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This critical role involves developing, implementing, and monitoring quality control policies and procedures to ensure adherence to the highest standards of excellence.

Key Responsibilities

• Develop, implement, and oversee quality control procedures to maintain the highest product and service standards.
• Conduct audits to identify quality gaps, recommend corrective actions, and ensure compliance with established quality benchmarks.
• Analyse data to monitor quality performance metrics and prepare detailed reports for management review.
• Design and deliver training programs to improve processes and foster a culture of quality across the organization.
• Ensure adherence to regulatory requirements and industry standards in all manufacturing processes.
• Evaluate and analyse Quality Control reports from section-level Quality Controllers for accuracy and insights.
• Collaborate with cross-functional teams to address quality issues, drive solutions, and implement continuous improvement strategies.

Qualifications

• Bachelor’s degree in a relevant field from an accredited institution.
• A minimum of 3 years of proven experience in quality assurance, preferably within a similar manufacturing environment.
• Certification in Quality Management Systems (e.g., ISO 9001 or equivalent).
• Strong knowledge of industry standards, regulatory requirements, and professional best practices.
• Excellent analytical, communication, and problem-solving skills, with the ability to work collaboratively across teams.

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The HR Officer will be responsible for developing and managing all aspects of the human resources function. This includes recruitment, onboarding, performance management, training and development, employee relations, and compliance. The HR Officer will play a key role in building a culture of collaboration, accountability, and growth as the company scales operations locally and regionally.

Key Responsibilities

• Develop and implement recruitment strategies, manage end-to-end hiring processes, and oversee seamless onboarding.
• Foster collaboration, accountability, and innovation through surveys, team-building, and workshops.
• Implement performance management systems, conduct reviews, and develop training programs aligned with career growth.
• Identify skill gaps, upskill employees, and ensure compliance with Kenyan labour laws and statutory deductions.
• Maintain accurate employee records, benefits, and contracts using platforms like SenseHR.
• Create HR policies and handbooks in line with industry best practices and conduct market benchmarking for competitive compensation.
• Oversee payroll, benefits, and wellness programs, ensuring timely and accurate delivery.
• Develop HR strategies for workforce and succession planning, while advising leadership on talent retention.
• Drive diversity, equity, and inclusion initiatives to align with company values.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (required).
• Professional HR certification (e.g., CHRP, SHRM, CIPD) is highly preferred.
• Minimum of 5 years of HR management experience, preferably in a growth-stage company.
• Experience with HR platforms and tools, including SenseHR or similar systems, is an advantage.
• Strong understanding of Kenyan labour laws and statutory requirements.