Career Opportunities at Equity Bank Kenya

Description

We are looking for an experienced Product Manager-API Management to lead the strategic development and management of our API ecosystem. As the API Management Product Manager, you will be responsible for defining the API product roadmap, collaborating with internal and external stakeholders, and ensuring the successful delivery of API solutions that enhance our digital banking capabilities. The ideal candidate should have a deep understanding of banking processes, API technologies, and a proven track record in product management.

Responsibilities:

•  Develop and execute a comprehensive API product strategy aligned with the bank's digital transformation goals.
•  Identify market trends, customer needs, and competitive landscape to inform API product roadmap.
• Lead the end-to-end product development lifecycle for API products, from ideation to launch and ongoing enhancements.
• Collaborate with cross-functional teams, including developers and business stakeholders, to ensure successful product delivery.
• Define and implement strategies for API monetization, pricing models, and revenue generation opportunities.
• Conduct market research to stay informed about industry trends, competitor offerings, and emerging technologies related to API management in the banking sector.
• Work closely with business development teams to identify and pursue new partnerships and opportunities.
• Ensure compliance with regulatory requirements and industry standards related to APIs.
•  Ensure API products comply with banking regulations, data protection, and industry standards.
• Gather customer feedback to enhance API products and ensure they meet the needs of both internal and external users.
• Implement customer-centric design principles to optimize the user experience.
• Work closely with technical teams to understand API architecture, security measures, and integration requirements.
•  Translate technical capabilities into customer benefits and business values
•  Create and maintain comprehensive documentation for API products, including usage guides and developer documentation.
• Conduct training sessions for internal teams and external partners on API usage and best practices.

Qualifications

•  Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred.
• Proven experience (X years) in API design, development, and management.
• Strong understanding of RESTful APIs, GraphQL, and other web services protocols.
•  Proficiency in programming languages such as Java, Python, or JavaScript.
•  Hands-on experience with API management platforms (e.g., Apigee, MuleSoft, Kong).
•  In-depth knowledge of API security principles and best practices.
•  Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Solid problem-solving skills and attention to detail.
• Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes).
•  Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Preferred Qualifications:

• Certification in API management (e.g., Google Cloud Certified - Professional Cloud Architect, Azure Certified Developer, AWS Certified Developer).
• Experience working in Agile/Scrum methodologies.
•  Familiarity with microservices architecture and related technologies (e.g., Spring Boot etc).
• Knowledge of API monetization strategies and revenue models.
• Experience with DevOps practices and tools for CI/CD automation.

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Description

We are seeking a highly skilled and visionary individual to join our organization as the Agile Coach within the Product Department. As the Agile Coach, you will play a critical role in adoption of agile practices and methods to foster more effective, transparent, and cohesive teams, and to enable us to respond faster to our customers. You will work closely with product managers, cross-functional teams, and senior leadership in accelerating Business Agility and leading the Change in achieving our Vision. This position requires exceptional leadership, strategic thinking, and Lean Agile Mindset within a product-focused environment.

Responsibilities:

• Agile Transformation Leadership: Lead the bank's agile transformation journey, providing expert guidance, coaching, and mentoring to executives, managers, and agile teams.
• Strategic Planning: Collaborate with senior leadership to define the bank's agile transformation strategy and roadmap, aligning it with the overall business goals.
• Coaching and Training: Provide agile coaching and training to teams and individuals, ensuring they understand and apply agile methodologies, frameworks, and best practices.
• SAFe Training and Certification across Multiple disciplines.
•  Support Agile Ceremonies such as Daily Standup, Backlog Refinements, Sprint Retros and Planning, Reviews and Retrospective, Inspect and Adapt, Problem Solving Workshops, PI Planning, System Demos, ART/PO/PM/Portfolio Syncs, Strategic Portfolio Reviews, Participatory Budget and Communities of Practice.
• Continuous Improvement: Drive a culture of continuous improvement by identifying areas for enhancement and implementing strategies to optimize agile processes and practices.
•  Continuously evolve tools setup and to support and optimize areas such as Product Management and DevOps.
• Change Management: Champion agile principles and foster a culture of agility throughout the organization, managing resistance to change effectively.
•  Metrics and Reporting:  Develop and track key performance indicators (KPIs) to measure the success and progress of the agile transformation, reporting regularly to leadership.
• Collaboration: Foster collaboration and teamwork among cross-functional teams, promoting transparency, communication, and knowledge sharing.
•  Stakeholder Engagement: Build strong relationships with stakeholders at all levels of EGH, facilitating alignment and buy-in for agile initiatives.
• Manage and resolve conflicts, facilitating productive discussions and negotiations to ensure successful project outcomes.

