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  • Posted: Jun 7, 2024
    Deadline: Not specified
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    Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat...
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    Group Head of Corporate Banking Technology

    Role Summary:

    The Group Head of Corporate Banking Technology will be a key member of the ICT and Product team organization. The head will be responsible for the technical success of corporate payments products and technologies. The payments products in this role’s purview are those such as Internet Banking, Organization to Bank ERP integrations, corporate billers, government integrations for payments, and NGO funded initiatives among others. The head will be crucial in the formulation of corporate products strategy, product design, product development, and delivery of world-class digital products that resonate with how our customers live their lives and accomplish their commercial operations.

    •  The role will report to the Payments Director ICT. The role will work closely, day to day with project managers, technical product managers, corporate payments product owners, QAs, product analysts and solution architects as well as the larger ICT team from the bank. The role will be the key bridge between the internal technical team and corporate banking technology provider. The role will be required to own payments systems procured by the bank. The role will manage external and internal technical communication and be the custodian of technical relationship management for the corporate customers.
    • The role will be responsible for the stability of corporate baking technologies in the payments space. The role will lead resource planning for technology to accommodate business customers and system usage growth. They will be critical in cost benefits analysis of technological solutions; spearhead build or buy decisioning for corporate solutions. They will identify key performance indicators with which to gauge success and be required to identify deviations early and plan remedial actions.
    • The head of corporate banking technology is a leadership role that requires extreme ownership and accountability, ability to lead and agility in decision making. The holder of the role is required to be a technical resource who is business survey.

    Responsibilities:

    • Ensure delivery of corporate banking products by working closely with the project manager, heads of software engineering and other project resources.
    • Guarantee stability of corporate payments products by continuous engagement with service desk and production support resources.
    • Build effective relationships with internal business team, operations, ICT, product and design team, and external partner. 
    • Participate in stakeholder management: strategize, execute, and communicate. ensure alignment of business goals with the incremental delivery of solutions. 
    • Work collaboratively with C-level executives, Product owners and other key stakeholders in the organization. 
    • Lead the definition of product requirements using input from various sources including external sources such as market trends, technology innovations, industry standards, bold intelligence, and customer research, as well as internal sources such as analytics, marketing, operations, and customer feedback. 
    • Lead the design and conceptualization of the customer experience including the look & feel of the customer journeys, development of functional designs and wireframes, creation of product collateral, and user interfaces.
    • Ensure delivery of scalable, reliable, and maintainable platforms and solutions 
    • Assess the business impact of different solutions and the trade-offs between customer needs, technology requirements and costs. 
    • Lead and work closely with product managers across all products and channels capabilities to prioritize initiatives, share insights on customer demands, identify opportunities for teamwork, and coordinate product development and delivery. 
    •  Ensure Knowledge Transfer and hand off to Support teams and users.

    Qualifications

    Required Skills:

    • Demonstrated leadership, maturity, and organizational abilities. 
    • Strong written & verbal communication skills 
    • Superior interpersonal & collaboration skills with demonstrated ability to use diplomacy & communication skills to influence outcomes and influence others. 
    • Experience and expertise in project planning, product definition, feature prioritization, and roadmap creation. 
    • Strong analytical skills with hands on experience in conducting technological analyses of business problems developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, demanding environment. 
    • Proven record of cross functional leadership in a global, multi-cultural organization 
    • Ability to work across geographies, understand the diverse cultures and manage people and partners cross culturally is a must. 
    • Demonstrated ability manage multiple products delivery. 
    • Ability to set expectations and hold individuals and team members accountable to their commitments. 
    • Experience with Design Thinking or similar empathy-driven customer-focused design methodologies. 
    • Customer-centric mindset with a passion for discovering consumer behavior, trends, and opportunities for innovation. 
    • Business Analysis experience in a high-tech company or a reputable fintech is a plus. 
    • Basic understanding of programming languages, software architecture, data analytics, MI reporting etc. 
    • Ability to Keeps up with industry trends. 

