Fresh Jobs at CDL Human Resource

Role Summary

• We are seeking a hands-on and analytical Cost Controller to strengthen food, beverage, wine and spirits cost control, inventory accuracy and profitability across hospitality operations.
• The role will monitor actual costs against standards, reconcile sales and stock consumption, investigate losses and recommend practical improvements. The successful candidate will work closely with Finance, Operations, Kitchen, Restaurant, Bar, Stores and Purchasing teams to maintain accurate costing records and strengthen internal controls.

Key Responsibilities

• Monitor food, beverage, wine and spirits costs against standard costs and budgets, and analyse cost-of-sales, gross profit and contribution margin variances.
• Maintain recipe and beverage costing, standard yields, portion sizes and pour measures, updating costs when purchase prices, recipes or serving sizes change.
• Reconcile POS sales and expected recipe consumption against actual inventory usage and ERP records, investigating missing postings, incorrect units of measure and unexplained variances.
• Review receipts, stock issues, outlet transfers, returns and stock adjustments to ensure accurate recording and appropriate approvals.
• Coordinate periodic and surprise stock counts, reconcile physical stock against system balances and follow up on approved corrective actions.
• Monitor stock ageing, slow-moving products and expiry risks, and investigate wastage, spoilage, breakages, shrinkage and over-pouring.
• Ensure staff consumption, complimentary items, promotions and other non-sale stock issues are properly authorised and recorded.
• Review purchasing and receiving controls, including purchase-price variances and quantity and price checks against approved orders and supporting documentation.
• Maintain accurate item costs, recipes, units of measure and stock information within ERP and POS systems, ensuring controlled changes and appropriate audit trails.
• Prepare timely cost, stock, yield, wastage and outlet profitability reports, identify root causes of variances, recommend corrective actions and track resolution.
• Support budgeting, forecasting, menu pricing and cost optimisation initiatives, and assess the effectiveness of implemented improvements.

Control Accountability

• The Cost Controller is responsible for independent monitoring, reconciliation and reporting of cost and inventory controls.
• Operational teams remain responsible for stock custody, accurate transaction recording and implementation of corrective actions. Stock adjustments and write-offs must follow the approved authorisation process, with significant or unresolved discrepancies escalated to the Financial Controller.

Qualifications and Experience

• Bachelor’s degree in Accounting, Finance, Hospitality Management or a related field.
• CPA, ACCA, CMA or CIMA qualification, or progress towards certification, is an added advantage.
• Three to five years of cost-control experience within hospitality, restaurants, food and beverage operations or another inventory-intensive environment.
• Practical experience in recipe costing, yield analysis, portion and pour controls, stock reconciliation and loss investigations.
• Experience using ERP, POS and inventory management systems. Familiarity with Zoho Books, Zoho Inventory and Loyverse POS is an added advantage.
• Strong Excel skills, including reconciliations, pivot tables, lookup functions and analysis of sales and inventory data.
• Experience working across multiple outlets is an added advantage.

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Job Profile

• The Regional Sales Manager – Small Scale Business will provide strategic and operational leadership in driving sales growth, market penetration, profitability and sustainable business development across our client Crop Protection, Crop Nutrition and Seeds portfolio targeting small-scale farmers.
• The role holder will be responsible for developing and executing regional sales strategies, expanding distribution networks, strengthening relationships with agro-dealers, distributors, farmer groups, cooperatives and other agricultural stakeholders, while ensuring effective management and performance of the regional sales team.
• The position will play a critical role in translating the company's commercial objectives into actionable regional business plans, identifying emerging market opportunities, strengthening product adoption and driving demand for our client agricultural solutions.
• The successful candidate will be expected to build a strong market presence, develop new business opportunities, improve customer retention, enhance sales productivity and deliver sustainable revenue and profitability growth while maintaining high standards of customer service, technical product stewardship and business ethics.

