Current Openings at Mogo Finance

DUTIES AND RESPONSIBILITIES.

• Confirm account status after loan clearance and educate clients on logbook release processes.
• Respond to emails and receive calls escalated concerning logbooks.
• Verify logbook status and provide customer guidance.
• Followup on cases requiring NTSA and ICT intervention.
• Execute ownership transfer and discharge for clients who have cleared their loans.
• Ensuring all company vehicles are booked on the NTSA platform.
• Oversee the dispatch of logbooks to customers.
• Maintain an updated logbook register for dispatched logbooks.
• Perform additional duties as assigned

What you will need:

• A Degree or Diploma in Business Administration or related field.
• Atleast One year Previous relevant experience in Logbook and Dispatch
• Strong analytical and problem-solving skills.
• Excellent knowledge of record keeping.
• Ability to adapt quickly and work independently.
• Fluency in English and Kiswahili.
• High degree of integrity.

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What you will do:

• Selling the full range of MOGO Kenya financial products to customers
• Sales of new & used cars, motorcycles and threewheelers for potential customers
• Execution of loan issuance process to potential customers
• Facilitation of proper documentation per sale.
• Assistance with administrative tasks (inspections, price updates etc) when needed
• Manage incoming potential customers & follow-up until sale is completed.
• Ensuring that the sales process is followed as per MOGO standards
• Reaching the sales target of the branch through avenues provided.
• Any other duty that may be assigned.

What you will need:

• Diploma/Degree in related field
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Excel, Word and Powerpoint is a must)
• Strong analytical & problem-solving skills
• Ability to adapt quickly and work independently
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills