Career Opportunities at KCB Bank Kenya

• Formulate, analyze business needs and recommend appropriate ICT Server and Storage infrastructure solutions to meet the Bank’s requirements.
• Conduct performance and capacity planning as well as develop budgets for hardware infrastructure requirements and future projections for business.
• Design modeling for provision, orchestrating and deployment of server infrastructure, ensuring that it is readily available.
• Design, evaluate and implement procedures and technical measures to enhance the security of Data Centre server, storage Infrastructure, Virtualized Server pool and Cloud Infrastructure.
• Keep updated infrastructure documentation, policies and procedural documents, disaster recovery plan and best practices that relate to hardware infrastructure.
• Provide strategic evaluation and design of hardware solutions to support the Bank’s requirements as well as supervise the technical execution of the same.
• Conduct contingency planning for potential IT hardware unavailability and back up strategies for the server and storage infrastructure to ensure business continuity.
• Monitor Server and Storage infrastructure to ensure smooth operation and achieve customer satisfaction.
• Inventory management and best practice in hardware and software standardization
• Design and implement cost management policies, progress on lease model of asset management and also manage SLAs to ensure High Availability of Mission Critical Servers and Business Continuity.

• A Bachelor’s Degree in ICT related field is mandatory
• Professional qualifications in the following areas:-

1. MCSE Certification
2. VMware VCP certification (Mandatory)
3. Storage Administration Certification in EMC , NetApp or HP
4. Certification in Blades systems technology
5. Linux Certification  (Mandatory)

• Minimum of 4 years working experience in a busy ICT Cloud Infrastructure environment
• A Master’s Degree will be an added advantage.

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Key Responsibilities:

• Develop new or enhanced capabilities of various services of Digital Products and business
• Develop and model price and value propositions for digital products and services
• Development of superior user experience and processes on digital services
• Drive deposits, collections, payments and transfers on digital channels
• Execute Product implementation between Business; Operations, Technology & all third parties.
• Maintain service levels agreements with relevant functions and third parties
• Create MIS tools to gauge market perception of various digital products and services
• Prepare project status reports & channel performance presentations on a month-to-month basis or as required
• Develop work plans for new and improved capabilities, together with internal and external partners and ensuring that timelines are met
• Development and tracking of KCSA (Key Control Standard Assessment), Audit, compliance and risk assessment – initial and ongoing self-assessment

• University Degree in Information Technology, Computer Science or related field.
• Master’s Degree or relevant professional qualifications are an added advantage.
• At least 6 years’ experience in Digital Business or Channels.
• Proven demonstrable track record of delivery of digital products/services/projects and/or implementations.
• In depth knowledge of Digital Banking Business, technology & Operations.
• Experience in Re-engineering of Business, technology & operations.
• Good problem solving skills
• Excellent high quality interpersonal, communication and negotiation skills with the ability to interact with senior management, customers, vendors, and other stakeholders.
• Strong leadership skills with demonstrated competences in championing high performance management.
• Excellent project management skills.