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  • Posted: Jul 31, 2023
    Deadline: Aug 11, 2023
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    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
    Read more about this company

     

    Application Support Specialist

    KEY RESPONSIBILITIES: 

    • Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
    • Provide weekly system performance reports.
    • Create system design models, specifications, diagrams, charts, and implementation roadmaps that resonate with the strategic direction of the bank.
    • Administer the assigned Systems at Application level and connected databases, define, and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
    • Perform BCM activities that ensure timely recovery of systems within the set RTO and RPO in accordance with the bank’s disaster recovery and business continuity strategies.
    • Create and maintain documentation as it relates to system configuration, mapping, and processes.
    • Adhere to the set best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.
    • Ensure compliance of SLAs by other system vendors.

    Academic & Professional 

    Particulars    Detail    Specific Field or Qualification

    Education    

    • Bachelor’s Degree    IT, Computer Science, or related field

    Professional Qualifications  

    •  System administration certifications in any UNIX platform / Databases /Data Science 

     Experience

    •  Total Minimum No of Years’ Experience Required     2

    Detail    Minimum No of Years    

    • 2 years Knowledge in Computing platforms, operating systems, and databases. 
    • 1 year Knowledge in SAP and Oracle E-Business suite applications.
    • 1year Understanding of UNIX operating environment 
    • General knowledge of file transfer services  
    • Knowledge in ETL tools

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    Enterprise Architecture Department - Information Architect

    Job Description

    • Provide information strategy and architecture for the Bank that meets business and enterprise needs, and to deliver design blueprints/artefacts that enable that architecture to be built and operated, as well as appropriately validated roadmaps. 
    • Design and guide the building of consistent cross functional solutions that are robust in answering deliverables that build enterprise data solutions regardless of technology or data platform. 
    • Analyzing and documenting requirements- Elicit business requirements using interviews, analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.  
    • Develop and maintain all architectures that impact the Information Architecture of the Bank, incorporating the management of structured and unstructured data standards, roadmaps, patterns and methodologies for all business solutions and technologies 
    • Ensure that all solutions leverage, and consider enterprise data solutions that provide as much reuse benefit across multiple programs as feasibly possible 
    • Provide the leadership in breaking down, planning and sequencing the business vision & strategy into technology deliverables and mapping to data needs. Liaise with program or data platforms leadership to report and plan solution dependencies 
    • Provide data engineering and data solution governance around the programs and engineering teams to ensure build components adhere to defined cross program solutions 
    • Evaluate and recommend emerging technologies for data management, storage, and analytics such as IoT, Big Data, Artificial intelligence, Machine Learning etc. 
    • Facilitate the identification and analysis of the Bank’s business drivers to deliver enterprise business, information, technical and solution architecture requirements. 
    • Assess the current Business framework to detect critical data deficiencies and recommend for improvement in line with the IT strategy and delivery priority of the IT/Bank programs. 
    • Coordination of integration architecture ensuring alignments of discrete project-based integration solutions with enterprise integration architecture principals, patterns, and standards. 
    • Develop conceptual, logical, and physical data models to support data analysis and business intelligence
    • Participate in the IT quality assurance process.

    MINIMUM POSITION QUALIFICATION REQUIREMENTS 

    Academic & Professional 

    Education  

    • Bachelor's degree in Computer 
    • Science, Computer Engineering, Information Technology or a related field of study 

    Professional Qualifications   

    •  TOGAF, CBAP     AA 
    • Project Management/ Scrum Certifications    PRINCE II/PMP/MSP/SMC/CSM/PMI-ACP    DE 

    Experience 

    • Total Minimum No of Years’ Technical Experience Required  7

    Detail     Minimum No of Years 

    • Experience in Information Technology with focus Data Analysis, Data systems, Data models, Data Governance, data Architecture, Applications Architecture and /or Software Development     5     RQ 
    • Experience in at least three of the following  IT disciplines such as (Application architecture, Data Architecture, Integration architecture,  application development, middleware, Microservices) in a multitier environment. 5     RQ 
    • Operating and database   systems (windows, Unix)     5     RQ 
    • Data  governance, Data analysis, Data Engineering     3     RQ 
    • Development of Principles, Standards and Guidelines on data Architecture 3    ES 
    • Exposure to multiple, diverse data engineering technologies and processing environments     3     RQ 
    • Experience using model-based representations to collect, aggregate or disaggregate complex and conflicting information about the business     5     ES 
    • Excellent planning and organizational skills with ability to breakdown complex items to manageable components     5     ES 
    • Familiarity with graphical modeling approaches, tools, UML and model repositories     5     ES 
    • Ability to balance the long-term ("big picture") and short-term implications on individual components and projects     5     ES 
    • Ability to liaise with all levels of management and subject matter experts across the industry and within the organization 

