Vacancies at GiveDirectly

The Director of Safeguarding will lead the Safeguarding Team and ensure that GiveDirectly has the systems, policies and processes in place to proactively manage safeguarding risk and deliver cash safely to recipients. S/he is responsible for setting GiveDirectly’s vision for excellence in safeguarding and leading the team to successful delivery, managing a global team as well as providing robust oversight and support to country Safeguarding Managers. S/he will champion safeguarding across the organisation, advising senior leadership and coordinating with both internal and external stakeholders to ensure that safeguarding is prioritised and mainstreamed throughout all aspects of GiveDirectly. 

Reports to: VP Risk, Internal Audit, Safeguarding and Compliance (RISC) 

Level: Director

Travel Requirement: 25% for supervisory visits, team events, etc. 

What you’ll do:

Safeguarding Team Leadership

• Be the custodian of “Recipients First” value at GiveDirectly by ensuring that safeguarding is fully mainstreamed across all pillars in the organization. The Director of Safeguarding is ultimately accountable for actively preventing harm for recipients, communities, staff, and partners.
• Responsible for creating a strategic vision for the team and a clear roadmap on how this vision will be achieved. This includes coordination with senior leadership, country leadership, and other stakeholders to identify needs and propose solutions for how the Safeguarding team can add value to country programs, support the organisation’s growth, and ensure strong compliance with donors, governments, and local laws. 
• Lead coordination and project management to implement the strategic vision. 
• Own strategic planning, goal setting and budgeting for the Safeguarding team. 
• Serve as a staff focal point for safeguarding concerns, being an independent resource for staff to disclose or discuss safeguarding concerns outside of management lines or People Division. 
• Represent GiveDirectly in external safeguarding forums for sector compliance, best practice learning and partnership building  

Safeguarding Strategy, Standards and Policy

• Establish and mainstream a strong organisational culture of safeguarding, including the prevention of SEAH, through the development of appropriate policies, procedures, training and communications. 
• Oversee strong knowledge management and internal communications in order to make Safeguarding standards and guidance accessible throughout the organisation.  
• Ensure safeguarding standards are mainstreamed in documents, project designs, processes, and procedures. Sign off on Project Stories from a safeguarding perspective.
• Develop and oversee implementation of safeguarding metrics to be used by stakeholders across the organisation. Collect regular data from country offices on progress against specific safeguarding indicators, and disseminate reports of these indicators to stakeholders with the aim of informing program improvements and protection strengthening.
• Own all safeguarding audit undertakings with internal and external partners/stakeholders.

Safeguarding Mainstreaming within Program Operations

• Accountable for developing, disseminating and upholding GiveDirectly’s safeguarding standards and best practice; represent safeguarding in cross-functional/leadership discussions. 
• Champion safe programming design and implementation across the organisation, including advising country teams on proposals and delivery.  
• Ensure Safeguarding Team provides high-quality support to the programs team to ensure safeguarding policies and practices are well coordinated across GiveDirectly programs, and to mitigate safeguarding related risks in program design and delivery.
• Conduct spot checks, country oversight visits and other audits as needed to assess GiveDirectly’s adherence to safeguarding standards. 

Risk and Incident Reporting and Case Management 

• Develop and monitor safeguarding reporting mechanisms to ensure that all recipients and staff have an accessible reporting system. Audit and monitor these to ensure proper management. 
• Receive and follow up on incident reports received via the Whistleblowing email inbox and Ethico independent reporting platform. 
• Support country operations team in delivering survivor-centred responses for both staff and recipients who experience safeguarding violations.
• Work with the Risk Committee, Legal, or People Division where necessary to advise on case resolution.

What you’ll bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
• Language Requirement: English. 
• Language Preferences: French or Portuguese would be a plus
• 7+ years of relevant experience - e.g. in non-profit country management, safeguarding organizational leadership  - with a track record of demonstrated excellence and increasing responsibility 
• Relevant technical expertise e.g. safeguarding investigations, program design, gender or protection 
• Exceptional communications skills: written and verbal, including with senior audiences 
• Strong organizational and project management skills, with demonstrated ability to deliver results and manage a complex portfolio. 
• Demonstrated ability to lead and set strategic vision: enthusiasm for fast-paced, innovative environments with a focus on robust management and performance 
• Problem solver: you look at problems with an analytical and iterative mindset, with a strong framework for prioritization. You have strong stakeholder management skills and ability to work across teams. 
• Alignment with GiveDirectly Values, including the ambition to pursue industry-changing success 
• Active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.

