Career Opportunities at Co-operative Bank Kenya

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons. 

To support business growth, the Bank is looking for a talented and highly motivated individual to be part of our ICT team supporting Digital & E Channels.

Reporting to the Manager – Digital Channels, the person will be responsible for the day to day support  and management of the digital channels and related systems.  This includes Mobile Banking ,Internet Banking, SFI, SMS Gateway, Credit Score, Integrations to 3rd Parties for Saccos, Mobile money, bill payments and roll-out of projects relating to the Channels. In addition, he/she is expected to cut across learn and provide collaboration support for all other systems managed by the unit.

The role

The successful jobholder will be expected to :

• Ensure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience.
• Provide solutions to all system related problems or failures.
• Participate and carry out system implementation, rollouts and upgrades and ensure maintenance of the required system configuration, parameterization and change control procedures. 
• Ensure that business systems are protected and secure and that policies, procedures and guidelines for information processing and outputs are well documented, details available and well understood.
• Ensure uptime and efficiency of the business systems and provide advice, training, demonstrations and all troubleshooting needs for any problems or knowledge digital channels may require before liaising with the Vendors if technical problem is over capability.
• Ensure strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirements
• Contribute to the department’s achievement of a “Satisfactory” rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedures as per relevant manuals, policies and regulations of the bank. 
• Ensure generation and maintenance of audit trails for any changes occurring in sensitive databases are captured and secured.
• Ensure that all risk management requirements within your remit are addressed and where necessary escalated through the available defined channels.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications: –

• A Bachelor’s degree in an ICT related field from a recognized university with at least 3 Years’ experience in a competitive Digital Channels and Payments environment. 
• Working experience on Linux and Unix based environment with proficiency Linux scripting and associated tools
• Competence in API based technologies such as REST and SOAP APIs
• Knowledge and experience on Integration of Web Services to Enterprise Service Bus (ESBs) and associated tools
• Competence in Apache based technologies such as Tomcat, Apache HTTP Server, Maven and Kafka
• Working experience with Message Queuing Systems including IBM MQ, JMS and ActiveMQ
• Advanced knowledge in SQL scripting using relational databases such as Oracle, MSSQL and MySQL
• Knowledge in No-SQL scripting, ITIL foundation, Dev Ops, and CI/CD technologies will be an added advantage.
• Knowledge of Mobile Banking platforms languages and platforms will also be an added advantage
• Knowledge in Service Desk related technologies such as Jira among others.

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Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom bank” is the
place for those looking to new horizons.

We seek a fearless inventor with an artistic streak who can find creative solutions to tough problems and sculpt brilliant strategies from a mountain of data, someone who can create the digital equivalent of Mona Lisa with only an algorithm and a smile.

Reporting to the Head – Business Intelligence, the Data Engineer will be responsible for developing, maintaining, testing, evaluating, and implementing data solutions and data architecture design.

The Role

Specifically, the successful jobholder will be required to:

• Creation, scheduling, testing, deployment, and maintenance, of data pipeline from a different source to required destination with the required transformations for reporting (ETL).
• Deployment of data science models.
• Identify, analyze and interpret trends or patterns in complex data sets using statistical techniques and provide reports. Acquire data from primary or secondary data sources, maintain databases/data systems, and apply ETL procedures to normalize data.
• Gather information from business users to understand their detailed requirements and expectations, analyze business/use case requirements from BI analysts to determine operational problems, define data modelling requirements, gather and validate information, apply judgement and statistical tests and develop data structures to support the generation of business insights and strategy.
• Carry out analysis of requirements and recommend solutions to address user requirements. Manage the queue of requests and communicate to the appropriate advanced analytics, BI or data management functions.
• Assist in preparing system definition/specification by the users highlighting technical requirements and roll out BI Solutions to stakeholders.
• Assist in developing and implementing a program of continuous improvement of BI processes through a cycle of analysis of existing systems, processes and tools, identifying areas for improvement, implement high impact changes and get feedback from stakeholders. Make changes to system/database configurations and parameters to accommodate business and technological requirements.
• Build visualizations to summarize and make presentations to business and other key stakeholders.
• Filter, clean data and review reports, print outs and performance indicators to locate and correct code problems.
• Secure BI solutions by putting adequate controls and restrict access to programs by users in accordance to the requirements of the Bank.
• Understand Key Performance Measures and Indicators that drive company performance measurement and reporting as well as analytics across functions and understand how these metrics and measures align and track against overall business strategies, goals and objectives.
• Guide the business in drawing report formats & wireframes and advice on the best approach to transform data and automate reports as well as Design and code reports/dashboards according to user specification with the key objective to deliver reports that will assist in decision-making and control.
• Develop and maintain documentation/manuals on system configuration or set up, carry out technical user training as required to enable users interpret BI reports as well as deal with data, dashboards and report queries from users and resolve or advise them accordingly.

