Fresh Jobs at Poa Internet

Overall Responsibility:

Oversee end-to-end cybersecurity, information assurance, and compliance across networks, systems, and data. Key duties include designing and implementing security measures, monitoring and enforcing policies, maintaining documentation, and demonstrating Poa’s data protection readiness.

Responsibilities and Accountabilities:

• Define industry-leading cybersecurity standards, policies, KPIs, and measurement criteria.
• Audit systems, networks, databases, and certificates against defined standards to identify weaknesses and recommend mitigation plans.
• Implement a cybersecurity monitoring plan to detect and resolve security incidents in near real time.
• Develop and share security awareness materials to upskill Poa employees, with emphasis on phishing prevention.
• Continuously review digital systems for breaches, conduct simulated attacks to uncover vulnerabilities, and establish security protocols to prevent threats.
• Participate in testing, implementation, and operation of secure systems, networks, and databases to ensure threats are mitigated before production.

Academic Qualifications:

• BSC Degree in information Technology or related field with at least two years cybersecurity experience.
• Certification on CCNP Security, Security+, CISA and CEH

Key Competencies required for the role:

• Proficiency in conducting regular vulnerability assessments of the systems to prevent any security incident.
• Expertise in penetration testing, networking, system administration, and operating systems.
• Up-to-date awareness of hacking techniques and emerging cyber threats.. 
• Ability to manage risk and ensure effective disaster recovery in the event of a security incident.
• Attention to detail: Ability to conduct an in-depth analysis of networks and identify any vulnerabilities or gaps in the system. 
• Knowledge of cyber laws and compliance requirements as per the law of the land.

Minimum Qualifications:

• Two years of experience in cybersecurity-related duties such as incident detection, response and forensics.
• Must be conversant with the Data Protection Act 2019 and Data Protection Regulations 2021.

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Overall Responsibility:

Responsible for providing technical support to staff in person and remotely. It's all about solving problems from the moment they are contacted until the user issues are resolved.     

Role Responsibilities:  

• Monitor servers, applications, and network infrastructure using established monitoring tools.
• Detect, respond to, and resolve alerts, incidents, and performance issues in a timely manner.
• Perform initial troubleshooting, maintain accurate records of issues and resolutions in the ticketing system.
• Support routine maintenance tasks such as software updates, patching, and backups.    
• Maintain and update technical documentation and knowledge base articles for recurring issues.
• Escalate complex issues  to Senior Engineers and work closely with them to resolve complex incident resolutions 
• Provide clear, timely communication to internal users/customers on issue status and resolution timelines.

Academic Qualifications:

Degree in Information Technology , Computer Sciences, Telecommunication, or related discipline.

Key Competencies required for the role:

• Minimum 1 year of service desk experience handling Level 1 support issues.
• Proficiency across Windows, Linux, ChromeOS, and macOS environments.
• Skilled in administering and managing Google Workspace.
• Strong ability to prioritize, troubleshoot, and resolve IT problems promptly.
• Proficient in remote desktop tools such as TeamViewer, AnyDesk, and RDP.
• Solid understanding of IT software, hardware, and basic network setup.