Fresh Jobs at KEDA Kenya Ceramics Company Limited

Role Overview

• With the introduction of the daily use porcelain product line and the additional sales activities required for this product category,KEDA Ceramics International Ltd is seeking an additional Sales Specialist to support the growth of this business line.
• The successful candidate will be responsible for identifying and following up on sales opportunities, converting prospects into customers, and expanding the customer base. The role will work closely with the existing sales team to accelerate sales growth and contribute to the overall development of the department.The position will be based in Kisumu and will cover the Western Kenya market.

Key Responsibilities

• Market and sell ceramic products to a wide range of clients, including retailers, distributors, and wholesalers.
• Identify, develop, and pursue new business opportunities and customer segments.
• Achieve monthly and annual sales targets.
• Conduct product presentations, client visits, market research, and data collection to achieve set sales targets.
• Prepare quotations, negotiate prices, and close sales in line with established company policies.
• Monitor market trends, competitor activities, customer preferences, and pricing strategies.
• Maintain accurate records of sales activities, customer interactions, prospects, and market feedback.
• Work closely with showroom, warehouse, and logistics teams to ensure timely order processing and delivery.
• Handle customer complaints and follow up on issues to ensure high levels of customer satisfaction.
• Monitor sales orders and provide clients with the necessary information in a timely manner.
• Deliver invoices and other relevant documentation to clients to facilitate timely payments and enhance accountability.
• Follow up on prospective customers and convert qualified leads into actual sales.
• Provide regular sales reports and market feedback to management.

Qualifications & Experience

• Diploma or degree in Sales and Marketing, Business Administration, Commerce, or a related field.
• At least 2 years of proven sales experience, preferably in the ceramic industry or a related field.
• Experience selling ceramic plates, bowls, cups, sanitary ware, tiles, or other related building and finishing products.
• Strong knowledge of ceramic product types, sizes, finishes, applications, and market segments.
• Proven ability to develop new customers, generate leads, and convert prospects into sales.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, target-driven, and able to work independently.

Key Skills & Competencies

• Excellent communication skills
• Strong negotiation, interpersonal, and relationship-building skills.
• Proficiency in MS Office applications, particularly Word, Excel, and PowerPoint.
• Ability to use CRM systems and other sales tracking tools.
• Good data analysis, reporting, and market research skills.
• Strong problem-solving and decision-making abilities.
• High level of integrity, professionalism, and accountability.
• Strong customer service and relationship management skills.
• Self-motivated, target-driven, and able to work independently.
• Flexible to work Monday-Saturday and comfortable with extensive fieldwork and frequent client visits.

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Role Summary

• KEDA Ceramics International Ltd is seeking to recruit Personnel Operations Trainees who will undergo structured on-the-job training and gain practical exposure to various areas of HR personnel operations. The trainees will be guided and trained in contract management, HRIS maintenance, attendance and leave management, employee confirmation, personnel file management, and HR reporting.
• The trainees will work closely with the HR team to develop practical skills in maintaining accurate, complete, and up-to-date employee records while gaining an understanding of company HR policies, procedures, and personnel administration processes.

Training Areas & Key Responsibilities

Contract Management

• Learn how to prepare and process employment contracts for new employees.
• Gain exposure to contract renewals and continuous contract processes.
• Learn how to track contract expiry dates and follow up on pending renewals.
• Assist with employee confirmations, contract extensions, and amendments.
• Learn how to accurately update contract information in the HRIS.
• Assist in maintaining records of active, renewed, and expired contracts.

HRIS Management

• Learn how to create, update, and maintain employee records in the HRIS.
• Assist in updating employee information following transfers, promotions, confirmations, renewals, and other changes.
• Gain practical experience in maintaining accurate employee data in the system.

 Attendance & Leave Management

• Learn how to monitor and verify employee attendance records.
• Assist in compiling attendance reports and following up on discrepancies.
• Gain exposure to leave application and leave balance management.
• Assist in verifying leave applications and preparing leave reports.

Personnel File Management

• Learn how to maintain complete and up-to-date physical and electronic personnel files.
• Assist in filing contracts, certificates, leave records, and other employee documents.
• Participate in periodic personnel file audits and follow up on missing documentation.
• Learn the importance of confidentiality and secure handling of employee records.

Reporting & Data Management

• Assist in compiling, verifying, and preparing HR/personnel reports.
• Maintain trackers for contracts, probation, confirmation, attendance, leave, and employee movements.
• Learn how to organize and analyze personnel data.
• Provide accurate personnel information and reports to the HR team as required.

Qualifications & Skills

• Diploma or Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Previous internship, attachment, or basic HR experience will be an added advantage.
• Basic knowledge of HR practices and personnel administration.
• Good Excel and computer skills.
• Strong organizational and attention-to-detail skills.
• Good communication and interpersonal skills.
• Ability to maintain confidentiality when handling employee information.
• Willingness to learn and work with large volumes of employee data.