Careers at HF Group

Principle Accountabilities

Project Management:

• Lead planning, design coordination, procurement, and execution of branch revamps, branch fit-outs, and expansion works.
• Ensure projects are delivered within approved timelines, budgets (approx. KES 200M+), and quality standards.

Maintenance Oversight:

• Develop and implement preventive and corrective maintenance schedules for Group facilities and equipment.
• Oversee service contracts, repairs, and upgrades to ensure optimal building functionality.

Budget & Cost Control:

• Prepare and monitor project and maintenance budgets; ensure cost efficiency and value-for-money procurement.
• Track project expenditures and report variances to management.

Health, Safety & Compliance:

• Enforce adherence to statutory, environmental, and occupational safety requirements.
• Coordinate with regulators, auditors, and consultants to ensure full compliance.

Stakeholder Engagement:

• Liaise with internal business units to capture user requirements and align infrastructure projects with strategic needs.
• Manage external contractors, architects, engineers, and service providers for effective delivery.

Reporting & Documentation:

• Maintain accurate project schedules, status reports, contract records, and compliance documentation.
• Provide regular progress updates to Head, Branch Business and project steering committees.

Key Competencies and Skills

• Proficiency in project management tools and software.
• Knowledge of construction standards, building codes, and regulatory frameworks.
• Strong financial acumen in Capex/Opex management.
• Familiarity with property management systems and maintenance planning.
• Understanding of health, safety, and environmental compliance requirements.
• Strong leadership and people management skills.
• Excellent written and oral communication skills.
• Strong interpersonal and negotiation skills for managing diverse stakeholders.
• Customer orientation with focus on staff and client experience.
• Strategic thinking, problem-solving, and decision-making abilities.
• Result-oriented, adaptable, and able to manage competing priorities.

Minimum Qualifications, Knowledge and Experience

• Bachelor’s Degree in Construction Management, Facilities Management, Project Management, or related field.
• Project Management Certification (PMP, PRINCE2, or equivalent) preferred.
• Health, Safety & Environment (HSE) training/certification is an added advantage.
• Minimum of 3-5 years’ proven experience in project and facilities management, with at least 2 years in a managerial capacity with experience in new bank branch opening
• Demonstrated experience in managing multi-million-shilling construction, fit-outs and maintenance projects.
• Strong vendor/contractor management and negotiation skills.
• Experience in financial/budget management for capital projects.

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Principle Accountabilities

Key Accountabilities

Enterprise & Corporate-Level Risk Management

•  Support the execution of HFDI’s Enterprise Risk Management framework, policies, and methodologies in line with Group standards.
•  Assist in identifying and assessing corporate-level risks, including:
•  Strategic and business model risks
•  Financial and liquidity risks
• Governance and decision-making risks
• Reputational and brand risks
• Human capital and key-person dependency risks
• Support risk assessments for new strategies, products, digital initiatives, and organizational changes.

Business Line Risk Oversight

• Land Wealth Management & Property Development: Support end-to-end risk assessments across the project lifecycle, including due diligence on landowners, SPVs, contractors, and monitoring risks relating to land documentation, approvals, development works, and title issuance.
• Affordable Housing Projects: Identify and monitor risks relating to commission income feasibility, regulatory compliance, affordability targets, delivery timelines, customer uptake, and social impact outcomes.
• Digital Sales & Platforms: Support risk assessments and controls over digital sales channels, customer onboarding, payment platforms, and CRM systems, including risks relating to data privacy, system availability, fraud, cyber threats, pricing disclosures, and customer communications.

Operational Risk & Internal Controls

•  Track and report operational risk incidents, losses, and near misses across projects, sales operations, digital platforms, and corporate functions.
• Support reviews of internal processes and controls across procurement, payments, project management, sales, ICT, and customer service.
• Assist in identifying control gaps and recommending practical risk mitigation actions.

Legal, Regulatory & Compliance Risks

• Support monitoring of compliance with applicable laws and regulations, including:
• Land, planning, and construction regulations
• NCA, NEMA, County Government approvals
• Consumer protection, data protection, and digital compliance requirements
• Maintain registers for litigation, disputes, regulatory issues, contractual breaches, and customer complaints.
• Support risk reviews of contracts, development agreements, SPVs, vendor agreements, and digital service providers.

Sales, Customer & Brand Risk

• Monitor risks relating to customer onboarding, payment plans, defaults, cancellations, and complaints across physical and digital channels.
• Support monitoring of risks arising from sales promises, marketing campaigns, pricing disclosures, and customer communication.
• Escalate issues that may adversely impact customer trust, brand reputation, or regulatory standing.

Risk Reporting, Analytics & Management Support

• Prepare risk reports, dashboards, heat maps, and KRIs for Management and Board Audit & Risk Committee review.
• Support enterprise-wide risk reporting and consolidation across business lines.
• Provide analytical support during audits, project reviews, investigations, and site visits.
• Track implementation and closure of risk mitigation actions, audit findings, and compliance issues.

Support to Head of Risk – HFDI

• Provide analytical support during:
• Project audits
• Field/site visits
• Investigations and root-cause analysis
• Track implementation of risk treatment plans and management action points.
• Support risk awareness and training sessions for project management, sales, legal, procurement, and customer-facing teams.

Principal Outputs for this role

• Assists reduce the impact and frequency of risk incidents within HFDI leading to minimized unexpected losses.
• Improves regulatory, external audit, internal audit and risk ratings for HFDI.
• Regular Functional/Departmental risk ratings and scores.
• Continuously reviewing and improving risk management processes.
• Incorporating feedback and lessons learnt from incidents into risk management practices.
• Collaborating with other departments such as ICT, Projects, Sales, Business Development, Operations et al.

Key Competencies and Skills

• Strong analytical, investigative, and problem-solving skills.
• Good understanding of land development and real estate project cycles
• Knowledge of due diligence, land documentation, and regulatory approvals
• Strong reporting, documentation, and stakeholder communication skills
• High attention to detail, integrity, and professional judgment
• Ability to communicate complex performance and strategy concepts clearly and persuasively.

Minimum Qualifications, Knowledge and Experience

Qualifications- Academic and Professional

• Bachelor’s degree in business, Finance, Project Management, Real Estate, Construction Management, Engineering, or related field.
• Professional certification (advantage): CPA, CISA, PRINCE2 or related.

Experience

• 2–5 years’ experience in risk management, compliance, project management, audit, or governance roles.