JOB SPECIFICATIONS AND REQUIREMENTS

Key Responsibilities and Accountabilities

Regional Sales Strategy and Business Growth

• Develop and implement regional sales strategies aligned with our client's commercial objectives.
• Translate annual sales targets into monthly, quarterly and territory-specific targets.
• Drive revenue growth and market share across Crop Protection, Crop Nutrition and Seeds.
• Identify new business opportunities, emerging agricultural markets and underserved customer segments.
• Expand market penetration through agro-dealers, distributors, cooperatives and farmer groups.
• Monitor regional performance and implement corrective measures to achieve revenue, volume and profitability targets.

Sales Team Leadership and Performance Management

• Lead, supervise, coach and motivate the regional sales team.
• Set individual targets, KPIs and performance expectations.
• Conduct regular performance reviews and joint field visits.
• Identify skills gaps and coordinate relevant training and development.
• Promote accountability, teamwork and a results-driven sales culture.
• Ensure effective deployment and productivity of the sales team.

​​​​​​​Distribution Network and Agro-Dealer Development

• Develop and expand the regional distribution network.
• Identify, recruit and onboard agro-dealers, distributors and strategic partners.
• Strengthen existing channel relationships to improve product availability and sales.
• Monitor distributor performance, stock levels and sales targets.
• Address channel conflicts and monitor competitor distribution activities.

​​​​​​​Product Portfolio Management

• Drive sales and market penetration across Crop Protection, Crop Nutrition and Seeds.
• Develop product strategies based on farming systems, crop seasons and customer needs.
• Work with Product Development and Marketing Teams on product positioning and launches.
• Ensure the sales team has adequate product knowledge.
• Monitor product performance, customer feedback, stock movement and market demand.

​​​​​​​Farmer Engagement and Market Development

• Develop farmer engagement initiatives to increase product awareness and adoption.
• Build relationships with farmers, cooperatives and agricultural associations.
• Coordinate field days, demonstration plots, product trials and farmer training.
• Identify high-potential farming communities and new market opportunities.
• Work with technical teams to promote appropriate agricultural solutions.
• Drive customer loyalty, repeat purchases and measurable sales conversions.

Sales Forecasting, Budgeting and Business Planning

• Prepare regional sales budgets, forecasts and business development plans.
• Analyse historical sales, seasonal demand and market trends.
• Coordinate with Supply Chain and Warehouse Teams to ensure product availability.
• Monitor sales expenditure and budget performance.
• Identify sales gaps and implement corrective action plans.
• Provide management with regular forecasts and performance reports.

Credit Management and Collections

• Ensure compliance with approved credit policies and payment terms.
• Monitor customer accounts and ensure timely collection of receivables.
• Work with Finance and Credit Control Teams to manage overdue accounts.
• Monitor customer creditworthiness and recommend appropriate credit limits.
• Prevent unauthorized credit extensions and discounts.
• Ensure sales activities meet approved pricing and gross margin requirements.

Market Intelligence and Competitive Analysis

• Monitor agricultural market trends and competitor activities.
• Gather intelligence on competitor products, pricing and distribution strategies.
• Identify changing farmer needs, cropping patterns and emerging opportunities.
• Recommend appropriate pricing, promotional and market expansion strategies.
• Prepare regular market intelligence reports for management.
• Identify and report counterfeit or substandard agricultural products.

Sales Operations and Reporting

• Ensure accurate and timely reporting of regional sales performance.
• Maintain sales dashboards covering revenue, volumes, margins, collections and market coverage.
• Ensure consistent use of approved CRM and sales management systems.
• Monitor customer acquisition, retention and sales pipelines.
• Conduct regular regional sales meetings and track agreed action plans.
• Ensure compliance with sales procedures and internal controls.

Customer Relationship Management

• Build and maintain strong relationships with key customers, distributors and agro-dealers.
• Ensure timely resolution of customer complaints and enquiries.
• Monitor customer satisfaction and improve service delivery.
• Support customer retention and reduce account attrition.
• Coordinate with relevant departments to address customer service and technical support needs.

