Current Openings at Adept Systems

The Technician will ensure correct assembly, loading and delivery of furniture as per customer specifications. The role will adhere to the delivery schedule planned and ensure proper completion of assignments while maintaining high levels of customer service at all times.

Key Duties/ Responsibilities:

• Proper loading and assembly of furniture and arrangement at the site ensuring compliance health and safety regulations.
• Adhere to the delivery route schedule while providing live updates to the team as needed.
• Ensure furniture is laid out as per the layout plan and conduct count before handover to the client.
• Assist in conducting pre-delivery site assessment to confirm building provisions, interpret and understand furniture layout drawing at the customer premises.
• Conduct product training to customers as required
• Conduct timely repair assessment, advise, and complete

Key Results Areas:

• Proper assembly of furniture at customer premises
• Adherence to delivery routes and projects workplans 

Qualifications, Knowledge and Experience:

• Craft/Tertiary College Certificate or equivalent
• At least three (3) years’ experience in furniture assembly is preferred

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As a Product Solution Specialist will be responsible for assisting customers with their product needs, providing expert guidance, and ensuring a seamless shopping experience. This position requires a deep understanding of our product offerings, excellent communication skills, and the ability to identify and recommend solutions that meet the unique requirements of our diverse customer base.

Key Duties/ Responsibilities:

• Provide technical support by fully understanding customer needs and requirements and availing detailed information on the products offered and the suitability for their project/space.
• Collaborate with the business development to attract new customers and retain the existing customer pool, create product pitch decks and other client presentations to close sales.
• Provide personalized assistance in selecting product solutions that align with customers' style, budget, and functional requirements.
• Develop and maintain an in-depth understanding of the Antarc's product range.
• Coordinate with cross functional teams developing business plans to achieve company revenue goals.
• Stay informed about industry trends, research products, competitor offerings and design concepts to recommend product enhancements and identify new business opportunities.
• Educate customers on product features, benefits, and care instructions.
• Collaborate with the sales team to meet and exceed sales targets.
• Ensure a positive customer experience by addressing concerns and resolving issues promptly.
• Offer creative and practical suggestions to optimize room layouts and enhance clients’ spaces.
• Follow up with customers to gather feedback and insights to facilitate improvements.

Qualifications, Knowledge and Experience:

• Bachelor’s degree in sales, business administration or its equivalent from a recognized institution
• At least five (5) years in technical/product sales
• Demonstrated skills, knowledge and experience execution of sales strategies