Careers at KCB Bank Kenya

KEY RESPONSIBILITIES

•     Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
• Participate in system acquisition process; propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
• Administer the assigned Systems at Application level and connected databases, define and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
• Perform recovery and testing of systems and processes in accordance with the bank’s disaster recovery and business continuity strategies.
• Create and maintain documentation as it relates to system configuration, mapping, and processes.
• Create and maintain best practice policies and procedures for business users; ensuring that there are adequate controls around that all data improvements are managed effectively and meet the needs of the organization.
• Responsible for designing and implementing ETL architecture to meet corporate data management needs and business functional requirements, ensuring that solution designs address operational requirements such as scalability, maintainability, extensibility, flexibility, and integrity.
• Recognize and adopt best practices in reporting, analysis, ETL data integrity, test automation, data quality validation and documentation.
• Support, develop and maintain ETL and data warehouse objects and processes in a large Data warehouse of Terabyte scale.

DAILY RESPONSIBILITIES

• Design and implement efficient data management systems
• Develop, maintain, and test infrastructures for data generation and storage into an enterprise data warehouse.
• Ensure digital databases and archives are protected from security breaches and data losses.
• Troubleshoot data-related problems and authorize maintenance or modifications during ETL process.
• Maintain the integrity and validity of data throughout the ETL processing cycle by implementing data reconciliation processes and error handling based on source to target data comparisons.

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KEY RESPOSIBILITIES:

• Provide technical support for Digital loans, Internet Banking, Mobile banking, C2B, IMTS Card/Agency payments /ecommerce and implementation of related projects. 
•  Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes. 
•  Work closely with IT Security to ensure that the Digital Channels services are well secured and in implementing SSL and other encryption certificates for ensuring robust and secure Digital Channels services 
• Ensure System uptime and availability 
• Ticket system closure within SLA
• Roll out of business solutions, ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes, and provide processes and training to the users. 
• Recommend and implement upgrades or changes to the Digital Channels solutions for performance, security or business benefits 
•  Provide first & Second level IT training and support to users in addition to keeping track of user issues and overseeing their prompt resolution and develop expert knowledge base within channels. 
• Continuously analyze user requirements to develop and provide solutions to enhance and stabilize channels systems.
• Maintain and manage up to date system configurations and user documentation, also conduct Business Continuity plans for Digital channel.
• Ensure compliance of SLAs with system vendors and other internal stakeholders.ie Audit.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional
Need Type Education

• Bachelor’s Degree
• IT Related Field RQ
• Professional Qualifications
• Unix Based Operating system.
• Switching Training /Certificates  ES

Experience

Total Minimum No of Years’ Experience Required

• 3 years

Detail    Minimum No of Years    Need Type[1]

• Experience Area 1 – Cards/POS/Agency and Ecommerce     2    ES
• Experience Area 2 – Linux Server Administrator    1    ES
• Experience Area 3 – IT Projects and Business analysis    1    DE
• Experience Area 4 – Change Management     1    DE