Trainers at Mediacrest Training College

Qualifications:

• Diploma/degree in Communications, Business, Public Relations, or a related field.
• 3+ years of experience in customer support, call center operations, or quality assurance.
• Expert knowledge of customer service principles, techniques, and KPIs.
• In-depth understanding of CRM software, ticketing systems, and telephony systems.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong soft skills and ability to manage difficult conversations.

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Qualifications:

• Degree in Marketing, Communications, Business, or a related field.
• 3+ years of experience managing social media campaigns for diverse brands.
• Proven ability to develop engaging content strategies and utilize analytics tools for performance tracking.
• Experience with paid social advertising (Meta Ads Manager, Google Ads).
• Solid understanding of current social media trends and community engagement.

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Qualifications:

• Diploma or Bachelor's degree in Digital Marketing, Business, IT or a related field. 2+ years of hands-on experience in digital marketing or related roles.
• Prior training and teaching experience is an advantage.
• Solid understanding of: Social Media
• Marketing, SEO, Content Marketing, Google Ads & Analytics, Branding and Digital strategy.
• Relevant certifications are a plus e.g., Meta Blueprint and SEO Certifications.
• Strong communication, presentation and interpersonal skills.
• Patient, supportive and passionate about education and mentorship.

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Qualifications:

• Bachelor's degree in Computer Science, Data Science, Statistics, or Business Analytics.
• 3+ years of professional experience in developing Business Intelligence solutions. Expertise in BI tools (Power BI, Tableau, Looker, or Qlik).
• Strong knowledge of SQL, data warehousing concepts (ETL), data modeling, and reporting.
• Experience in interpreting complex data sets to provide actionable business insights. Recognized BI certifications are a plus.

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Qualifications:

• Diploma/degree in HR, Counseling, Business, or a related field.
• 5+ years of experience in career coaching, recruitment, human resources, or career development.
• Demonstrated knowledge of CV writing, interview techniques, job search strategies, and workplace etiquette.
• Experience in conducting soft skills training and competency-based assessments. Relevant coaching certifications are highly desirable.
• Strong mentorship skills and passion for student development.

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Qualifications:

• Diploma/degree in Communications, Public
• Relations, Marketing, or a related field.
• 2+ years of experience in professional speaking, corporate training, or personal brand consulting.
• Demonstrated expertise in crafting compelling confident delivery. narratives, audience engagement, and
• Proven track record in personal brand development, including online presence and profile management.
• Strong communication and interpersonal skills.

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Qualifications:

• Bachelor's degree in Business, Management, IT, Engineering, or a related field.
• 3+ years of proven project management experience, overseeing complete project life cycles.
• Expertise in Agile/Scrum methodologies and project management software (MS Project, Jira, Asana).
• Strong knowledge of project budgeting, risk management, stakeholder communication, and quality control.

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Qualifications:

• Degree in Statistics, Social Sciences, Development Studies, or a related field (Master's preferred).
• 3+ years of experience designing and implementing M&E systems, preferably in development/non-profit sectors.
• Proficiency in logical frameworks, theory of change, and data collection methodologies.
• Experience with statistical software (SPSS, Stata) and digital data collection tools (ODK, KoboToolbox).
• Strong skills in data analysis, interpretation, and report writing.

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Qualifications:

• Degree in Accounting, Finance, or a related field.
• Expertise in at least two major accounting software systems (e.g., QuickBooks, Sage, Xero).
• Professional accounting qualification (CPA, ACCA) is a strong advantage.
• In-depth understanding of fundamental
• accounting principles, financial statements, and reporting requirements.
• Strong attention to detail and ability to explain complex financial concepts simply.

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Qualifications:

• Diploma/degree in Communications, Public
• Relations, Marketing, or a related field.
• 2+ years of experience in professional speaking, corporate training, or personal brand consulting.
• Demonstrated expertise in crafting compelling confident delivery. narratives, audience engagement, and
• Proven track record in personal brand development, including online presence and profile management.
• Strong communication and interpersonal skills.

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Qualifications:

• Bachelor's degree in Data Science, Statistics, Mathematics, or Computer Science.
• 3+years of professional experience as a Data Scientist.
• Expertise in Python or R for data manipulation, machine learning, and statistical analysis. Experience with libraries (e.g., Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch).
• Solid understanding of cloud platforms (AWS, Azure, GCP) for data science applications.
   

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Qualifications:

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field.
• 3+ years of practical experience in information security, network security, or ethical hacking. Recognized cybersecurity certifications are an added advantage (e.g., CompTIA Security+, CEH, CISSP, CISM).
• Strong knowledge of security frameworks, network protocols, operating systems, and threat intelligence.
• Experience with security tools (e.g., SIEM, firewalls, vulnerability scanners).

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Qualifications:

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field.
• 3+ years of practical experience in information security, network security, or ethical hacking. Recognized cybersecurity certifications are an added advantage (e.g., CompTIA Security+, CEH, CISSP, CISM).
• Strong knowledge of security frameworks, network protocols, operating systems, and threat intelligence.
• Experience with security tools (e.g., SIEM, firewalls, vulnerability scanners).

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Qualifications:

• Diploma/degree in Business Administration, Communications, IT, or a relevant field.
• 3+ years of experience as a Virtual Assistant, Executive Assistant, or in an administrative support role.
• Mastery of productivity tools (Microsoft 365, Google Workspace, project management softwares).
• Excellent written and verbal communication skills.
• Knowledge of standard VA tasks: calendar management, email handling, research, basic bookkeeping.
• Strong organizational skills and ability to multitask effectively.

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Qualifications:

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, or Business Analytics.
• 2+ years of hands-on experience as a Data Analyst or in a similar data-centric role.
• Proficiency in data analysis tools and languages (Excel, SQL, Python).
• Experience with data visualization tools (e.g., Power BI, Tableau).
• Solid understanding of statistical analysis
• methods and data modeling.
• Recognized certifications (e.g., Google
• Data Analytics Certificate) are a plus.

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Qualifications:

• Diploma or Bachelor's degree in Graphic
• Design, Fine Arts, Creative Media, or a related field.
• 3+ years of professional industry experience in graphic design (branding, layout, illustration).
• Expertise in Adobe Creative Suite
• (Photoshop, Illustrator, InDesign, Premiere Pro).
• Strong understanding of design principles, typography, color theory, and visual communication.
• Prior teaching or mentorship experience is a strong advantage.
• A strong portfolio demonstrating proficiency across various design media.