Fresh Jobs at Emerge Egress Consulting

Role Objective

• A well-established law firm based in Nairobi, spanning over 3 decades seeks to hire a customer centric individual for a legal secretary position.  It deals with various legal services but not limited to Real Estate, Banking, Conveyancing, Commercial and Litigation.

Core Duties and Responsibilities 

• Supervisory In charge of junior staff- delegating tasks etc 
• Preparation of bids, tenders, proposals, presentations in order to ensure that the business development initiatives turnaround time is well achieved.
• Attending to all correspondence on mail, calls and other channels.
• In charge of administration and secretarial duties.
• Preparation of various administrative and operational reports.
• In charge of ensuring that various office utility bills and timely payments and follow up.
• Preparation of meetings, office events and industry relevant activities.
• Act as the key liaison contact for the office between the various stakeholders such as government authorities, suppliers, clients, staff etc
• Organizing and diarizing the Director’s calendar, diaries, scheduling appointments, and coordinating meetings in a pro-active and efficient manner. 
• Preparing briefs, minutes and reports for the meetings.
• Running personal errands for the Partner as required.
• Representing the Partner and management in various meetings.
• Key liaison contact between the firm and the stakeholders.
• Any other duties as allocated.

Job Specifications and Qualifications

• Certificate or Diploma in Business Administration and or related field.
• At least 5 years’ experience.

Key Competencies 

• Excellent organizational skills
• High Integrity
• Confidentiality
• Realiability
• Excellent Customer Care skills

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Role Objective

• Our client, a hotel is seeking for a housekeeper manager which is a key leadership role responsible for the overall cleanliness, maintenance, and presentation of the hotel\'s rooms and public areas. Their key is role is to ensure the highest standards of hygiene and guest satisfaction are achieved.

Core Duties and Responsibilities

• Assist to hire, train, and supervise all housekeeping staff, including room attendants, supervisors, and laundry personnel. 
• Creating schedules, assigning tasks, and conducting performance evaluations.
• Conducting regular inspections of guest rooms and public spaces to ensure they meet the hotel\'s stringent cleanliness and safety standards. 
• To oversee the housekeeping budget, managing expenses and controlling costs. 
• To be involved in monitoring inventory, ordering supplies, and maintaining equipment to ensure that the department has everything it needs to operate efficiently.
• Handling guest inquiries and complaints related to housekeeping promptly and professionally, and work to resolve any issues to ensure guest satisfaction.
• Collaborating with other hotel departments, such as the front desk and maintenance, to ensure smooth operations and a seamless guest experience. 
• Responsible for ensuring that all staff adhere to health and safety regulations, including the proper handling of cleaning chemicals and equipment.
• Any other duties as assigned.

  Job Specifications and Qualifications

• Diploma or Degree in Hospitality, Business Management or related field.
• At least 5 years in a MICE setting as a Housekeeping Manager.
• Any other relevant professional certification is an added advantage.

    Key Competencies

• Leadership and Management skills
• Attention to Detail
• Organizational skills
• Excellent Communication skills
• Problem-Solving
• Time Management Skills
• High Integrity.

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Core Duties and Responsibilities

• Supervise daily operations to ensure seamless restaurant functioning.
• Responsible for maintaining standards in the restaurant by ensuring hygiene controls, housekeeping and procedures are followed.
• Liaise with Front Office or Reservation desk to ensure all details of bookings are covered.
• Ensure high levels of customer satisfaction through excellent service and handling of complaints promptly and professionally.
• Monitor operating supplies, stock levels, place orders, and ensure proper inventory management, equipment and reduce spoilage and wastage successfully and ensure there is no pilferage.
• Ensure compliance with food safety, hygiene, and sanitation standards.
  Assist in training new staff , implementing service standards, aspects of service techniques and operations.
• Manage restaurant staff including scheduling, delegation of duties, and performance monitoring.
• Enforce conformity to SOPS applicable to the restaurant.
• Coordinate with kitchen staff to ensure timely food preparation and delivery.
• Perform opening and closing procedures established for the restaurant.
• Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
• Conduct briefings on the special events, the specials on the menu, beverage specials, missing items and other occurrences of relevance.
• Checks the cleanliness and condition of furniture, linen, cutlery, chinaware, glassware, condiments and other service accessories and takes appropriate corrective action where necessary.
• Attends guests\' complaints and takes corrective action immediately and escalate where need be.
• Prepare daily reports on restaurant activities, sales, and staff performance.
• Maintain and ensure cleanliness, order, and ambiance of the restaurant at all times.
• Perform any other assigned reasonable duties and responsibilities as assigned. 

Qualifications:

• Diploma/Degree in Hospitality Management or related field.
• Minimum 3 years of experience in a similar position within a busy restaurant environment or Hospitality industry is preferred.
• Knowledgeable of food safety and hygiene regulations.
• Proficiency in Microsoft Office Suite.
• Working knowledge of POS systems

Competencies

• High level of integrity.
• Strong leadership skills
• Excellent communication and interpersonal skills.
• Ability to multitask and thrive under pressure in a fast paced environment.
• Strong organizational and time management skills.
• Ability to manage a team and resolve conflicts effectively.
• Great Relationship Management skills 
• inventory management skills. 
• Keen eye to details