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Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmo...
Basic job summary:
The jobholder is responsible for planning, preparing, and overseeing the production of high-quality meals for catered events, functions, and special occasions within the university. The Catering Chef ensures all dishes are prepared in accordance with food safety standards, event requirements, and quality expectations, while supervising kitchen staff involved in function catering
Duties & Responsibilities:
- Develop function-specific menus in collaboration with the Executive Chef and catering team.
- Prepare and cook food items for special events, ensuring taste, presentation, and timing align with event schedules.
- Modify recipes or menus to accommodate dietary restrictions or customer preferences.
- Coordinate food production activities for catered events, including staff task allocation and timelines.
- Monitor kitchen staff to ensure consistency, quality control, and adherence to recipes and standards.
- Ensure timely preparation and dispatch of meals for service at events.
- Oversee the transport and arrangement of food and kitchen equipment for off-site or large events within campus.
- Collaborate with service teams to ensure proper food layout, portioning, and replenishment during service.
- Maintain high standards of cleanliness and sanitation in food preparation and storage areas.
- Ensure compliance with food safety regulations, kitchen hygiene practices, and occupational safety protocols.
- Monitor use of PPE and safe handling of kitchen equipment by staff.
- Ensure food handling, cleaning, and waste disposal practices comply with safety regulations.
- Monitor staff hygiene practices and correct any deviations.
- Support cleaning of the cafeteria before, during, and after service.
Minimum Academic Qualifications:
- Diploma or Certificate in Culinary Arts, Food Production, or a related field from a recognized institution.
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Basic job summary:
The jobholder is responsible for the supervision of day-to-day cafeteria operations, ensuring efficient food service, cleanliness, staff coordination, and customer satisfaction. The Associate Cafeteria Supervisor supports the Cafeteria Supervisor in delivering high-quality dining experience to students, staff, and visitors while maintaining compliance with health and safety standards.
Duties & Responsibilities:
Cafeteria Operations Support
- The key tasks include, but are not limited to:
- Support the supervision of meal service operations during breakfast, lunch, and dinner shifts.
- Ensure serving counters, dining areas, and cashier stations are clean, organized, and operational.
- Monitor food presentation and portioning during service hours.
Staff Coordination and Oversight
- The key tasks include, but are not limited to:
- Assist in assigning tasks to service staff, including servers, cashiers, and cleaners.
- Supervise staff performance during shifts and provide on-the-spot guidance or support.
- Facilitate staff briefings and ensure adherence to cafeteria policies and dress codes.
Customer Service and Complaint Handling
- The key tasks include, but are not limited to:
- Provide courteous and prompt assistance to students, staff, and guests.
- Receive and address minor complaints or concerns and escalate complex issues to the Cafeteria Supervisor.
- Promote a welcoming and orderly cafeteria environment.
Supplies and Inventory Monitoring
The key tasks include, but are not limited to:
- Monitor availability of trays, utensils, condiments, and other service essentials.
- Report low stock levels and maintenance issues to the Cafeteria Supervisor.
- Assist with proper storage and handling of supplies at the service line.
Health and Safety Compliance
The key tasks include, but are not limited to:
- Ensure food handling, cleaning, and waste disposal practices comply withsafety regulations.
- Monitor staff hygiene practices and correct any deviations.
- Support cleaning of the cafeteria before, during, and after service.
Minimum Academic Qualifications:
- Diploma in Hospitality Management, Event Management, Food & Beverage Service, or a related field.
Experience:
- At least 2 years of experience in a similar role