Skills, Competencies, and Experience

The successful candidate will be required to have the following skills and competencies:

• Bachelor of Science degree in Computer Science, IT, Software Engineering, or any other degree in related
  fields.
• A minimum of 3 years’ experience in Data engineering, BI & Software Development using Oracle.
• Strong knowledge and experience with ETL tools (Oracle ODI, Microsoft SSIS,Talend), query languages (Oracle PL/SQL, SQL), programming languages (Java, C# )
• Experience with relational data modeling, data management and data processing. Knowledge of statistics and experience using statistical packages in analyzing large data sets (Python, SPS, SAS, Excel etc.) will be an added advantage.
• Knowledge of Big data tools (Hadoop, Apache Hive, Scala, Kafka, Apache Spark) will be an added advantage
• Knowledge of visualization tools (OBIEE, Admin tool, Power BI, SSRS, Tableau, click view)
• Technical expertise regarding data models, database design development, data mining and segmentation techniques is desired.
• Very good knowledge of Windows Operating Systems and a fair knowledge of Unix & Linux.

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You like being part of a fast-paced work environment, and you can always be counted on to exercise sound judgment. You have a keen eye for identifying potential issues, and you like to work as part of a team to create solutions. This is the opportunity for you.

We are looking for an enthusiastic individual to build their career within our IT Department as a Business Intelligence Developer, responsible for the design, development, and documentation of database solutions. This position requires the ability to complete complex development efforts using an agile development methodology.

Reporting to Head – Business Intelligence Unit, the developer will be responsible for detailed analysis, design and development of business intelligence systems, dashboards and reports. Additionally, he/she will be required to maintain and support applications within this section and will therefore be required to have knowledge working within the agile methodology keeping in mind quality control plans within the developments to identify improvements. 

The role

The successful jobholder will be expected to:

• Develop and implement Business intelligence reports, dashboards and other solutions that ensure business optimization and requirements fulfillment. 
• Analyze business/use case requirements from BI analysts to determine operational problems, define data modeling requirements, gather and validate information, apply judgment and statistical tests and develop data structures to support the generation of business insights and strategy.
• Filter, “clean” data, and review reports, printouts, and performance indicators to locate and correct code problems;
• Identify, analyze, and interpret trends or patterns in complex data sets as well as interpret the data and analyze results using statistical techniques and provide ongoing reports.
• Acquire data from primary or secondary data sources and maintain databases/data systems.
• Design and code reports/dashboards according to user specification with the key objective of delivering reports that will assist in decision making and control. 
• Make changes to system configuration and parameters to accommodate business and technological requirements.
• Provide test interfaces for users to test the reports and dashboards before being put on the production environment.
• Develop and maintain documentation/manuals on system configuration or setup and deal with queries from users and resolve or advise.
• Locate and define new business and technological process improvement opportunities.
• Carry-out analysis of requirements and recommend solutions to address user requirements as well as attend to systems/solution failures and resolve or coordinate the resolution of the problem.
• Develop and maintain documentation/manuals on system configuration or setup in addition to building reusable code and libraries for future use.
• Assist in developing and implementing a program of continuous improvement of BI processes through a cycle of analysis of existing systems, processes, and tools, identifying areas for improvement, and implementing high-impact changes, and getting feedback from stakeholders. 
• Understand Key Performance Measures and Indicators that drive company performance measurement, reporting, and analytics across functions and understand how these metrics and measures align and track against overall business strategies, goals and objectives. 
• Rollout Business intelligence solutions to stakeholders and provide test systems for UAT to ensure that functions/features are tested before go-live.
• Secure systems by putting adequate controls and restrict access to programs by users in accordance to the requirements of the bank.
• Strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirements.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications: –

• Bachelor of Science Degree in Computer Science or related degree from a recognized university with experience in software development knowledge.
• Minimum 3 years’ experience in software development, data analysis and reporting with a proven record of accomplishment.

