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  • Posted: Nov 25, 2025
    Deadline: Not specified
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    Sales and Operations Coordinator

    Key Responsibilities:

    ​Sales Coordination (Execution & Client Support) 

    • Coordinate end-to-end sales order cycle for all the company's products from proposals, pricing, and demos to contract closure with 100% accuracy. 
    • Prepare and track client quotations, proposals, and project documentation with zero errors. 
    • Liaise with clients, channel partners, and internal teams to ensure all deliverables are on track  
    • Organize sales team meetings, demos, site surveys, and technical handovers. 
    • Support PoCs (Proof of Concept) and pilots with documentation, TATs, and feedback follow-ups.

    Sales Operations (Data, Processes & Reporting) 

    • Own and update the sales pipeline, dashboards, and CRM with 100% data integrity. 
    • Track KPIs: conversion rates, lead aging, proposal win rates, sales/installation timelines, and collections. 
    • Prepare weekly, monthly, and quarterly management reports highlighting revenue progress, pipeline status, and variances. 
    • Maintain up-to-date dashboards on sales/lead/project statuses especially for key verticals like healthcare, banking, and government. 
    • Identify sales process bottlenecks and propose at least 2 improvements per quarter. 
    • Coordinate with finance on invoices, collections, and payment follow-ups to maintain on time payments. 

    Cross-Functional & Client Delivery Support 

    • Collaborate closely with operations, , and technical teams to align delivery timelines with client commitments. 
    • Ensure >90% OTIF (On Time In Full) for project delivery. 
    • Proactively flag delays or risks to stakeholders, and coordinate mitigation plans. 
    • Maintain high client satisfaction by closing feedback loops for installations, escalations, or complaints.

    Requirements

    Qualifications:

    • Bachelor’s degree in Business, Sales, IT, or related field. 
    • 3 – 5 years experience in international sales coordination and/or sales operations ideally in B2B SaaS, CX solutions, or smart technologies. 
    • Hands-on experience with CRM (Zoho, Salesforce, or similar), Excel (advanced), and project tracking tools. 
    • Knowledge of SAAS sales to B2B is a big plus. 
    • Strong organizational skills with an analytical mindset can juggle multiple clients, markets, and projects simultaneously. 
    • Excellent communication skills and cross-cultural awareness.

    go to method of application »

    Tech Sales Lead

    Key Responsibilities:

    • Meet and exceed your set revenue and product target by developing relationships within targeted customers.
    •  Engage with clients at a senior, decision-making level to understand their business needs, to leverage our Solutions to meet the customer’s business needs and to grow relationships with a longer-term focus.
    • Create a long term and short-term strategy to HOD in conveyance of how you can show the capability to meet and exceed set target
    • Create and manage sales pipeline and achieve pipeline conversion to sales targets.
    • Ability to review self-sales closure ratio and continuously push to reduce it
    • Developing and managing targeted marketing activities with our Sales PR department.
    • Attend all training on existing or new services offered by the organization
    • Know and adhere to all the setout sales processes and use the systems relevant to the processes (Odoo)
    • Gather market intelligence and share with the team on a daily/weekly basis
    • Ensure smooth implementation of strategic partnership & distribution of partner products
    • Work with commercial Manager to ensure product diversification initiatives and launch new products in liaison with other departments to meet market demand.
    • Ensure high level company visibility in the market based on territory demarcation.
    • Work hand in hand with team in analyzing potential areas of growth and where we can groom
    • Any other duties and responsibilities as the company sees fit.

    Requirements

    Qualifications:

    • Bachelors degree in a Sales and/or Marketing related field
    • Experience or qualification in ICT related an added advantage.
    • 6 years relevant working experience in sales & marketing management three of which should be at senior level preferably in a ICT environment
    • Chartered Institute of Marketing (CIM) qualifications or its equivalent
    • Proven Solution Selling or Consultative sales skills with high levels of documentation
    • Proven over achievement of sales targets
    • Excellent presentation skills
    • Learn fast with regards to new systems and solutions
    • Self-starter with excellent communication skills
    • Build relationships internally and externally
    • Work independently, using initiative
    • Work well within a team
    • Attention to detail
    • Efficient written and oral communication skills
    • Self- motivated, hardworking, sociable, and driven by professional success

    Method of Application

    Use the link(s) below to apply on company website.

     

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