Active Roles at Cinnabon

We're on the hunt for a Store Manager who's as sweet as our signature rolls and knows how to serve up smiles daily! If you've got retail rhythm, team spirit, and a love for creating delicious experiences-we want you on our squad.

Key Responsibilities:

• Oversee daily operations to ensure smooth service and quality at the Cinnabon store. Recruit, train, schedule, and mentor staff (baristas, bakers, support).
• Uphold hygiene, operational excellence, and Cinnabon brand/health standards. Drive sales and analyze performance metrics to improve product offerings.
• Manage inventory: perform stock counts and coordinate with suppliers.
• Enforce cost controls (labor, wastage, and stock).
• Execute store-level marketing initiatives in collaboration with marketing team. Handle customer complaints professionally to ensure satisfaction.
• Prepare weekly/monthly reports on performance, staffing, and operations.
• Promote a positive work environment that values teamwork and accountability.

Requirements:

• Minimum 5 years in the Food & Beverage industry, with at least 2 years in a managerial or supervisory role.
• Proven track record in managing high-traffic QSR, café, or bakery.
• Strong leadership, organizational, and people skills.
• Proficient in POS, inventory management, and basic financial reporting. Flexible to work weekends and holidays.

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Can you steam, swirl, and serve like a coffee champ? We're on the hunt for a Barista who knows their way around an espresso machine, can pour the perfect latte art, and keeps the good vibes brewing all day long. If you're fast, focused, and passionate about great coffee and even better service - let's make some magic (and mochas) together!

Key Responsibilities:

• Prepare a range of hot and cold beverages per company standards. Ensure consistency in taste, presentation, and portioning.
• Follow recipes, SOPs, and hygiene guidelines strictly.
• Provide friendly service and suggest beverage/pastry pairings. Clean and maintain coffee equipment and workstations. Monitor stock levels and notify manager for restocking.
• Collaborate with team to ensure smooth operations.
• Check coffee quality and freshness throughout the day.

Requirements:

• At least 2 years of experience as a barista in a café, bakery, or Food & Beverage outlet with high foot traffic.
• Proficiency in operating professional espresso machines and grinders.
• Strong knowledge of coffee varieties, brewing methods, and basic latte art.
• Fast, efficient, and capable of multitasking during busy hours.
• Friendly, customer-centric attitude and strong communication skills.
• Flexible to work weekends and holidays as required.

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We're looking for baking pros who can roll, swirl, and bake our iconic Cinnabons to perfection! If you've got the skills, speed, and attention to detail to keep the ovens hot and the buns flawless, we want you in our kitchen. Precision is key, passion is a must-because at Cinnabon, baking is the heart of the magic.

Key Responsibilities:

• Prepare and bake all Cinnabon products as per brand recipes and SOPs. Ensure proper proofing, mixing, baking, and finishing of products. Monitor oven temperatures, baking times, and product quality. Maintain cleanliness and hygiene in all prep and baking areas. Follow daily production schedules based on sales forecasts.
• Support inventory management and report shortages.
• Adhere to food safety and sanitation standards.
• Work closely with the kitchen team to meet service timelines.

Requirements:

• Minimum 2 years of experience as a baker or pastry chef in a professional Food & Beverage setting (e.g., bakery, café, hotel).
• Strong understanding of baking techniques, ingredient handling, and kitchen safety protocols.
• Excellent time management and the ability to work early shifts or flexible hours.
• Ability to stand for extended periods and perform physically demanding tasks. Attention to detail and pride in delivering consistent, delicious products.

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Cinnabon Kenya is hiring a results-driven leader to oversee daily store operations across all branches. You'll drive efficiency, lead high-performing teams, ensure top-notch customer experiences, and maintain sweet brand standards - all while keeping things rolling smoothly!

Key Responsibilities:

• Manage daily store operations and ensure adherence to brand and hygiene standards. Monitor inventory, control wastage, and streamline ordering processes.
• Lead and mentor staff; handle recruitment, training, scheduling, and performance management.
• Ensure excellent customer service and resolve issues promptly.
• Track sales, manage expenses, and support financial reporting. 
• Lead new store setups and drive operational strategies for growth.

Requirements:

• 5+ years in a similar Food & Beverage or retail operations role.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to manage teams, inventory, and finances effectively.
• Willingness to work flexible hours, including weekends and holidays.
• Degree/Diploma in Business, Hospitality, or related field preferred.