    Qualifications:

    • Bachelor’s degree in information technology, engineering, or related field required. MBA in addition is preferred.
    • 7+ years’ experience as a product owner or similar role related to product creation and management, in payments, financial services, retail banking or related field.
    • Experience with traditional payments methods and technologies such as cheques, payments cards, international money transfer systems, and clearing houses.
    • Must have worked in a banking environment and be able to have a 360 perspective of banking and payments interfaces.
    • Demonstrate understanding of the end-to-end payments process from origination to fulfilment and the underlying system components.

    go to method of application »

    Senior Technical Product Manager Telco Integration and Merchants

    Role Summary:

    • The senior technical product managers will be a key member of the ICT & Product House organization. The role will be responsible for the technical success of the Merchants and Telco Integrations payments products. They will be crucial in product strategy formulation. The products include but are not limited to all telco integration, B2C, C2B, agent services and merchants’ payments as well as new developments such as telco supported cross boarder payments.
    • The role will report to the Payments Director ICT. The role will be working closely with project managers, product owners, QAs, product analysts and solution architects as well as the larger ICT team from the bank. The role will be the key bridge between the internal technical team and telco and 3rd parties’ technology and service provider technical teams. The role will be crucial in the design and implementation of merchant’s notification integrated services. 
    • The role will be accorded the freedom, support, and encouragement to think big and prove out disruptive solutions on behalf of our customers and business. The ideal candidate must believe in the power of APIs, be jazzed about delivering amazingly simple experiences that transform and improve people’s lives through simple, straightforward digital tools and technology.

    Responsibilities:

    • Build effective relationships with internal business team, operations, ICT, product and design team, and external partner.
    • Participate in stakeholder management: strategize, execute, and communicate. ensure alignment of business goals with the incremental delivery of solutions.
    • Lead the definition of product requirements using input from various sources including external sources such as market trends, technology innovations, industry standards, bold intelligence, and customer research, as well as internal sources such as analytics, marketing, operations, and customer feedback.
    • Manage feature prioritization & trade-off decision making while leading other Technical Product Managers, business & engineering teams.
    • Lead the design and conceptualization of the customer experience including the look & feel of the customer journeys, development of functional designs and wireframes, creation of product collateral, and user interfaces.
    • Ensure delivery of scalable, reliable, and maintainable platforms and solutions
    • Assess the business impact of different solutions and the trade-offs between customer needs, technology requirements and costs.
    • Lead and work closely with technical product managers across all products and channels capabilities to prioritize initiatives, share insights on customer demands, identify opportunities for teamwork, and coordinate product development and delivery.
    • Ensure Knowledge Transfer and hand off to Support teams and users.

    Qualifications

    Required Skills:

    • Demonstrated leadership, maturity, and organizational abilities.
    • Strong written & verbal communication skills
    • superior interpersonal & collaboration skills with demonstrated ability to use diplomacy & communication skills to influence outcomes and influence others without authority.
    • Experience and expertise in project planning, product definition, feature prioritization, and roadmap creation.
    • Strong analytical skills with hands on experience in conducting technological analyses of business problems developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, demanding environment.
    • The ability to work across geographies, understand the diverse cultures and manage people and partners cross culturally is a must.
    • Demonstrated ability manage multiple products delivery.
    • Ability to set expectations and hold individuals and team members accountable to their commitments.
    • Experience with Design Thinking or similar empathy-driven customer-focused design methodologies.
    • Customer-centric mindset with a passion for discovering consumer behavior, trends, and opportunities for innovation.
    • Business Analysis experience in a high-tech company or a reputable fintech is a plus.
    • Basic understanding of programming languages, software architecture, data analytics, MI reporting etc.
    • Ability to Keeps up with industry trends.

     Qualifications:

    • Bachelor’s degree in information technology, engineering, or related field required. MBA in addition is preferred.
    • 7+ years’ experience as a technical lead or similar role related to telco and merchants' products.
    • Experience with traditional payments methods and technologies such as cheques, payments cards, international money transfer systems, and clearing houses.
    • Understanding of payment industry partners and business, fintech’s, merchants, agents, billers among others
    • Aware and inquisitive of payments progressive trends, blockchain, tokenization, contactless, machine to machine commerce, IoT, QR Codes, and micro transactions among others.
    • Must have worked in a banking environment and be able to have a 360 perspective of banking and payments interfaces.
    • Be able to evaluate and gauge core banking products such as card switches, middleware, terminal management systems, and API providers involved in the payments cycle and craft new products from their capabilities.
    • Demonstrate understanding of the end-to-end payments process from origination to fulfilment and the underlying system components.

    go to method of application »

    Senior Technical Product Manager Partnerships and Integration

    Role Summary:

