Current Vacancies at Eagle HR Consultants

Job Purpose

• The overall purpose of this job is to provide care of new-borns and infants, specifically those who require special medical attention such as patients who may have been born early, have deformities, struggle with breathing, need surgery, or suffer from other complications that require intensive medical care.

Overall Responsibility

• The jobholder has accountability for stocks.

Decision-making

• The jobholder’s decision-making authority is within provided hospital guidelines and is in consultation with supervisor.

Key duties and responsibilities

• Administer medications as prescribed by attending NICU and paediatric physician.
• Maintain and calibrate NICU/paediatric equipment for patient safety and support.
• Connect intravenous lines to administer medication and extract samples.
• Evaluate and oversee patients in the NICU/paediatric ward and report any changes in condition to supervisors.
• Communicate with parents/guardians the plan of care and scope of treatment.
• Consult with physicians and other nurses on plan of care, progress, and prognosis.
• Monitor the health of infants suffering from medical issues relating to birth, such as prematurity or congenital defects.
• Providing treatment and administering medication as proscribed by the NICU/paediatric physician.
• Documenting patient history.
• Running and maintaining the equipment in the NICU/paediatric ward.
• Educate new parents on the care of their new infant, for example, breastfeeding.
• Any other duties that may be assigned by the immediate supervisor from time.

Knowledge, experience and qualifications required

• Diploma in Kenya Registered Community Health Nursing or Bachelor’s degree in Nursing from a recognized institution.
• Specialization in Neonatal Nursing.
• Must be registered with the Nursing Council of Kenya with a valid practicing license.
• Minimum of 2 years’ experience working in a high-volume NICU
• Current PALS (Paediatric Advanced Life Support) certificate a plus
• NRP (Neonatal Resuscitation Program) certificate preferred.

Competencies

Technical & Behavioural competencies

• Excellent verbal and written communication skills.
• Solid interpersonal and organizational skills.
• Up-to-date knowledge of NICU equipment, such as a ventilator, incubator, and feeding pumps.
• Ability to lift and carry up to 50 lbs.
• Able to work in a fast-paced environment.
• A caring and compassionate attitude towards new parents and their infants.

Job Ref: EHC/027/2024

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Job Purpose

• The Executive Chef will be responsible for culinary excellence and leading the kitchen team by orchestrating menu development, ingredient procurement, and delivering top-tier quality dishes in line with the establishment’s standards and financial objectives.

Key duties and responsibilities

• Develop and review menus occasionally as will be dictated by the business demands.
• Ensure correct costing of menus and manages the food cost as required.
• Oversee and conduct departmental meeting
• Facilitate effective manpower planning.
• Control departmental budget.
• Maintain discipline in the department.
• Manages and follow up on all the maintenance issues.
• Ensure dishes are correctly garnished, of correct portion size and nicely presented through the Ass. Chef
• Conduct performance appraisals and identify staff training needs.
• Identify high performers in the department for reward and recognition.
• Oversee departmental training
• Ensure that set brand standards and standard operating procedures are followed.
• Providing Weekly Reports to Management
• Ensuring compliance with licenses
• Ensuring delivery of quality goods and services from suppliers and Vendors
• Inventory management: track stock levels of food, supplies, and equipment, forecast needs, and oversee purchasing and receiving of items – supervising duties of the procurement officer.
• Managing Finances; take ownership of budgets and cost control methods to minimize expenses; understand the monthly profit and loss.
• Address customer needs, comments, and complaints.
• Maintain high standards of quality control, hygiene, and health and safety.
• Evaluating employee performance, addressing problems, and planning for staff development needs.
• Oversee that the billing procedure after a service is handled correctly.

Knowledge and Technical Training:

• Minimum Diploma in Culinary Arts Studies.

Experience:

• At least five years as a Chef with two years in a Head Chef role.

Personality Traits:

• Calm, composed, and pleasant demeanor.
• Flexible and responsible approach to issues.

Management Skills:

• Competence in handling multiple tasks under pressure.
• Strong managerial and kitchen management skills.
• Solid grasp of cost management and revenue generation within the kitchen

Job Ref: EHC/026/2024

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Job Purpose

• The overall purpose of this job is to provide pharmaceutical support and care by processing prescriptions and dispensing medication to patients, adhering to established health care protocols.

Overall Responsibility

• Responsible for managing pharmacy drugs and stocks; no accountability for budgets or assets.

