Careers at World Health Organization

Objectives of the Programme 

•  The mission of WHO’s Health Emergencies Programme is to support the WHO Country Office (Kenya) to coordinate national action to rapidly respond to emergencies related to the cholera outbreak.
• Under the immediate supervision of the Incident Management System (IMS), the incumbent will deliver a well-rounded Communication plan, and to contribute to global communication strategy; identify subjects of interest to develop advocacy/communication activities; ensure the accurate and timely production and dissemination of high quality public information products to highlight WHO’s work on the ground; promote achievements and results in emergency prevention, preparedness, response and recovery efforts at all stages of the incident; build contacts with the press/media and optimize networking opportunities

Scope of work:

The communication officer will work under the overall supervision of the WHO’s Health Emergencies in the country office and day to day guidance of the WHO Incident Management System and will perform the duties as below; 

During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.

• Identify subjects of interest to develop and improve media/communication activities pertaining to the incident management efforts at the country level. Design state-of-the-art communication materials and tools; ensure the rapid and timely dissemination of information to all partners. 
• Conceptualize a set of new advocacy documents to inform humanitarian and development stakeholders and the public about WHO’s response, co-develop, as relevant, high quality media tools, including audio-visual, photographic and printed materials, television and radio programmes, multimedia presentations, social media, videos and press releases, etc., to promote WHO’s visibility, achievements, and success stories. 
• Support the country’s Communication Officer, if any, in liaising with the press/media to advocate and disseminate information on emergency prevention, preparedness, recovery and response strategies and efforts. Organize interviews and filming opportunities to support high visibility of WHO achievements through television, radio and newspapers, etc.
• Manage the development and maintenance of the emergency related websites, in compliance with guidelines and standards used throughout the Organization, to ensure consistency of approach. Critically review and improve contents, architecture, and design. 
• Research and write feature stories and messages, ideally bringing in a human element from real life experiences 
• Prepare communication and advocacy products and statements to be used by the Resource Mobilization team in convincing and encouraging donors to rapidly fund the overall health sector response to affected populations. 
• Collaborate with all relevant actors, including the health cluster, regional and field offices, other WHO departments, UN agencies, and other partners to identify and create communication opportunities and prepare communication campaigns on specific topics. 
• Perform any other incident-specific related duties, as required by the functional supervisor. 

 Functional Knowledge and Skills

 Essential knowledge and the skills specific to the position

• Proven skills in the development and implementation of communication strategies/plans.
• Proven skills in photography, video editing and graphics design
• Proven experience in management of social media and other online platforms
• Proven experience in story writing and editing
• Excellent interpersonal skills complemented by the ability to conceptualize ideas and advocate consensus.
• Ability to "think out of the box" and to make innovative proposals as related to communication.
• Knowledge or understanding of health and humanitarian emergencies operations will be an added advantage.

Education Qualifications

 Essential

• A first university degree in communication, journalism, political science or international relations or related field from an accredited/recognized institute.

 Desirable

•   Courses/training in communication techniques such as graphic design, visual language and in the use of social media.

 Experience

 Essential

•  At least five years’ related experience, at the national and international level, in communication and/or advocacy, part of which supporting humanitarian emergency or health outbreak response and recovery activities.
•  Proven experience in writing advocacy documents and in the production of communication material.

 Desirable

•  Prior working experience with WHO/UN or with an international nongovernmental organization.
•  Experience in organizing advocacy campaigns.
•  Experience in managing publishing processes

 Other Skills (e.g. IT)

•   Excellent knowledge of Microsoft Office applications.
•  Familiarity with the use of graphic design, visual design, social media, website development and publishing software.

go to method of application »

Purpose of the Position

• Within the Country Management Support Unit, the position is within the CSU team with objective to provide transportation service to the WHO Country Office by driving WHO Official vehicles to convey authorized personnel, handle deliveries, collection of mail, documents and other items.
• The incumbent will drive WHO Official Vehicle safely without traffic violations and ensure that vehicles are kept in good and working conditions.

Job Description

Objectives of the Programme and the immediate Strategic Objectives

• Country Office Support Units have been established in the organisational structure to provide support for Managers and staff to fully assume their responsibilities in the GSM environment and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters and transactions in the context of an Enterprise Resource Planning (ERP) system.
• Within the CSU unit, the Operations Support and Logistics team is responsible for a pool of WHO vehicles and other transportation medium ensuring efficient use of resources and coordinating field travel to the regions across the country.

Organizational context (Describe the individual role of the incumbent within the team, the guidance and supervision received and training or briefing provided to others)

• The incumbent works based on general instructions, own experience and precedents, following WHO CO-specific procedures and practices, rules and regulations, to ensure smooth work flow in the assigned area of work.  The incumbent is encouraged to seek guidance for unusual issues.  Most of the work is controlled for correctness and appropriateness by the incumbent. Work is reviewed on an ad hoc basis by supervisors for meeting expectations and overall quality; correspondence is signed or cleared by originator.  Specific assignments are checked by the originator, WR Assistant and/or the Operations Officer.
• The Work might require driving for long periods, lifting pouch bags, some of which are over 25 kilograms (Kgs) and also driving subject to weather and traffic risks. The incumbent is expected to Works and presents oneself in a professional manner in line with the WHO code of conduct.

Summary of Assigned Duties

• Drives the head of the Office (WR) and other high-ranking Officials;
• Drive office vehicles to convey authorized personnel, handle delivery and collection of mail, documents and other items;
• Meet authorized personnel at the airport, facilitate immigration and customs formalities as required;
• Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, first aid kit, and necessary spare parts in the assigned vehicle.
• Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.
• Performs minor repairs and arranges for other repairs, regular servicing and ensures that the vehicle is kept clean and mission ready.
• Logs official trips, daily mileage, gas consumptions, oil changes, greasing, etc. and fills in the Monthly vehicle data form at the end of the month.;
• Ensures that the steps required by the rules and regulations are taken in case of involvement in an accident;
• Perform other related duties as required or instructed, including providing support to other areas of work as assigned by the supervisor.

Functional Knowledge and Skills:-

• Ability to read, write and understand instructions in the working language
• Knowledge of driving rules and regulations of the country and skills in minor vehicle repair.
• An ability to write a concise and official report of incidents.
• Knowledge of driving rules and regulations, chauffeur protocol and courtesies, local roads and conditions.
• Ability to assess vehicles for mechanical fitness and skills in minor vehicle repairs.
• Ability to work in a team

Educational Qualifications

• Essential: Completion of secondary education or equivalence training and valid driving license.
• Desirable: Basic mechanics certificate and first aid training would be an advantage.

Experience

Essential:-  

• Minimum of three years driving experience as a driver; clean safe driving record.

Desirable:-

• Experience in driving  within WHO or other UN agency an asset.  Experience in Oracle-based or other ERP systems an asset.

Other Considerations (e.g. Physical Workplace Condition, if other than normal office environment; IT Skills; etc.)

• Work requires the use of word processing or other software packages, and standard office equipment.  Formal or self-training in the use of standard office software.  Training in Oracle-based or other ERP systems an asset.  Work requires the use of word processing facilities to create, edit, format and print correspondence and documents; spreadsheet and visual presentation software; extensive use of e-mail and scheduling software to improve communications both internally and externally, Oracle/GSM for administrative matters