Current Vacancies at World University Service of Canada

Purpose and Objective of the Digital Skills training

• The Digital Skills Training for Students is specifically designed for young refugees’ in Kenya’s refugee camps (Kakuma and Dadaab) under the complementary pathways program awaiting to join Canadian and US Higher Education Institutions. The training is aimed to equip students with essential basic and advanced digital skills necessary for their academic journey and to integrate information and communication technology (ICT) effectively into their learning.

Scope of work

The training will be delivered across a 3 month window starting January to March 2024 in both Kakuma and Dadaab camps concurrently.

• Conduct needs assessment: Assess the needs of the candidates and identify their entry levels for each cohort
• Curriculum development: Design a detailed basic and advanced digital skills fundamentals
• Content creating: Develop training materials and relevant learning materials
• Alignment with objectives: Ensure that the curriculum aligns with the main objectives
• Develop assessment tools: Ensure that the students are assessed at different levels of learning
• Develop evaluation tools to evaluate the effectiveness of the curriculum
• Review and revise the curriculum based on the recommendations from the stakeholders

Expected deliverables

The selected Consultant will have overall responsibility of working in collaboration with WUSC staff to ensure the above mentioned consultancy objectives are achieved and the quality of all deliverables.

The consultant is expected to deliver the following:

• Comprehensive tailor made digital literacy curriculum for 3 months
• Secure, conducive and convenient training venue for the students
• Enough learning resources
• Evaluation and assessment tools for assessing the curriculum and content effectiveness
• Conduct assessment and evaluation
• Participate in meetings

Training delivery/Location:

• The expected duration of delivery is 3 months with a minimum of 4 contact hours per week.
• The students are based in 3-4 different locations within both Kakuma and Dadaab Refugee Camp

Qualifications of Consultant(s)

• Demonstrated knowledge and expertise in computer/digital fundamentals
• Demonstrated ability to provide services in different areas in the camps (Kakuma and Dadaab)
• Demonstrated ability to provide tailor made curriculum to the candidates
• Ability to produce high quality work under tight and fluid timeframes.
• Demonstrated understanding of refugee context
• Ability to deliver with minimum supervision

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Purpose of the Consultancy

• This consultancy will contribute training expertise and capacity to enable the HIRES program to develop and deliver industry-informed short-term, quality training that will prepare HIRES participants to enter the workplace with foundational knowledge and skills for their new work placements/jobs.

Purpose and Objective of the HIRES Industry and Soft-skills Training

The objective of the training that will be developed and delivered will be to:

• Identify the skills and knowledge necessary to build confidence of HIRES participants to take on their new roles, and safely perform their duties in a new working context
• Expose HIRES participants to Canadian workplace norms, professional expectations, and industry culture and terminology relevant to their transition to anticipated new jobs
• Support HIRES participants to develop / bring to the forefront the soft skills that will enable them to thrive in their first job in Canada

Key Activities and Deliverables

The selected Consultant will have overall responsibility of working in collaboration with WUSC staff to ensure the above mentioned consultancy objectives are achieved and the quality of all deliverables.

The key activities and deliverables expected from the Consultant(s) for this assignment are as follows:

• Participate in a planning meeting: to clarify expectations of the mandate and provide contextual information necessary to produce and advice on the training material.
• Develop process: to collaboratively work with WUSC as project leads, to develop and deliver training. In addition, explore the potential process to incorporate a volunteer Canadian trainer in the design and delivery of the training program.
• Identify and secure training venue: Kakuma or Nairobi are the intended training locations. though WUSC is open to proposals in either location, or across both.
• Review, collaborate, and refine training material: review existing training material of both parties (WUSC and consultant) and ideas of WUSC staff or other experts, as a starting point to build on.
• Training products
• Develop training approach that is responsive to the industry context, that can be delivered over 2 consecutive weeks in Feb 2024
• Incorporate hands-on learning in a range of industry roles
• Develop training approach that emphasize soft-skills needed to be successful in industry roles (i.e. navigating difficult conversations, communication with managers, problem-solving with guests and colleagues, teamwork, and flexibility)
• Training delivery: deliver 10 full day in-person training over 2 consecutive weeks to between 12 and 17 HIRES participants in February 2024 in Kakuma or Nairobi. The consultant is free to draw up a schedule of service delivery. .

Time Frame

• The contract is expected to commence from January 8th 2023 ; onboarding and training development to take place over the next 3 weeks and the training delivery to take place over 2 consecutive weeks, in early February.