Qualifications

• Bachelor's degree in business administration, Computer Science, Engineering, or a related field. A Master's degree is a plus.
• Certified SAFe® 6 Practice Consultant (SPC)
• Certified to train SAFe® 6 across multiple disciplines.
• Proven experience as an Agile Coach, Lean Portfolio Manager, Conducting Certified Training of SAFe® and Implementation of SAFe® Agile transformation within a product-focused organization.
• Strong knowledge of Agile methodologies, such as SAFe, Scrum, Kanban.
• Experience with tools such as Azure DevOps, JIRA, Asana, Smartsheet, Trello.
• Strong facilitation and coaching skills with the ability to influence and guide teams and leaders.
• Experience in change management and organizational transformation.
• Strong analytical and problem-solving abilities with the capacity to navigate complex project and organizational challenges.

If you are a strategic thinker with a passion for leading successful Agile Transformation, we invite you to apply for the position of Agile Coach within our Product Department. Join us in shaping the future of our organization and driving excellence through effective Agile culture and practices.

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Description - External

Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers - the largest customer base in Africa.

Purpose

Reporting to the Group Finance Director, the Finance Business Investment Analysis manager will be responsible for supporting the Group Projects and Procurement committee and Group Product house in evaluating potential investments in long-term assets, Platforms, Systems, Projects and Business products and to determine their financial alignment to the Group strategy, viability and expected return for a business.

• Finance Business Investments Analysis Manager Job Responsibilities
• Review and consolidation of group capital expenditure and product development project budgets including ensuring these are included on the Group’s ERP systems and spend is tracked against the approved budgets
• Ensure appropriate performance measurement metrics are defined at the onset of investment or product projects, establish mechanisms to track post implementation performance and evaluate & report on post implementation performance.
• Commercial review of pricing and cost elements of vendor contracts to ensure value for money for Equity Group, with reference to overall price of contracts, scalability of service, foreign currency considerations, escalations and tenor.
• Evaluate and analyze capital expenditures, product investments proposals, depreciation, investment opportunities, rate of return, profit plans, operating records, financial statements, etc.
• Support other departments in preparation of business case models that coherently and succinctly communicate financial viability and business opportunity arising from different investment decisions.
• Drive development of long-term investment projections in line with the overall business projections and strategy of the Group, in order to align with availability of capital and shareholder & corporate return expectation.
• Develop models that connect organic capital growth and capital raising initiatives with capital use for business growth, meeting ordinary business obligations and capital available for investments

Qualifications:

• A degree in Finance, commerce or other relevant business discipline 
• Highly developed written and verbal communication and presentation skills
• At least 5-8 years relevant commercial and/ or management reporting experience, including exposure to senior executives and directors
• Knowledge of accounting best practices and regulations. CPA/ ACCA qualification or equivalent required.
• Strong analytical skills.
• Experience in capex budgeting, business case review and review of vendor contract pricing.
• Working knowledge of Oracle ERP, Oracle BI, Oracle ERP SQL, PowerBI and data analytics languages (Python, SQL, R e.t.c. will be an added advantage
• Master's degree in a relevant field an added advantage
• Excellent knowledge of Microsoft office suite – Ms-Excel and PowerPoint

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Description

The senior business architect will be responsible for execution of tasks that deliver critical business architecture artefacts. You will link the organization’s strategic intent and execution by designing, developing, maintaining or contributing to key deliverables like business capability maps, value streams models, operating and processes model analysis, business entities and organization mapping, systems mapping and system footprint analysis among others. 

You will design, document, and maintain the bank's business architecture which will provide an integrated view of the organization using a repeatable approach, consistent framework, and updated tools and techniques. You will work closely with business units & product teams to understand their requirements and architect solutions with them. You will also collaborate with various stakeholders such as IT architects, solution architects, business analysts among others, to ensure alignment between business and technology architectures.  