• Very strong analytical, presentation & problem-solving skills with the ability to work confidently on high priority problems and present technical ideas in a user-friendly language.
• Technical expertise regarding warehouse design, dimensional modelling and data mining techniques.
• Strong knowledge of and experience with ETL tools (Oracle ODI, Miscrosoft SSIS,Talend) ,query languages(Oracle PL/SQL, SQL), visualization tools (OBIEE, Admin tool, Power BI, SSRS, Tableau, click view)
• Working knowledge of databases (Oracle, SQL server)
• Fair knowledge of programming (Java, C#, Python)
• Very good knowledge of Windows Operating Systems and a fair knowledge of Unix and Linux.

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You are brilliant, self-driven, and have great follow-through. You are an exceptional IT professional with solid programming skills and knowledge of database concepts and you possess strong analytical and process improvement skills with proven proficiency in dealing with corporate information systems in the banking sector. Does this sound like you? If yes, then look no further; Co-operative Bank of Kenya, “The Kingdom Bank” is the ideal place for you, here, you will find growth opportunities at every step of your career.

We have an exciting opportunity for Full Stack Developer to join our Systems Development and Integration team. The role holder will contribute across the technology stack, covering the end-to-end development of web and native applications, as well as improvements to DevOps tooling.

The Role

Specifically, the successful jobholder will be required to:

• Shape and implement technology/business solutions to contribute to client organization’s competitive differentiation 
• Use Agile engineering practices and various software development technologies to rapidly develop creative and efficient solutions that enhance client organization’s technology stack 
• Collaborate with other team members to implement user stories, write tests, and continuously deliver new/improved product functionality
• Communicate with internal IT teams to resolve technical dependencies during implementation
• Build the organization’s brand in the technology community

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

• Bachelor’s degree in Computer Science, Electronics Engineering, IT or related field from a recognized university.
• Minimum 2 years’ experience in software development, data analysis and reporting as well as  2 years’ experience with working in web based Java solutions (Apache Wicket, Tomcat/Jetty, GUICE/Spring, Solr, Webservices/Jersey/REST/Spring) 
• Excellent understanding of server-side technologies (e.g. Node.js, Go, Ruby on Rails, Java, PHP, .Net) and client-side languages and frameworks (e.g. Javascript, AngularJS, ReactJS) 
• Knowledge of designing RESTful APIs, SSO / OAuth, LDAP and Search Technologies
• Knowledge of Agile software development practices
• Experience with a least one JS framework/Libraries – React, Angular, Vue.js, Ember, JQuery, JQWidgets, Bootstrap, Very good knowledge of Windows Operating Systems and an understanding of Unix and Linux.
• Excellent understanding of SQL database fundamentals (for MSSQL, Oracle etc), other programming tools and languages particularly C#, ASP.NET, MVC, HTML/CSS, XML 
• Experience working in an agile environment with DevOps processes, workflows and tools like TFS, GIT, Jenkins, or Docker will be a plus.
• Very strong analytical, presentation & problem-solving skills with the ability to work confidently on high-priority problems and present technical ideas in a user-friendly language.
• Good knowledge of reporting and business analytics tools.
• Positive attitude and willingness to learn new things

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Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizon.

We are looking for a dynamic, creative and self-driven experienced professional who will be responsible for ensuring maximization of Bank’s resources e.g. space, land, furniture, equipment and machinery and that all Bank contracts, leases, licenses, etc are adequate and up to date at all times. 