Qualifications of Consultant(s)

• Minimum of 5 years experience in the design and delivery of professional training, including hospitality specific skills training.
• Ability to work effectively with a Canadian industry volunteer and understand the training needs of the tourism and hospitality sector in British Columbia, Canada.
• Knowledge and experience with refugee youth population in Kenya is an asset, as is knowledge and expertise in diversity and inclusion concepts and training approaches
• Knowledge of the barriers and challenges facing newcomers in a Canadian employment context, is an asset, and/or understanding of Canadian workplace culture.
• Ability to produce high quality work under tight and fluid timeframes.

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The Role

• Under the supervision of the Nairobi-based Project Director, the Refugee Led Organization (RLO) Engagement Lead will play a pivotal role in advancing the missions of WUSC and the Mastercard Foundation in enhancing access to educational and economic opportunities for RDP leaders across Africa. A significant part of this work involves identifying, connecting and strengthening our work with refugee-led initiatives and voices to amplify our collective impact.
• This is an exciting new position that requires a dedicated, innovative and experiencedindividual and will involve establishing and nurturing relationships and innovative partnerships and initiatives with RLOs, youth community leaders and other key stakeholders to enhance collaboration, support, and resource-sharing. This is a new position for the DREEM project to support RLOs and refugee youth leaders in a variety of areas including: organizational development, storytelling and communications, program development and fundraising, and network building, amongst others.

Responsibilities:

• Works collaboratively with DREEM team members to ensure that the voice of RDP youth are effectively and meaningfully represented across all of our programming;
• Works closely with the DREEM Higher Education Inclusion and Economic Inclusion leads to ensure strong RLO engagement within those portfolios;
• Serves as the primary project liaison to the DREEM Youth Advisory Committee, ensuring regular communication, identifying higher education and economic opportunities, organizing virtual and in-person convenings, continuing professional development opportunities, identifying new members, and ensuring there is an active and responsive feedback mechanism for any issues or concerns that may arise;
• Identifies opportunities for RLO strengthening and network building within and across countries;
• Oversees the Youth Advisory Committee Community Fund, to support members with financial and technical resources to implement self-identified initiatives within their communities or organizations;
• Supports WUSC and the Foundation to identify and assess the landscape and characteristics of RLOs (or similar entities) in countries of expansion;
• Oversees the project’s support of an annual refugee-led leadership conference, driven by the project’s advisory committee;
• Identifies opportunities for the active engagement of displaced youth in international and regional convenings;
• Identifies promising practices and ways to share learnings across project partners and stakeholders;
• In partnership with the DREEM Senior MERL Officer, local communications experts and WUSC Ottawa Communications staff, supports activities to document and highlight refugee leadership programming in the project. This includes documenting learnings, success stories, multimedia content and other relevant information;
• Other duties as appropriate.

Qualifications

• The ideal applicant will combine technical expertise in one or more of DREEM’s sectors (higher education, durable solutions for refugees, vocational and technical training, support to entrepreneurs and businesses), a familiarity with the East African refugee context, an ability to get things done, and strong organization, coordination, and communication skills.

Specific competencies:

• At minimum, a Bachelor’s degree in a related field (International Development, Public Policy, International Relations, Refugee Studies);
• Five to seven years of relevant working experience;
• Experience working on displacement issues in Africa; lived experience is a plus;
• Demonstrated experience working in partnership with individual community-based organizations and networks of CBOs is a must; experience with RLOs is strongly desired;
• Experience in partnership management, human-centered design, community development and/or capacity building is strongly desired;
• Complete fluency in English is essential, with the ability to write articulately and cogently, and to edit at a similarly high level;
• Fluency (or professional competencies) in French is desirable;
• Strong planning, organization and problem-solving skills with ability to work hands-on, independently, and within team in a fast-paced work environment;
• Excellent interpersonal and facilitation skills;
• Demonstrated commitment to gender equality and social inclusion principles; proven knowledge of and commitment to the concept of gender equality and intersectionality within programming;
• Commitment to WUSC’s mission of building a better world for all young people, particularly displaced and refugee youth;

Other requirements

• The headquarters of the DREEM project is located in Nairobi, Kenya; the lead is expected to be based on the African continent, and must already possess the relevant work authorizations in the country they are/will be residing in.
• The role requires regular travel across the African continent and occasional travel to other countries for conferences, workshops and meetings;
• Ability to work a flexible schedule.

Closing date

15 Dec 2023