensure client satisfaction in order reduce churn rates
• Partnerships: Represent the company in high level client meetings, negotiations and events to leverage and build networks.

Requirements

• A strong passion for education and EdTech. 
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong relationships with schools. 
• A self-motivated individual with a results-driven mindset, eager to achieve and surpass targets. 
• Flexibility to work long hours, including nights and weekends. 
• Capable of working independently in a fast-paced and dynamic environment. 
• Resilience and determination. Every lead may not convert into a sale, but the ability to persevere is key. 
• Prior experience in sales, marketing or customer service is preferred. 
• Local candidates are encouraged to apply.