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    Transition Management Department.Senior Manager, Quality Assurance Engineering and Automation

    KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10 

    • Prioritize and champion the definition, implementation and adoption of QE best practices, frameworks, and standards and definition of QE and test automation strategies and approaches in alignment with overall organizational goals.
    • Provide strong technical leadership to QE & testing team to ensure adherence to software engineering and solution architecture standards and best practices and manage various QE activities including regression, performance, stress, load testing.
    • Lead the reviews of functional and non-functional requirement specifications and technical design documents to ensure completeness and adherence to enterprise architecture and QA & Engineering principles and standards.
    • Provide oversight over automated testing instrumentation and CI/CD infrastructure to ensures that they are in ready states for both functional and non-functional tests. 
    • Participates in the reviews of test plan/strategy documents and ensures that testing activities comply to the defined standards and are of value to the end users. 
    • Manage and mentor team of Quality Assurance Engineers and Software Development Engineers in Test (SDETs) to facilitate their career growth and build capacity of this function and model a test-driven engineering and development culture that drives improvements in software quality.
    • Actively participate in solution architecture and design reviews and source code reviews to ensure adherence to defined principles and standards.
    • Lead the set-up, maintenance, and performance of test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and oversee development and maintenance of automated test cases and test scripts.
    • Oversee the management of Test Environments ensuring their fitness for purpose and safety of personal data through data masking and other techniques.
    • Manage deployments on non-production environments and testing of deployment scripts and run books.
    • Lead in non-functional testing planning and execution – performance, load, stress, high availability, business continuity tests etc.
    • Research and pioneer the adoption and use of new tools & techniques for maintaining and improving quality.

    Skills & Experience

    • Knowledge and understanding of software architecture, design, and development as well as interconnectivity between platforms and applications.
    • Ability to work on all aspects of quality and using different testing methods and tools to test applications.
    • Proficiency in QA methodologies, software testing principles, concepts, verification/ validation techniques, and test management
    • The ideal candidate should be a seasoned QE Lead with a mix of QA, Project Management and Stakeholder Management skills. 
    • Excellent analytical, research, documentation, project planning and implementation skills.
    • Skills to communicate effectively cross-functionally across various teams, organizations, and internal and external stakeholders to drive engineering effort.
    • Experience with API testing to ensure functionality, reliability, performance, and security.
    • All-rounder who can perform various types or levels of testing such as manual testing, automation testing, security testing, performance engineering.
    • Experience with performance and load testing, reporting, and monitoring
    • Strong knowledge of Agile methodology, software QA methodologies, tools, and processes.
    • Ability to write unit, integration, and functional tests with understanding of testing frameworks and writing of automation test case tools s like Selenium Web driver, Katalon Studio and JMeter.
    • Experience with containerized platforms, Continuous Integration and Continuous Delivery tools including creation of pipelines.
    • Proven programming experience in at least one modern programming language and SQL.
    • Good industry knowledge on emerging trends in Software Quality Assurance.
    • Extensive knowledge of Testing lifecycle and professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, automation, and operations.

    MINIMUM POSITION QUALIFICATION REQUIREMENTS

    Academic & Professional
    Education

    • Bachelor’s degree in computer science, Computer Engineering, Information Technology or a related field of study

    Professional Qualifications    

    • AT*SQA, ISTQB, ICSB, QAI  
    • Cloud & DevOps Certifications    AWS, GCP, Azure, DevOps 

    Experience

    Detail    Minimum No of Years 

    • 7 years of progressive experience in Information Technology with focus on Business Analysis or Architecture or Software Development or Quality Assurance 
    • 2 years in Software Development
    • 4 years in Technical Software Quality Assurance
    • 3 years Exposure to Software Testing Automation
       

    Method of Application

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