Career Opportunities at Corporate Staffing

Key Responsibilities

• Meeting or exceeding your sales goals by successfully pitching the company products to customers
• Helping customers to retrieve the necessary documents to meet the criteria for financing
• Promote the company financing benefits, explain why our short term loans can assist their business and negotiate the terms of the loan when needed.
• Guide users through registration on the company app, application, and KYC process.
• Answer questions regarding the Company, explain technical app features and its benefits to the user, and offer the best customer support.
• Ensure the user experience is positive throughout the life cycle, even if the outcome is unsuccessful.
• Promptly identify and resolve problems directly impacting the client. Be able to troubleshoot basic inquiries of the company app.
• Understand and strive to meet or exceed Trade Desk metrics while providing excellent, consistent customer service. Achieve daily, weekly, monthly, and yearly KPI’s and liaise with the Trade Desk Manager to ensure a seamless service to clients and users.
• Timely reporting to Trade Desk Manager, regarding client engagements, customer feedback, applications, etc. Achieve agreed-upon Performance Metrics /KPI’s within the stipulated schedule.
• Engage Customers on repayments & Collections obligations.
• Adjust the script provided to better meet the needs and interests of specific individuals within the potential customers.
• Provide support to other departments when/if needed.
• Respond to client and user queries via WhatsApp, email and phone and assist in resolving any issues that may arise with app usage. Also respond to queries regarding financing, applications to financing, and deal finalization.

Key Knowledge and Experience

• Bachelor’s degree/Diploma in business administration, Marketing, or a related field
• Proven work experience as a contact center Sales Agent (Over 3 years)
• Familiarity with Zoho CRM practices along with ability to build productive business professional relationships
• Experience working in the agri sector or a financial institution will be an added advantage
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Convincing, assertive and yet customer service oriented
• Persistent, detail oriented and accurate
• Hard working
• Can work both independently and collaboratively
• Competitive and wants to be successful
• Able to effectively manage their time

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Main Responsibilities and Accountabilities

• Assess and Evaluate Furniture pieces for Restoration or repair needs.
• Select appropriate fabrics or materials for reupholstering furniture based on durability, colour, pattern and texture.
• Upholstery installation and assembly by ensuring proper alignment and symmetry of fabric.
• Customize furniture pieces according to specific design preferences or requirements.
• Incorporate decorative elements or decorative stitching to enhance the aesthetic appeal of furniture.
• Identify and Rectify any defects or inconsistencies in workmanship to meet the company quality standards.
• Adhere to safety protocols, regulations, standards and procedure to ensure a safe working environment.
• Maintenance of upholstery equipment to ensure durability and efficiency.

Qualifications and Requirements

• Diploma or certification in business administration, industrial management, or related field from a recognized institution or vocational training in upholstery preferred.
• At least 2 years Proven experience as an Upholstery Worker or similar role preferably in a Furniture/ manufacturing industry.
• Physical dexterity and strength to perform manual tasks and lift heavy furniture pieces.
• Strong attention to detail and excellent craftsmanship.

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Key Responsibilities

Job Descriptions

• Prepare job descriptions for new roles and ensure that job descriptions for existing roles are reviewed and updated by Line Managers to reflect any changes in the job requirements

Sourcing and Talent Pipeline Development

• Utilize strategic recruitment methods, including job boards, networking platforms and recruitment agencies to identify and attract top talent
• Build and maintain a robust talent pipeline for current and future hiring needs
• Source for the best recruitment agencies in new and existing countries

Candidate Screening and Assessment

• Review resumes and applications to identify qualified candidates
• Prepare interview questions beforehand in liaison with Line Managers
• Prepare and administer pre-employment assessments and tests as needed
• Conduct interviews to evaluate candidates’ skills, experience, and cultural fit

Interview Coordination

• Schedule and coordinate interviews with the Talent (HR) Manager and Hiring Managers
• Provide guidance and training to interviewers on effective interviewing techniques and best practices