Responsibilities:

• Document frameworks, methodologies, and standards to guide the development and maintenance of business architecture artifacts. 
• Develop and implement the business architecture strategy necessary to support business transformation initiatives. 
• Continuous assessment of the Equity Group Holdings (EGH) strategic goals and objectives to ensure that the business architecture supports and enables their achievement. 
• Scrutinize various business cases to deduce business scenarios, establish their motivation and alignment to the strategic intent of EGH. 
• Review current business processes, identify and document gaps, opportunities, and improvement areas to support the EGH strategy. 
• Review current business capabilities and value streams, identify and document gaps, opportunities, and improvement areas to support the EGH strategy. 
• Review technology landscapes that support business, identify and document gaps, opportunities, and improvement areas to support the EGH strategy. 
• Review business information that is shared across EGH entities, identify and document the inter-relations, gaps, opportunities and improvement areas to support the EGH strategy. 
• Monitor industry trends, emerging technologies, and best practices which EGH can leverage on to devise business plans that yields innovation and optimization within the business architecture. 

Qualifications

• Bachelors in business administration, Information Systems, or a related field. An MBA or relevant certifications e.g., TOGAF, BCS, CBAP, Lean Six Sigma are a plus. 
• At least 3 years of experience in business architecture or a related field, working in a large organization having actively participated in business architecture, digitization or business transformation initiatives. 
• Knowledge of business architecture frameworks, methodologies, and tools. 
• Strategic thinking and problem-solving skills, with the ability to translate business strategies into actionable business architecture roadmaps. 
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders in the organization. 
• Good grasp of emerging technologies, industry trends, and best practices in business architecture.

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Description

We are looking for an experienced professional to manage channels P&L profitably for EBKenya and Group subsidiaries.  Understand channels regulatory, market dynamics, governance and competitive intelligence to formulate Channel strategy for the group, to dominate in every country of operations and to implement banking Channel innovation through IT organization and partnerships to be industry best in: 

• Digital Suite 
• Physical Channels 
• Cards

Responsibilities. 

• Translate and extend platform capabilities across all channels and countries.
• Ensure seamless integration and accessibility for both individual and business clients.
•  Curate and uphold a world-class banking experience for diverse customer segments.
•  Foster a user-friendly and efficient self-onboarding process across all channels.
•  Drive profitability exceeding budget expectations for every banking channel in each country.
•  Maintain real-time business intelligence on channel performance, including subscription metrics, revenue, costs, and profitability, both at the country and group levels.
• Spearhead continuous innovation within the banking channels space.
•  Collaborate with digital channel partners, IT, and solution providers to introduce groundbreaking solutions and foster growth in all subsidiaries.
• Ensure strict compliance with digital channel payment regulations and guidelines.
• Facilitate timely cost allocation and revenue assurance down to branches in each country.
• Drive the financial performance of all channels, with a specific focus on surpassing revenue targets, minimizing costs, and maximizing profits.
•  Provide timely updates to the Group Head of Channels, Group Head of Digital Banking, and Country Heads/Directors of Payments/Director of Customer Service on channel situations, issues, opportunities, relationships, and performance.
•  Oversee all development projects for the group, ensuring efficient execution and alignment with strategic objectives.
• Collaborate with other digital channel partners, IT, and solution providers to foster innovative solutions.
•  Ensure the punctual and monthly submission of comprehensive reports on channel optimization, encompassing metrics related to subscriptions, deployment status, sales performance, and financial results.

Qualifications

• Experience and understanding of Banking channels developments, security and financials   
• Strong Marketing and Sales skills to drive retail, SME and Corporate adoption 
• Demonstrated ability to lead effectively and navigate interpersonal relationships within a matrix organizational structure.
• Extensive experience in managing revenue, costs, profit, and digital reporting in financial contexts.
• Exceptional business acumen, including the capacity to assess risk and determine optimal return levels.
• Comprehensive understanding of regulatory compliance and adherence to corporate governance standards. 
• Proficient in cultivating and maintaining effective relationships with local regulators, government bodies

Requirements 

• Bachelor’s degree in business, IT, Finance, or a related field.
• Proven experience in customer support or a similar role within the banking or financial services industry.
• Strong understanding of online banking, mobile banking, ATMs, and other digital channels.
• Excellent communication and interpersonal skills.
• Technical proficiency and ability to troubleshoot basic technical issues.
• Customer-centric mindset with a commitment to resolving issues promptly