The role

Specifically, the successful jobholder will be expected to:

• Manage bank owned premises, monitor rent payments and ensure that tenants have leases.
• Ensure processing of statutory obligations for bank owned properties.
• Site acquisition for new Branches/Departments and ATMs.
• Identify, measure and acquire space as well as negotiate leases for the Bank property (both leased and owned).
• Participate in development of annual and half-year recurrent budgets in respect to rentals and services as well as develop the Unit’s annual and half-year work plan.
• Participate in the Bank’s long-term space rationalization & allocation efforts.
• Provide support to the Bank in efficient maintenance and service of bank assets to ensure that assets are functional and in good condition at all times through administration of service agreements, contracts and leases.
• Review contracts and service level agreements for cost management, efficiency and optimization as well as tender and negotiate service contracts on behalf of the bank.
• Co-ordinate the engagements between service providers and the Bank in administration of contracts and agreements with the Bank’s Legal Department.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications: –

• A bachelor’s degree in Land Economics, Building Economics, Real Estate or Law.
• At least 3 years’ experience in general property management.
• Project management and client management skills.
• Negotiation skills and Analytical skills.
• Business awareness.
• Experience in contract management 
• Knowledge of the bank’s policies & procedures. 
• Good understanding of contracts and contract law, land laws, and laws related to real estate management 
• In-depth knowledge of property management, acquisition, and registration

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Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons. This position in our Corporate & Institutional Banking Division presents the perfect opportunity for you if you are seeking to grow your career in Structured Trade and Commodity Finance.

The role holder will be responsible for actively initiating & supporting new product development, roll-out and implementation. They will also originate, structured and close trade deals against customer opportunities sourced either jointly or directly.

The Role

The successful jobholder will be required to:

• Identify general and specific opportunities and threats under Structured Trade Finance to position trade finance products and solutions for the overall competitive advantage of the Bank, within the stipulated service level agreements.
• Champion risk approvals for structured trade finance deals and provide risk management of trade portfolio and structured solutions to mitigate risk.
• Handling commodities financing with a clear understanding of the associated market risks and the possible mitigants that may relate to the specific commodity being financed.
• Collaborate with external key stakeholders within structured trade finance including but not limited to Collateral Managers, Clearing Agents, Shipping Lines and Government Bodies like Kenya Revenue Authority.
• Liaise with other departmental teams within the bank in structuring commodity-financing transactions, to ensure that customer needs are attended to in an efficient and timely manner while safeguarding against potential operational risks.  
• Develop and manage a trade deal pipeline using SFE tools, manage end to end deal conversion and ensure revenue momentum is sustained. 
• Draw up weekly customer calling plan for trade customers to drive trade business. Negotiate key trade terms with clients/resolving issues between product and client and provide expert trade advisory services to customers. 
• Ensure that the processes, structures, and systems required to effectively service existing clients and develop new clients are in place and continuously reviewed using SLA’s. 
• Monitor and drive customer approved trade credit facility utilization. Ensure the portfolio managed remains of good quality as per bank’s credit policy.
• Provide Relationship Managers & Customers with continuous trade product knowledge through training, and workshops forums to maximize trade opportunity identification/solutions.
• Proactively manage new and existing trade clients ensuring increased output to grow bank’s share of wallet.
• Review trade product pricing periodically and do competitive and SWOT analysis.
• Drive overall client satisfaction and service benchmark of trade offering and build customer loyalty. 
• Benchmark against world-class Trade finance providers and ensure that standards of the trade finance unit meet similar standards
• Ensure that the processes, structures, and systems required to effectively service existing clients and develop new clients are in place and continuously reviewed using SLA’s.
• Ensure complete and accurate customer charges database is in place and is known to all users.
• Continually drive and ensure consistent and superior client orientated culture and high-quality service delivery to trade customers.
• Be responsible for marketing research and identifying business from existing and new customers.
• Customer Calls /Presentation- execute calling programme on allocated customer portfolio and conduct sales presentation as appropriate.
• Implement and monitor KYC and ALM measures in line with the Bank and Regulatory requirements.

Qualifications, Skills and Attributes

The successful candidate will be required to have the following skills, attributes and competencies:

• A Bachelor’s degree in Business related field from a recognized university.
• At least 3 years’ experience in sales and relationship management at a senior level.
• Sound Trade Products knowledge with ability to package trade finance transactions, including knowledge of rules and regulations that govern trade finance. 
• Credit analysis skills
• Ability to interact and negotiate with customers. 
• Customer focused & results orientated. 
• Excellent verbal communication, written and presentation skills. 
• Good organizational and time management skills.
• Good business knowledge and awareness as well as a business development mind with ability to develop and implement project proposals to fill in the identified business needs
• Should be results-oriented, possess the ability to work under pressure and deliver on time
• Excellent leadership skills, communication skills, analytical, problem solving and interpersonal skills