Current Opportunities at Baran Telecom Networks Kenya Limited

GENERAL DESCRIPTION:

• In your role as the Key Accounts Manager, you will be tasked with managing and nurturing relationships with our companys key accounts. You will play a crucial role in driving revenue, maintaining customer loyalty and contributing to the overall success and growth of our business. Your position requires a combination of strong interpersonal skills, strategic thinking, and a deep understanding of the products or services offered by the company.

RESPONSIBILITIES:

• Account Relationship Management: Cultivate enduring partnerships, expand partner portfolios, identifying new business opportunities and ensure ongoing client satisfaction across all sectors.
• Business Growth and Client Engagement Strategy: Implement strategic plans and contribute to creating scalable and sustainable business lines for overall business growth and enhanced client engagement.
• Market Research, Product Development, and Technology Integration: Conduct research to explore potential products and services, devise effective marketing strategies and collaborate with diverse stakeholders including end-users on defining product requirements and specifications.
• Trend Analysis, Prototyping, and Technical Engagement: Identify and analyze future trends,support prototype development and engage in technical discussions with customers.

Requirements
MINIMUM QUALIFICATIONS:

• BSc/BA in business administration, IT, engineering, marketing, sales, or relevant field
• Minimum of 3-5 years of relevant experience in key account management, IT, engineering, sales, or a related field.
• Any relevant training in account management, sales, or customer relationship management.

OTHER COMPETENCIES:

• Demonstrates impressive communication and interpersonal skills.
• Proficient in negotiation and problem-solving and adeptness in strategic thinking
• Displays a knack for building and maintaining strong client relationships, along with ability to adapt to evolving business environments and changing client needs.

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GENERAL DESCRIPTION:

• As our Social Media Manager, your role is crucial for boosting our brands visibility, managing social communication, and driving engagement across digital platforms. You will oversee our interactions on social media, and analyze metrics to understand customer interactions. Crafting and executing social media strategies, generating engaging content, and building authentic connections with our audience are key aspects of your responsibilities to enhance brand recognition, encourage interaction, and align with broader marketing goals.

RESPONSIBILITIES:

• Content Creation: Create engaging and shareable content for various social media platforms, including but not limited to our Website, Twitter, LinkedIn and Facebook
• Audience Engagement: Foster meaningful connections with our audience through active participation in conversations and responding to inquiries and issues raised on social media channels.
• Integrated Social Media Marketing; Strategy, Campaigns, and Advocacy: Develop and implement comprehensive social media strategies aligned with overall marketing goals, including planning and executing campaigns to promote products, and company initiatives, as well as collaborating with influencers and industry thought leaders for brand advocacy.
• Analytics and Reporting: Monitor and analyze social media performance and provide regular reports with insights and recommendations for improvement.

Requirements
MINIMUM QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s degree in marketing, communications, or a related field.
• Minimum of 2 years’ hands-on experience in social media management.
• Relevant training in social media marketing.

OTHER COMPETENCIES:

• Skilled in navigating and leveraging various social media platforms as well as familiarity with social media analytics.
• Excellent creative and writing abilities.
• Proficient in using graphic design tools to create compelling visual content.
• Dynamism and industry insight: Staying informed about industry trends, particularly in telecom and technology and showcasing dynamic adaptability to evolving technologies and trends.

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GENERAL DESCRIPTION:

• As the Technical Sales Executive, your role involves prospecting, pitching and selling technical products/solutions while implementing sales strategy for the company. This encompasses collaborating with customers to comprehend their technical requirements, crafting and delivering technical presentations, and finalizing deals. Additionally, your responsibilities include cultivating customer relationships, assessing and validating sales prospects, and successfully concluding deals involving EOIs, RFPs, RFIs, RFQs, and tenders. A comprehensive grasp of the companys products and services, along with a keen understanding of customer technical needs is essential.

RESPONSIBILITIES:

• Customer Engagement: Cultivate strong relationships with customers by comprehending their requirements and suggesting appropriate product offerings.
• Proposal Development and Product Demonstration: Create and present technical proposals, engaging presentations, and detailed product specifications to customers, illustrating how products or solutions align with their needs.
• Technical Consultancy: Offer technical guidance and assistance to customers both before and after sales. This involves translating complex technical information into understandable terms.

Sales Strategy Development, Reporting, and Forecasting:

• Collaborate with the sales team to formulate sales strategies leveraging the technical advantages of products to achieve sales targets.
• Prepare sales reports and forecasts, collecting, analyzing, and summarizing sales data and trends.
• Market Research: Stay abreast of the latest industry trends, competitor offerings, and customer requirements to effectively market the products.
• Deal/Bid Closure: Manage the closure of deals and bids, encompassing EOIs, RFPs, RFIs, RFQs, and tenders.

Requirements
MINIMUM QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s degree in business, marketing, IT, engineering, or a relevant technical field.
• Minimum of 3 years’ proven experience in technical sales, pre-sales, or a similar role.
• Relevant Professional Training

Other Competencies

• Product Knowledge: Possess in-depth expertise in technical products within the ICT, Telecom, and Engineering fields. In addition, sustain a profound understanding of product specifications, features, and advancements.
• Collaboration and Communication: Work closely with the sales team and internal stakeholders to boost sales and enhance customer satisfaction. Also, demonstrate the ability to articulate and clarify complex technical information in a manner accessible to non-technical individuals.
• Customer Engagement: Exhibit robust customer service, negotiation, and sales capabilities and demonstrate a readiness to travel for client meetings and industry events.