Compliance and Risk Management

• Ensure regional sales activities comply with applicable laws, regulations and company policies.
• Ensure responsible marketing and distribution of agricultural inputs in line with regulatory requirements.
• Promote safe and responsible use of crop protection products.
• Ensure accurate product information and avoid misleading product claims.
• Identify and escalate product quality, safety and compliance concerns.
• Maintain ethical business practices across customer and distributor relationships.

​​​​​​​Cross-Functional Collaboration

• Work closely with Commercial, Marketing, Product Management, Technical, Finance, Credit Control and Supply Chain Teams.
• Coordinate regional promotions, product launches and farmer engagement activities.
• Collaborate with technical teams to strengthen product knowledge and farmer confidence.
• Ensure timely product replenishment and availability.
• Provide management with feedback on operational challenges, resource requirements and business growth opportunities.

​​​​​​​Academic Qualifications

• Bachelor's degree in: Agribusiness Management, Business Administration; or Sales and Marketing or a related discipline.
• A postgraduate qualification in Business Administration, Strategic Management, Marketing or Agribusiness will be an added advantage.
• Professional training or certification in sales management, leadership, business development or customer relationship management will be an added advantage.

​​​​​​​Professional Experience

• Minimum of 7–10 years of relevant working experience in agricultural inputs, agribusiness, crop protection, crop nutrition, seeds or related FMCG/agricultural commercial environments.
• At least 3–5 years in a management position with direct responsibility for leading a regional or territory-based sales team.
• Demonstrated experience in managing regional sales targets, budgets, forecasting and commercial performance.
• Proven track record in developing and managing agro-dealer, distributor and other agricultural distribution networks.
• Practical experience in selling crop protection products, fertilizers, crop nutrition solutions and seeds.
• Demonstrated ability to penetrate rural and emerging agricultural markets, particularly within the small-scale farmer segment.
• Experience in farmer engagement, field demonstrations, product promotion and agricultural market development.
• Proven experience in customer relationship management, commercial negotiations and credit collection.
• Experience in analysing sales data, interpreting market trends and preparing management reports.
• Exposure to ERP, CRM and digital sales management systems will be an added advantage.

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Key Responsibilities

Seed Portfolio & Product Development

• Identify market opportunities, customer needs and gaps in the seed market to develop competitive product solutions.
• Lead seed variety evaluation, field trials and performance assessments against competitor varieties.
• Coordinate multi-location trials and prepare technical reports to guide product selection and commercialization.
• Manage the seed portfolio, product positioning and product mix to maximize market potential and profitability.

Market Development & Commercial Growth

• Develop and implement strategies to expand the company's seed market presence across different regions.
• Identify new business opportunities, develop prospective customer accounts and strengthen existing customer relationships.
• Drive product launches, market penetration, promotional campaigns and other go-to-market initiatives.
• Develop and execute sales strategies, forecasts and annual revenue plans to achieve business targets.

Market Intelligence & Competitive Analysis

• Monitor market trends, customer preferences, competitor products, pricing and marketing activities.
• Gather and analyse customer feedback, field performance data and market intelligence to support business decisions.
• Provide management and suppliers with insights and recommendations on product performance and portfolio development.

​​​​​​​Sales Team Development & Stakeholder Management

• Provide technical and commercial training to the sales team, customers and other relevant stakeholders on seed varieties and product applications.
• Build and maintain strong relationships with customers, suppliers and strategic market partners.
• Represent the company at agricultural exhibitions, trade fairs, field days, product seminars and other market-facing events.

​​​​​​​Budgeting & Performance Management

• Develop and manage annual sales revenue budgets, product forecasts and new product projections.
• Monitor category performance against agreed sales, profitability and market development targets.
• Lead departmental staff performance management, coaching and mentoring to ensure achievement of agreed KPIs.

Qualifications & Experience

• Bachelor's degree in Agriculture, Horticulture or a related agricultural field.
• Minimum of 5–7 years' relevant experience in the seed industry covering product development, seed trials, market development, category management and commercial sales.
• Demonstrated understanding of seed varieties, crop production systems, product evaluation and market dynamics.
• Proven experience in developing and executing sales and marketing strategies and achieving commercial targets.