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  • Posted: Feb 13, 2020
    Deadline: Feb 20, 2020
  • DIB Bank Kenya Limited (DIBBKE), is a fully owned subsidiary of Dubai Islamic Bank PJSC (AE) - a pioneering institution that has combined the best of traditional, Shariah values with technology and innovation that characterize the best of modern banking.
    Read more about this company


    Head of Risk and Compliance

    Key Responsibilities

    • Design Risk and Compliance framework and Defining risk tolerance limits to ensure risk remain within the tolerance rate set by the board.
    • Develop and review periodically Risk MIS and Portfolio Quality reports for active Risk Management and ensuring alignment with the set tolerance levels.
    • Ensure and maintain a sound corporate, retail and investment portfolio, hence minimizing losses and maximizing return.
    • Update Senior Management / Board of Directors on all matters related to Risk & Credit Management.
    • Ensure efficient due diligence process within the organization for Risk Management,
    • Ensure an effective Risk & Credit systems are in place to optimize the credit & risk reporting process in order to meet the business requirements.
    • Development and implementation of Risk & Credit Management Policies and Frameworks for all risk and Businesses areas,
    • Ensure risk / reward balance and alignment with the market. 
    • Member of Executive Committee, Management Committee, Board Credit Committee, Collection Committee, Investment committee, Risk Management Committee and ALCO.
    • Participate and contribute on all strategic matters of the bank with respect to its local and overseas operations and future business and expansion plans.
    • Retain a team of competent risk management professionals with necessary succession planning to ensure business continuity.
    • Meet and present to delegates from rating agencies, foreign banks, consultants, internal and external auditors etc. 
    • Review all internal and external audit reports and arrange to address concerns raised in coordination with support & business units.
    • Review and provide feedback on external credit & risk agencies reports on the bank.
    • Ensure all the credit proposals are carefully evaluated and provide logical recommendations prior the submission to next level of authority and to the credit committee for approval/decision. 
    • Manage Credit Risk Approval Process of Limits for New and Existing Customers including excesses, one off deals which have a direct impact to the revenue and budgeted revenue/income targets.
    • Develop and implement Compliance strategy & framework comprising of Charter, Policies & Procedures in order to ensure high level of compliance of bank’s operations with the country rules & regulations as well as safeguard the bank interest.   
    • Establish a risk based Compliance Program to identify, measure and assess Compliance risks in Products, activities & processes of the Bank in accordance with the  Compliance framework
    • Ensure adequacy, effectiveness & efficiency of Compliance functions & Compliance Controls ( i.e., regulatory Compliance, Financial Security, Market abuse, Suitability, Deontology, Conflict of Interest etc) in accordance with regulatory & policy requirements.  
    •   Review the investigations on “Red flags”, escalate suspicious, dubious & or fraudulent names/accounts &/or transactions and report it to senior management & Board Committee.
    • Report material findings, anomalies & recommendations pertaining to Regulatory & or financial crime related issues to senior management and Board Members
    • Provide guidance & advice to relevant functions within the bank towards strengthening regulatory compliance and mitigating Compliance risks.
    • Procure tools & systems as required, for carrying out Compliance functions and specifically financial Security functions (including monitoring and data mining tools for review of transactions).

    Job Specification


    A University degree in a business–related field with risk management related professional qualifications

    Master’s degree is preferable.


    • Basel II and knowledge of high yielding / low risk investment products
    • Knowledge of Investment practice and theory
    • Risk Management Principles
    • Strategy development, implementation and monitoring

    Work Experience

    10-12 years’ experience in risk management with at least 5 years at senior management level in well-established and recognized financial institutions.


    • Communication skills
    • Analytical thinking
    • Assertiveness
    • Problem solving skills
    • Leadership
    • Team orientation

    go to method of application »

    Credit Analyst – Business Banking

    Key Responsibilities

    Credit Analysis

    • Preparing quality credit applications.
    • Spreading of financial statements, credit grading and raising appropriate concerns.
    • Financial analysis of SME/Business Banking customers using credit skills, ratio analysis; judgment of management and business strategy.
    • Verifying that securities provided are up to standard and forwarded for approval in line with the credit policy
    • Evaluation and understanding of risk associated with individual transactions, products and borrowers.
    • Conducting joint meeting with Relationship Managers/Unit head to meet Business Banking clientele when required to achieve clear understanding of their business with key focus on risk analysis.
    • Assist Relationship Manager to monitor credit quality by highlighting early warning signs of credit deterioration.
    • Ensure compliance with Bank’s policies and to ensure that Bank’s policy breaches are properly authorized at the correct senior approving level.
    • Preparation of industry analysis reports.
    • Annual Review and custodian of credit files

    Enhancing Customer Relationship: 

    • Back-up to RM and assist in query resolution within anticipated turnaround time with further escalation to RM where need arises.
    • Together with the RM, offer a consistent yet differentiated customer experience by offering holistic needs analysis and consultation to key clients in portfolio management taking ownership of all categories of customer service matters. 