Decision-making

• The jobholder’s decision-making authority is within provided hospital guidelines and is in consultation with supervisor.

Key duties and responsibilities

• Assist in filling, processing, and dispensing medications to patients in safety standards and to ensure quality care for patients.
• Assist in maintaining the drug inventory through inventory control practices.
• Initiate procurement process for medications.
• Keep track and control measures for drugs – ensure there is a prescription accompanying all the drugs request.
• Participate in Continuous Medical Education (CME) to stay informed.
• Collaborate with the regulatory body (Pharmacy and Poison’s Board) – Pharmaco- vigilance for information on adverse effects/reactions to prescription drugs.
• Monthly reporting – sales, expenses, breakages, expiries.
• Ensure proper stock management, including management of expired drugs and supplies, reorder levels, obsolete items, stock movement, stock outs and returns.
• Any other responsibilities that may be assigned to the jobholder by the supervisor from time to time.

Knowledge, experience and qualifications required

• Diploma in Pharmaceutical Technology from a recognized institution.
• Registration with the Pharmacy and Poisons Board of Kenya and a valid practicing license.
• Membership in the Kenya Pharmaceutical Association is preferred.
• At least 2 years of relevant experience, preferably in a hospital setting.

Competencies

• Comprehensive knowledge of pharmacokinetics and pharmaceutics.
• Understanding of human anatomy and basic nutritional supplementation.
• Commitment to continuous learning and professional development.
• Effective time management and interpersonal skills.
• Proficiency in patient care and sound decision-making abilities.
• Analytical skills with a keen attention to detail.
• Strong communication and teamwork abilities.
• Accountability, integrity, and maintenance of confidentiality.

Working Conditions

• Environment: Conducive work environment.
• Hazards: Exposure to hazardous medications, including oncology drugs.

Job Ref: EHC/025/2024

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Job Purpose

• The Restaurant Supervisor is responsible for overseeing the operations of the restaurant, ensuring adherence to the highest standards and efficiency in service delivery.

Key duties and responsibilities

• Uphold all restaurant policies and standards for quality and safety.
• Conduct regular operational reviews to identify and solve issues, ensuring continuous improvement.
• Supervise and guide staff, delegating tasks to achieve restaurant goals.
• Train staff in safety, sanitation, and food hygiene, and ensure compliance.
• Monitor food preparation to maintain quality and presentation.
• Facilitate effective collaboration between front and back of house for smooth service.
• Assist with menu development based on guest feedback.
• Manage inventory of kitchenware and liaise with vendors for necessary supplies.
• Keep detailed financial records, tracking daily, weekly, and monthly revenue and expenses.
• Collaborate with external partners like Jumia, Glovo, and Uber Eats for delivery services.
• Coordinate daily tasks across service, housekeeping, production, and administration.
• Deliver and optimize customer satisfaction and service quality.
• Handle customer complaints with promptness and accuracy.
• Comply with health and safety regulations.
• Anticipate needs for supplies and manage vendor relationships.
• Manage costs and implement waste reduction strategies.
• Enhance the restaurant’s local reputation and broaden customer base.
• Maintain and improve the restaurant’s public image.
• Organize work shifts and oversee staff performance.
• Train staff in customer service and conduct performance reviews.
• Enforce protocols for sustained operation and future growth.
• Produce comprehensive financial and operational reports regularly.
• Undertake additional tasks as required.

Minimum Qualification Requirements

• Diploma in Hotel Management, preferably with a specialization in Food & Beverage Service.
• Over 2 years of experience in a busy hotel or restaurant environment.
• Proven expertise in restaurant operations and techniques.
• At least 1 year of experience in a leadership role.

Job Ref: EHC/025/2024

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Job Purpose

• The overall purpose of this job is to provide leadership and management oversight for the Engineering Department, ensuring the hospital’s plant and facilities are maintained in top working condition according to established quality and safety standards.

Overall Responsibility

• The jobholder is accountable for the plant and facilities budget, repair and maintenance of biomedical equipment and related stocks.

Decision-making

• The jobholder has final authority on key decisions related to plant and facilities engineering in consultation with the Head of Operations.

