Jobs at Accor

Job Description

• Responsible for preventive and day-to-day maintenance.
• Assists with departmental budget estimates and costs of specific repair projects.
• Providing support to the team members by providing on the job training.
• Perform schedule planned preventive maintenance to minimize unplanned downtime of equipment.
• Inspect sites regularly to identify problems and necessary maintenance.
• Inspect and maintain building systems (heating, ventilation etc.)
• Responsible for ordering spare parts for machine and tools
• Drawing up documentation of performance and repairs.
• Managing the repairs performed by external contractors.
• Ensure all tasks are completed within the agreed timescales, managing the workload accordingly.
• Comply with all health and safety regulations and practices on site.
• Proven records of managing conflicting priorities and prioritize business needs.
• Building and maintaining positive working relationships, both internally and externally.
• Overall, to undertake all reasonable requests in line with this role and the wider business requirements.
• Conduct safety inspections as scheduled.
• Ensure all paperwork is up to date on each ready for audits.

Qualifications

• 4-5 years experience as Maintenance Supervisor or similar role.
• Knowledge of Health & Safety practices and regulations.
• Experience with electrical, AC and plumbing is preferred.
• Strong knowledge of building trades, cleaning procedures and maintenance.
• Effective budgeting and performance management.
• Fantastic organizational and leadership skills.
• Exceptional attention to detail and data driven with the ability to influence different departments to suggest, implement and track solutions.
• Build strong relationships with the team and other departments in the unit.
• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods.
• You can apply your knowledge and skills to quickly solve problems when presented with an urgent issue.
• Strong numerical reasoning ability.
• Organize your time effectively and prioritize tasks based on their level of urgency.

Additional Information

• Should be eligible to live and work in Kenya.

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Job Description

• Manage day-to-day operations of the restaurant
• Handle complaints and make effective service recovery
• Ensure standards are being followed in accordance with F&B policies and procedures
• Ensure all employees have full product knowledge
• Regularly inspect food & beverage quality
• Follow established and proper Accounting procedures
• Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
• Conduct roll plays and ensure employees adhere to grooming standard
• Liaise with stewarding on inventory and breakage control
• Maintain daily log book maintaining clear and concise information on the operations.
• Establish guest database with preference records of regular guests
• Schedule employees to maintain Hotel’s service standards within budgeted labour costs
• Assign responsibilities to subordinates and conduct regular performance checks
• Implement weekly cleaning schedules for operating equipment
• Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs

Qualifications

• Minimum 2 years of experience in a busy Outlet in a 5* Hotel
• Diploma in Food & Beverage or related field
• Service focused personality is essential, with an eye for detail
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• A motivator & self-starter
• Well-presented and professionally groomed at all times