Candidate Experience

• Ensure a positive and professional candidate experience throughout the recruitment process
• Communicate clearly and consistently with candidates, providing timely updates and feedback

Offer Management

• Seek approval for offers as per the recruitment policy
• Prepare offer letters and employment contracts in a timely manner

Onboarding and Integration

• Work closely with the Talent (HR) Officer and Line Managers to facilitate a smooth onboarding process for new hires
• Provide input into the development and implementation of onboarding plans and onboarding material to accelerate the integration of new employees into the organization

Documentation and Reporting

• Maintain interview assessment forms and all other documents that are relevant to the recruitment process accurately, ensuring high levels of confidentiality and the required accessibility
• Provide regular reports and metrics on recruitment activities, including time-to-fill, quality of hires and source effectiveness

Additional Responsibilities

• Support the Talent (HR) Manager in HR projects, reports and activities as required

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• IHRM membership is required
• A minimum of five years of experience in talent acquisition with at least three years of experience in a reputable recruitment firm, preferably one of the big 4 recruitment firms in Kenya
• All round knowledge of all HR processes in a group setting
• Proven recruitment experience in the telecommunication industry

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Key Responsibilities:

• Develop and execute sales strategies to promote and sell granulated calcium, soil crop-specific NPK fertilizers, and other agrochemical products to farmers in targeted sectors.
• Build and lead a national sales team, providing guidance and support to achieve sales objectives.
• Identify and establish relationships with key stakeholders to drive sales growth.
• Collaborate with the marketing team to develop tailored sales and promotional strategies for specific crop types and sectors.
• Lead the development of distribution channels to ensure efficient and widespread availability of our products to target markets.
• Monitor market trends, competitor activities, and customer feedback to identify opportunities for business expansion and improvement.
• Prepare and present regular sales reports, forecasts, and updates to senior management.

Key Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Agriculture, or a related field. Master’s degree is a plus.
• Proven track record of success in sales roles within the agricultural, agrochemicals, or fertilizer industry, with a minimum of 7 years of experience.
• Strong knowledge of soil sciences, and the role of plant nutrition, as well as the agricultural market and farming practices.
• Experience in building and managing high-performing sales teams and distribution networks.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to travel nationally to meet with farmers, attend industry events, and oversee sales operations.

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Responsibilities:

• Develop and implement effective sales strategies to target key markets in the Cement, Mining, and Sugar Industries across East Africa.
• Conduct market research to identify new sales opportunities and engage with potential clients through cold calls, emails, and face-to-face meetings.
• Provide technical consultations and presentations to clients on the company’s products and services, demonstrating how they meet the client’s needs.
• Work closely with the technical team to ensure a thorough understanding of the product portfolio and its applications within the targeted industries.
• Manage the entire sales cycle from prospecting to closing deals, including negotiation of terms and contracts.
• Maintain and develop relationships with existing clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling.
• Participate in industry events, trade shows, and conferences to network with potential clients and stay updated on market trends.
• Prepare and deliver regular sales reports and forecasts for management, highlighting sales performance, potential challenges, and market opportunities.
• Ensure customer satisfaction through post-sale support and handling of any issues or concerns that arise.

Qualifications:

• Bachelor’s degree in Mechanical Engineering, Metallurgical Engineering, or a related technical field.
• Minimum of 5 years of sales experience, preferably within the Cement, Mining, or Sugar Industry.
• Must possess a valid passport and be willing to travel extensively across East Africa, including Kenya, Tanzania, Uganda, and Rwanda, with the possibility of covering additional countries.
• Willingness to undergo a comprehensive training program in South Africa for 2 weeks.
• Strong technical aptitude with the ability to grasp complex product knowledge and technical details.
• Excellent communication, negotiation, and interpersonal skills, with a flair for engaging and building relationships with clients.
• Highly motivated and target-driven, with a proven track record of achieving sales quotas.
• Proficiency in CRM software and Microsoft Office Suite.