Key duties and responsibilities

• Develop creative and innovative strategies in engineering services in line with the Hospital’s overall strategy.
• Translate the strategic aims of the unit into achievable plans, with established priorities and make periodic adjustments as required.
• Keep abreast of local and global best practices in engineering service and make recommendations to the Head of Operations on how this impact the Hospital.
• Develop policies and procedures for maintenance services and provide guidance to management in the interpretation and implementation of these.
• Continuously review and update and enhance the Hospital’s maintenance services policy and procedures manual.
• Prepare a schedule for the implementation of construction and maintenance works and services for the Hospital.
• Review construction designs, specification and bill of quantities, estimation reports in line with requirements.
• Oversee the preparation of design, specification, bill of quantities and cost estimation for constructions, and maintenance/modification and expansion work.
• Oversee building constructions and maintenance or modifications and report on progress as per the Hospital’s policies, procedures and guidelines.
• Ensure that payment certificates are prepared as per the terms and condition of the contract.
• Ensure planning permission has duly been applied for from relevant government authorities.
• Ensure that construction and maintenance or modification of buildings is done in accordance with the design, specification and the terms and conditions of the contract.
• Make periodic visits to construction sites as deemed necessary.
• Follow up the proper implementation of construction and maintenance or modification activities and submit progress report timely.
• Ensure that proper records and documents are maintained for construction in progress and terminated contracts.
• Plan, lead and monitor the performance of outsourced consultants and/or contractors.
• Advise management in selection of appropriate locations/sites for construction of buildings.
• Oversee the preparation of tenders for construction works and participate in the tender process for evaluation and selection of contractors/consultants/suppliers for construction and/or modification.
• Oversee modification and new constructions to ensure that works are completed within budget and the expected standards.
• Ensure that design works and contract documents for new works are prepared in accordance with laws, regulations, and standards prevailing in the industry and the Hospital.
• In consultation with the Legal Department, ensure preparation of contract agreements for building construction, maintenance, modification and expansion works.
• Monitor service level agreements (SLA) and report periodically.
• Approve payments within the discretionary limits set by the Hospital.
• Prepare the maintenance budget and monitor its implementation upon approval.
• Identify, deploy and motivate the maintenance team including performance appraisal, identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s people agenda; and
• Perform any other responsibilities that may be assigned to the jobholder by the supervisor from time to time.

Knowledge, experience and qualifications required:

• Bachelor’s degree in Mechanical, Electrical Engineering or any other related field form a recognized institution.
• Must be registered with the Engineering Board of Kenya and hold a valid practicing license.
• Minimum of 7 years’ mechanical/electrical engineering experience with 5 years at management level.

Competencies

Technical & Behavioural competencies

• Demonstrate in depth knowledge in architectural and civil engineering areas.
• Good IT skills and a familiarity with industry-specific software and modelling programmes.
• Excellent numeracy skills.
• Property contract management skills.
• Project management skills.
• Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
• Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction, guidance, momentum and vision in order to achieve organizational objectives.
• Demonstrated business acumen -able to create strategy and actions that impact business success.
• Strong communication and presentation skills including ability to develop proposals, concept papers, position papers as well as write reports and prepare relevant publications.
• High level interpersonal and cross-cultural skills, including ability to build alliances and collaborative relationships with sensitivity to diversity.
• Strong expertise in strategic management project planning and budgeting, resource management, implementation as well as monitoring and evaluation
• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
• Strategic thinking and problem-solving skills.
• Ability to delegate duties and follow up on results.
• Analytical and creative thinking skills.
• Strong persuasion and negotiation skills.

Job Ref: EHC/024/2024

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Job Purpose

• The overall purpose of this job is to provide leadership and management oversight on the supply chain and distribution department and oversee efficient and cost-effective procurement of goods and services to ensure value for money and alignment to the hospital’s objectives.

Overall Responsibility

• The jobholder has accountability for stocks.

Decision-making

• The jobholder’s decision-making authority is within provided hospital guidelines and is in consultation with supervisor.

