Our client, a leading organization in the Energy Sector, is seeking a People Operations & Workspace Manager to drive a high-performance culture, enhance employee experience, and optimize HR operations. This role requires a strategic thinker with strong leadership skills, HR expertise, and the ability to create an efficient, well-organized, and engaging workplace.
DUTIES AND RESPONSIBILITIES:
People Operations & HR Strategy:
- Develop and implement HR strategies that align with business objectives to enhance employee experience and productivity.
- Oversee end-to-end employee lifecycle processes, including recruitment, onboarding, performance management, and offboarding.
- Leverage HR analytics to track workforce metrics, inform decision-making, and improve HR efficiency.
- Optimize HR processes through automation and technology, ensuring seamless HR service delivery.
Employee Engagement & Workplace Culture:
- Foster a positive and inclusive workplace culture that enhances employee engagement and retention.
- Lead employee experience initiatives, including wellness programs, recognition frameworks, and culture-building activities.
- Mediate and resolve employee relations issues to maintain a harmonious work environment.
Workspace & Facilities Management:
- Ensure a safe, functional, and productive workplace environment, supporting both in-office and hybrid work models.
- Oversee office facilities, workplace policies, and vendor management to maintain high operational standards.
- Implement ergonomic solutions and workplace well-being initiatives to enhance employee comfort and performance.
Compliance & HR Service Delivery:
- Ensure adherence to Kenyan labour laws, regulatory requirements, and industry best practices.
- Handle employee queries, HR administration, and policy implementation to maintain operational efficiency.
KEY COMPETENCIES:
- HR Strategy & Workforce Planning
- Employee Engagement & Culture Building
- HR Technology & Data Analytics
- Talent Management & Performance Optimization
- Workplace & Facilities Management
- Compliance & Employment Law Knowledge
- People Leadership & Stakeholder Management
Requirements
- Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
- 7+ years of experience in HR, people operations, or workplace management.
- Professional HR certification (e.g., CHRP, SHRM, CIPD) is an added advantage.
- Strong expertise in HR systems (HRIS, SAP, Oracle) and HR analytics tools.
- Proven ability to optimize HR workflows, drive engagement, and manage workplace operations.
- Experience in the energy, manufacturing, or industrial sector is highly desirable.
- In-depth knowledge of Kenyan labour laws and HR compliance.
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Our client, a tier-3 banking institution is seeking a Head of Information Technology to lead its technology strategy and operations. This role is pivotal in driving digital transformation, enhancing system security, optimizing IT infrastructure, and ensuring compliance with industry regulations. The successful candidate will be a visionary leader with deep expertise in banking technology, IT risk management, and emerging digital trends.
DUTIES AND RESPONSIBILITIES:
IT Strategy & Leadership:
- Develop and execute a comprehensive IT strategy aligned with the bank's business objectives.
- Drive digital transformation initiatives to enhance customer experience and operational efficiency.
- Provide strategic direction and leadership for all IT functions, ensuring alignment with business goals.
IT Operations & Infrastructure Management:
- Oversee IT infrastructure, core banking operations, application support, and end-user services.
- Ensure high availability, scalability, and security of IT systems.
- Drive convergence of technologies and enhance monitoring systems and tools.
- Oversee cloud adoption, cybersecurity frameworks, and modern IT architectures.
Risk Management, Security & Compliance:
- Develop and implement cybersecurity policies and frameworks to mitigate IT risks.
- Ensure compliance with regulatory requirements, industry standards, and data protection laws.
- Monitor IT risks, including cyber threats, system vulnerabilities, and data breaches, and implement mitigation strategies.
IT Projects & Digital Transformation:
- Oversee the implementation of technology projects, including core banking system upgrades and cloud migration.
- Champion automation, data analytics, and emerging technologies such as AI and machine learning.
- Collaborate with business leaders to identify technology-driven solutions for operational efficiency and customer engagement.
Vendor & Stakeholder Management:
- Manage relationships with technology vendors, service providers, and regulatory bodies.
- Negotiate contracts and SLAs to ensure optimal service delivery.
- Represent IT in board-level discussions, industry forums, and regulatory engagements.
Team Leadership & Performance Management:
- Build and mentor a high-performing IT team, fostering a culture of innovation.
- Drive talent development, succession planning, and employee engagement.
- Oversee performance management to optimize IT productivity and service delivery.
KEY COMPETENCIES:
- Strategic Leadership & Visionary Thinking
- Digital Transformation & Innovation
- Cybersecurity & Risk Management
- IT Infrastructure & Cloud Technologies
- Project & Change Management
- Stakeholder & Vendor Management
- Regulatory Compliance & Governance
- People Leadership & Performance Optimization
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Master’s degree in IT, Business Administration, or a relevant field is an added advantage.
- 10+ years of experience in IT leadership, with at least 4 years in a senior leadership role within the banking or financial services sector.
- Proven expertise in core banking systems, cloud computing, cybersecurity, and digital banking technologies.
- Strong experience in leading large-scale IT projects, risk management, and regulatory compliance.
- Experience with AI, data analytics, and fin-tech integrations is a plus.
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