    Portfolio Management/ Risk Management & Control:

    • Proactively manage risk and exposure for assigned portfolio continuously. 
    • To ensure Compliance to quality of authenticated documentation and policy parameters.
    • Following up on due and pending facility repayments as stipulated in the credit approval and identified customer intelligence.
    • Management and Control of daily overdrawn and unfunded accounts, Cheque and payment referrals from the branches.
    • Meeting clients’ requirements while ensuring compliance with all regulations and controls as set by the Bank and external regulatory authorities. 
    • Awareness of all the policies and procedures issued by the Bank and ensuring strict adherence. 
    • Ensure KYC and AML compliance for all new to bank and existing customers. 
    • Ensure zero operational loss and effective complaint management. 
    • Report any suspicious transaction immediately to the supervisor 
    • Ensure strict compliance and responsible for achieving and maintaining satisfactory audit rating.
    • Adherence to Standard Operating Procedures (SOP) and Ensuring Quality Service to customers.
    • Attending to daily overdue/excess report and Identification of early warning signals for non performing accounts, tracking of early alert accounts and escalation to collections team where need arises.
    • Responsible for maintaining and updating credit files mirror  by ensuring all information is up to date and correctly filed.
    • Management of Post Approval procedures: managing security checklists by ensuring that each security item detailed in the checklist is followed up by the respective RM and lodged with Credit Administration to ensure seamless disbursement/booking of facilities

    Key Performance indicators:

    • Quality Credit Origination, Monitoring and Control.
    • Annual Renewal of all credit files (zero exception).
    • Preparation of Credit files within stipulated timelines.
    • Preparation of pipeline reports within stipulated timelines.


    • Bachelor’s Degree
    • Holders of Associate of the Kenya Institute of Bankers (AKIB) are encouraged to apply.

    Training / Skills

    • Strong analytical and interpersonal skills
    • In depth knowledge of SME banking products and DIB strategy & policies.

    Work Experience

    • 3-4 years of SME Banking experience of which at least 2 years of credit analysis exposure is a must.


    • Effective leadership, decision-making and team building skills
    • Ability to work in a cross-cultural environment
    • Team Player
    • Strong analytical and interpersonal skills
    • Strong knowledge of local SME & BUSINESS banking market and vision about future direction and market sensitivities
    • Ability to meet strict deadlines

    go to method of application »

    Head of Distribution and Branches

    Job Purpose

    Manage and develop the Branches network, Wealth Management and building liabilities and asset (funded & non-funded) products profitably through the branches and alternative channels in a cost-effective manner, by fostering a high performance, sales and customer service culture and promoting the corporate image in terms of Sharia compliance, security and trust.
    Responsible for setting the strategic sales agenda through Balance sheet growth, Customer Acquisition and retention, in order to support achievement of the overall business strategy.
    Responsible for providing leadership and direction for all Branch Managers and implementing the Company’s overall goals, strategies, philosophies and culture.

    Key Responsibilities

    • Develop annual business plans and strategic priorities in conjunction with the overall Bank plans.
    • Manage costs of running the business. Improve processes, systems and service to reduce costs.
    • Strive to deliver best-in-class customer service through all delivery channels, viz. branch and developing measurement, feedback and tracking system.
    • Build and maintain effective communication with all teams and units to ensure free flow of information, ideas and feedback.
    • Identify and define Digital & technology roadmap for alternate channels to support business delivery i.e. internet-banking mobile banking, Agency Banking, Digital Lending & venturing into Fintech partnership and Development.
    • Champion the role of digital in all revenue, product and communication activities; and provide digital knowledge input into customer and proposition development.
    • Drive new sales and total revenue through customer deepening and retention.
    • To build and maintain productive and strategic relations with all business units and key stakeholders to drive the development and delivery of business solutions that increase the banks market share in terms of customer numbers, products/ service consumption and revenue growth.
    • Develop and originate business opportunities for the Bank, to be handled by the teams in the assigned Branches.
    •  Maintain a detailed and current understanding of the industry at macro, sector/product level, current market structures and regulatory requirements and issues, to ensure that opportunities are realized and risks mitigated.
    • 11. Identify industry best practices; recommend product/service lines by identifying new product opportunities, product and service changes, surveying consumer needs and trends, tracking competitors and implementing necessary changes.
    • 12.Know compliance responsibilities and particular requirements affecting your area of responsibility, and incorporate these requirements into your business processes and procedures, performing periodic self-assessments including corrective action as needed.

    Job Specification


    • Bachelor’s Degree in Business Management/ Finance/ Accounting/ Economics/ Marketing or equivalent.
    • Postgraduate qualification/ additional courses in Management/ Marketing/ Finance
    • Certification or Diploma from reputed Banking Institute

    Training / Skills

    • Retail banking industry products and services knowledge
    • Comprehensive knowledge of banking practice and theory.
    • Sales and relationship management techniques
    • Budget and cost control techniques
    • Customer service skills
    • Ability to identify products and assess customer response and introduce services as per customer demand / needs
    • Bank products Compliance and Regulatory requirements knowledge
    • PC skills

    Work Experience

    10-12 years’ experience in banking with at least 5 years in managing consumer banking business at senior levels in well-established and recognized financial institutions.


    • Leadership skills
    • Communication skills
    • Relationship management
    • Leadership
    • Problem solving skills
    • Initiative
    • Analytical thinking

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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