Key duties and responsibilities

• Ensure effective operation of the Procurement Department including the supervision of all supply chain staff.
• Ensure the timely procurement of quality goods and services and disposal of obsolete assets, unserviceable and surplus stores.
• Ensure proper inventory management including periodic stock take exercises.
• Undertake contract negotiations and review & manage all contracts within hospital guidelines in liaison with management.
• Develop, facilitate, implement, monitor and review the hospital procurement plan.
• Coordinate the internal monitoring and evaluation of supply chain functions to ensure compliance with procurement laws, regulations and practices.
• Perform secretarial roles to the Hospital Tender and Disposal Committee.
• Coordinate tender advertisement process, tender opening and evaluation.
• Update and maintain a suppliers list from which bidders for Request for Quotations (RFQs) and Invitation to Bids (ITBs) can be sourced.
• Review order requests in regard to the technical specification, selection & exclusion criteria, allocated budget & funding.
• Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
• Ensure that the goods and services are supplied in a timely manner, are of good quality and quantity and of the best price quality ratio.
• Ensure the accurate and safekeeping of all procurement documents, files and samples.
• Prevent unnecessary waste, including inefficiency, poor administration, and lack of oversight and coordination.
• Write and submit, daily, weekly and monthly reports for the department to the management.
• Prepare and forward departmental budget, work schedules/duty rosters and other departmental requirements.
• Conduct and chair departmental meetings, attend HODs meetings and other hospital meetings from time to time; and
• Any other responsibility assigned to the jobholder by the supervisor from time to time.

Knowledge, experience and qualifications required

• Bachelor’s degree in Supply Chain Management, Pharmacy, Commerce, Finance, Economics or any other related field from a recognized institution
• Full professional qualifications in Purchasing and Supplies Management.
• Must be a Professional Member of Kenya Institute of Supplies Management with a valid practising license.
• Minimum of 7 years’ experience in supply chain management and prior experience in healthcare sector.
• Must be a qualified Pharmacist and should provide advisory services for the Pharmacy.

Competencies

Technical & Behavioural competencies

• Thorough understanding of procurement laws and procedures.
• Skills in developing Service Level Agreements.
• Knowledge and experience in demand and supply system and best procurement practices.
• Project management skills.
• Ability to lead, influence and drive change initiatives in support of business strategies within the division.
• Ability to delegate duties and follow through on results.
• Strong leadership and skills
• Strong communication and presentation skills including ability to develop proposals.
• High-level interpersonal and cross-cultural skills, including ability to build alliances and collaborative relationships with sensitivity to diversity.
• Strategic thinking and problem-solving skills.
• Analytical and creative thinking skills.
• Strong persuasion and negotiation skills.
• Good understanding of the Pharmacy procurement processes and systems.

Job Ref: EHC/023/2024

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Job Purpose

• The overall purpose of this job is to manage credit through debt collection activities and negotiation of repayments plans with clients in line with the credit control policy and Hospital objectives.

Overall Responsibility

• The jobholder has no accountability for equipment stock or finances.

Decision-making

• Makes recommendations within existing guidelines to facilitate final decisions.

Key duties and responsibilities

• Develop and implement admission and discharge transfer procedures aligned with the credit control policy.
• Negotiate repayment plans with clients, manage debtor accounts, and monitor repayment patterns to initiate remedial actions for optimal debt settlement.
• Prepare and submit periodic cash flow budgets to the Credit Controller.
• Supervise daily credit control activities to ensure effective debt collection.
• Reconcile debtors’ balances and accounts, addressing any discrepancies.
• Respond to client inquiries about accounts and resolve disputes.
• Recommend policy or trading terms changes for certain customer accounts as necessary.
• Process patient discharge summaries, ensuring all billing information is captured and approved.
• Handle disputed bills and negotiate repayments to settle debts efficiently.
• Evaluate new credit requests and conduct client credit checks.
• Manage discharges by securing payment commitments when bills cannot be settled in full.
• Perform other duties as assigned by the supervisor.

Knowledge, experience and qualifications required

• Bachelor’s degree in Commerce, Economics, Finance or other business related fields from a recognized institution.
• Minimum of 3 years’ experience in credit management/credit control
• Must be a qualified accountant with relevant professional qualifications such as Certified Public Accountant (CPA-K) or ACCA.

Competencies

Technical & Behavioural competencies

• Excellent understanding of International Financial Reporting Standards (IFRS)
• Excellent grasp of Financial and Management Accounting; Taxation and relevant legislation.
• Knowledge of accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
• Preparation of Financial Statements.
• Knowledge of regulatory requirements and regulations related to the health care sector.
• Sound knowledge of macroeconomic and microeconomic environment.
• Working knowledge of financial information management systems
• Demonstrated ability to engage and influence senior level leaders regarding key business priorities, issues and initiatives.
• Communication skills including presentation and facilitation skills
• Analytical skills
• Integrity
• Problem solving skills;
• Ability to work under pressure
• Accountability

Job Ref: EHC/022/2024