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Responsibilities:

• Maintain our Wordpress infrastructure to ensure it is always secure and available
• Plan, review and schedule updates to the core site, plugins and other dependencies.
• Manage our hosting (we currently use wpengine, but are open to other solutions if you want and there is an in-house software engineering team if you need more support).
• Improve www.givedirectly.org to raise more $. This means working closely with our in-house designer, website manager and other staff to:
• Implement new wordpress components so other GD people can develop and update pages and blog posts independently.
• Implement style and theme changes across the site, including menus and footers etc.
• Completely implement and A/B test changes to our most important pages.
• Clean up www.givedirectly.org to make future changes cheaper
• Work with our website manager to identify pages that are no longer needed
• Work with the designer to try and clean up our legacy styles and themes
• Clean up or out old plugins and old code and old approaches.

Qualifications: 

• You care about our mission, to end extreme poverty.
• You agree with our values. 

You have:

• emotional intelligence and can foster inclusivity - our team is drawn from many countries and cultures, lives in many countries and cultures, raises money from many countries and cultures and gives out money to many countries and cultures. We do not discriminate.
• a can-do, problem solving attitude. We are not a big established organisation with slick and smooth systems. We need you to be willing to work with what is there and do your best.
• the ability to plan and organise your own multi-month projects - you can estimate what will be possible by when.
• the ability to follow-through on plan - you don’t forget, even when the next step can’t be taken for months.
• an ability to reason about messy systems - our systems and approaches are not neat and tidy, a change at one point might have unexpected consequences elsewhere. We need you to have the sort of mind that is ok with and can manage the complexity..

You know:

• How to manage a Wordpress site.
• How to create and update Wordpress themes.
• How to create and update Wordpress blocks.
• How to keep Wordpress secure.
• How to look under the hood at the Wordpress database when you need. 
• How to debug layout problems across browsers.
• How to hand-craft CSS, HTML basic javascript, where needed.
• How to work within and clean-up messy legacy wordpress sites.
• How to make changes to a wordpress without creating downtime.

You have experience 

• working in a team with one or more designers and website managers.
• managing your own time and work without immediate supervision or deadlines.
• proactively keeping everyone who needs to know informed about what is happening, what will happen, and what needs to be done when and by whom.

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Accounting 

• Manage all aspects of accounting; billing, financial statements, general ledger, cost accounting, payroll, accounts payable, accounts receivable, tax compliance, inventory accounting, cost accounting, revenue recognition, and various special analyses
• Oversee all accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements.
• Design and manage efficient and effective organizational accounting processes
• Manage the accounting team to a timely monthly close 
• Ensure accurate and complete coding of transactions, so that budget-to-actuals can be viewed at the program/campaign level, functional level, and any other view needed by internal or external stakeholders 

Auditing and reporting 

• Coordinate all audit activity globally, including personal responsibility of the global audit in the US and providing oversight and coordination of country audits 
• Prepare the annual financial statements; designing accounting processes that make this preparation efficient and seamless 
• Execute and provide oversight on tax filings, including preparation of the organization-wide 990 and providing oversight on country-specific tax filings prepared by the team in various African countries and/or US states 
• Present regular financial reports to GiveDirectly’s senior leadership team in an accurate and timely manner following each monthly close, clearly communicating trends of concern or interest 

Controls 

• Establish an effective system of financial controls organization-wide to protect organizational resources while still enabling dynamic operations, and enforce compliance with this system 
• Design and own finance policies organization-wide 

Team management 

• Leverage the strengths of the current finance team members, and identify development areas
• Clarify roles and responsibilities to create an effective division of labor to maximize these strengths, and create efficient ways of working
• Provide hands-on mentorship, training, and professional development to the team where needed 
• Set up effective processes for collaboration and communication within the team, and between the team and their stakeholders 

Requirements:

• Experience serving as a controller at at least two organizations of a similar size previously (our revenue is at $150m/year; total team size is 800-900 FTE)
• Expertise in US Federal Uniform Guidance related to our grants from USAID
• Strong people management skills and an ability to be hands-on with the whole finance team, whether directly managed by you or not (7 accounting staff, 6 finance business partners, 7 treasury & payments)
• International experience and cultural competency working with our largely Africa-based finance team as well as US-based stakeholders (e.g., CEO)
• Familiarity with both IFRS and US GAAP - including an understanding of the differences and errors which may occur when knowledgeable about one system but working in the other 
• Strong in process improvements and designing efficient accounting processes
• Tech savvy and knowledgeable about how to get the most out of accounting systems - ideally familiar with Sage Intacct in particular  
• Exceptional alignment with GiveDirectly Values 
• Active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the communities that we serve.