    • The senior technical product managers will be a key member of the ICT & Product House organization. The role will be responsible for the technical success of payment’s partnership and internal integrations dependent products. The role will be crucial in product strategy formulation. The products include but are not limited to all integrations dependent services such as international money transfers, general partnerships internal systems integrations such as those to the core banking systems, card SWITCH, Enterprise service bus, Payment’s transaction sanction systems, KYC provider, channels, loan scoring engines etc. 
    • The role will report to the Payments Director ICT. The role will be working closely with project managers, product owners, QAs, product analysts and solution architects as well as the larger ICT team from the bank. The role will be the key bridge between the internal enterprise solution architecture team and the rest of the technical team. The role must be well versed in the principle of a well architecture frameworks such as: operational excellence, security, reliability, cost optimization, performance, and sustainability. 
    • The role will be accorded freedom, support, and encouragement to think big and prove out disruptive solutions on behalf of our customers and business. The ideal candidate must believe in the power of APIs, be jazzed about delivering amazingly simple experiences that transform and improve people’s lives through simple, straightforward digital tools and technology.

    Responsibilities:

    • Evaluating and selecting appropriate technologies and platforms for the solution.
    • Developing and maintaining architectural standards and best practices within the payment’s teams in collaboration with the Enterprise architecture team.
    • Ensuring that the solution meets performance, scalability, and security requirements.
    • Providing technical guidance and support to development teams.
    • Identifying and mitigating potential risks and issues related to the solution.
    • Participating in the continuous improvement of the solution and its components
    • Build effective relationships with internal business team, operations, ICT, product and design team, and external partner.
    • Participate in stakeholder management: strategize, execute, and communicate. ensure alignment of business goals with the incremental delivery of solutions.
    • Lead the definition of product requirements using input from various sources including external sources such as market trends, technology innovations, industry standards, bold intelligence, and customer research, as well as internal sources such as analytics, marketing, operations, and customer feedback.
    • Manage feature prioritization & trade-off decision making while leading other Technical Product Managers, business & engineering teams.
    • Assess the business impact of different solutions and the trade-offs between customer needs, technology requirements and costs.

    Qualifications

    Required Skills:

    • Ability to write code in a modern programming language, read and understand logs and connect and query database systems.
    • Knowledgeable of systems orchestration techniques such as messaging, asynchronous and synchronous communication techniques
    • Strong knowledge of various technologies, platforms, and architectural patterns.
    • Well-versed in various technologies and platforms to design effective solutions that meet business needs.
    • A keen eye for detail and a commitment to quality and continuous improvement: ensure that the solutions designed meet performance, scalability, and security requirements while continuously seeking opportunities for improvement.
    • superior interpersonal & collaboration skills with demonstrated ability to use diplomacy & communication skills to influence outcomes and influence others without authority.
    • Experience and expertise in project planning, product definition, feature prioritization, and roadmap creation.
    • Strong analytical skills with hands on experience in conducting technological analyses of business problems developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, demanding environment.
    • The ability to work across geographies, understand the diverse cultures and manage people and partners cross culturally is a must.
    • Demonstrated ability manage multiple products delivery.
    • Experience with Design Thinking or similar empathy-driven customer-focused design methodologies.
    • Business Analysis experience in a high-tech company or a reputable fintech is a plus.

    Qualifications:

    • Bachelor’s degree in information technology, engineering, or related field required. MBA in addition is preferred.
    • 7+ years’ experience as a technical lead or solution architect.
    • Solution Architecture Certification, Preferably AWS certification is an added advantage.
    • Experience with traditional payments methods and technologies such as cheques, payments cards, international money transfer systems, and clearing houses.
    • Understanding of payment industry partners and business, fintech’s, merchants, agents, billers among others
    • Aware and inquisitive of payments progressive trends, blockchain, tokenization, contactless, machine to machine commerce, IoT, QR Codes, and micro transactions among others.
    • Be able to evaluate and gauge core banking products such as card switches, middleware, terminal management systems, and API providers involved in the payments cycle and craft new products from their capabilities.
    • Demonstrate understanding of the end-to-end payments process from origination to fulfilment and the underlying system components.

    go to method of application »

    Lead Technical Manager Cards ATMs and SWITCH

    Role Summary:

    • The lead technical product manager will be a key member of the ICT and Product team organization. The lead will be responsible for the technical success of cards ATMs and SWITCH products. The lead will be crucial in the formulation of the products strategy, product design, product development, and delivery of world-class card products that resonate with how our customers live their lives and accomplish their commercial operations. 
    • The lead will report to the Payments Director ICT. The role will be working closely with project managers, technical product managers, product owners, QAs, product analysts and solution architects as well as the larger ICT team from the bank. The role will be the key bridge between the internal technical team and cards, ATMs and SWITCH technology and service provider. 
    • The lead technical product manager will ensure ATMs, Cash Deposit machines, card management systems, card production systems / hardware and other related card support applications are implemented and supported adequately; in a manner that ensures the customer receives reliable service, their information is secured properly, and Service Level agreements of uptime and performance is attained and always maintained. 
    • The role also involves ensuring delivery of new initiatives and projects that cover any of the supported systems or related areas. The lead will develop in conjunction with business and product owners the roadmap for CARD, SWITCH and ATM products. They will work to make it easy for the bank to issue and accept cards.  They will drive technical collaboration with external providers and 3rd parties such as Card Schemes, Technical Processor, and others to keep business running effectively.

    Responsibilities:

    • Participate in stakeholder management: strategize, execute, and communicate. ensure alignment of business goals with the incremental delivery of solutions.
    • Lead the definition of cards ATMs and SWITCH payments product requirements using input from various sources including external sources such as market trends, technology innovations, industry standards, bold intelligence, and customer research, as well as internal sources such as analytics, marketing, operations, and customer feedback.
    • Manage feature prioritization & trade-off decision making working together with business & engineering teams.
    • Ensure delivery of scalable, reliable, and maintainable platforms and solutions
    • Assess the business impact of different solutions and the trade-offs between customer needs, technology requirements and costs.
    • Lead and work closely with technical product managers across all products and channels capabilities to prioritize initiatives, share insights on customer demands, identify opportunities for teamwork, and coordinate product development and delivery.
    • Ensure Knowledge Transfer and hand off to Support teams and users.

    Qualifications

    Required Skills:

    • Domain knowledge of the cards industry technicalities such as ISO8583, CARD Track data is a must.
    • Knowledge of payments systems standards such as PCI/DSS
    • Must have worked as a developer and successfully implemented integration to core banking systems, card SWITCH and HSM systems.
    • Skills using a modern software development language such as Java, Golang, C# or .NET.
    • Knowledgeable of card based key exchange standards, encryption, hashing and other security related algorithms and techniques.
    • superior interpersonal & collaboration skills with demonstrated ability to use diplomacy & communication skills to influence outcomes and influence others.
    • Experience and expertise in project planning, product definition, feature prioritization, and roadmap creation.
    • Strong analytical skills with hands on experience in conducting technological analyses of business problems developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, demanding environment.
    • Customer-centric mindset with a passion for discovering consumer behavior, trends, and opportunities for innovation.
    • Product development experience in a high-tech company or a reputable fintech is a plus.
    • Basic understanding of programming languages, software architecture, data analytics, MI reporting etc.
    • Ability to Keeps up with industry trends.

    Qualifications: 

    • Bachelor’s degree in information technology, engineering, or related field required. MBA in addition is preferred.
    • 7+ years’ experience as a technical lead or similar role related to product cards, ATMs and payments SWITCHes

    go to method of application »

    Group Head of Technical Product Managers Payments

    Role Summary

    • The Group Head of technical Product Managers will be a key member of the ICT & Product House organization. The head will be responsible for the technical success of payments products. They will be crucial in product strategy formulation. The head will be involved with design, development, and delivery of world-class digital products that resonate with how our customers live their lives. 
    • The group head of technical product managers will constitute and lead a team of senior and novice technical product managers. The technical product managers will be responsible for the technical success of payments products such as international money transfers, acquiring and issuing products, telco integrations for payments, biller, merchant, agency banking and partners as well as payment cards and other payments channels.
    • The role will be the main link between the payments business demand and the ICT technical delivery team. This role requires strong leadership skills and the capacity to build an efficient and effective technical team that is results driven. To deliver to expectations, you will collaborate closely with partners such as product and channel managers, business stakeholders, ICT & Ops teams. You will work closely with product analysts who are responsible for gathering product requirements and translating them into product roadmaps. The technical managers will scope appropriate solutions for test, including conducting analysis to optimize existing products/solutions, set success objectives, define technical solutions, drive development with internal and external partners, and work cross-functionally to build next generation products. 
    • You will have the freedom, support, and encouragement to think big and prove out disruptive solutions on behalf of our customers and business. You must believe in the power of APIs, be jazzed about delivering amazingly simple experiences that transform and improve people’s lives through simple, straightforward digital tools and technology. You must ensure to deliver on solving a need for the customer, in addition to delivering business value through a technically sound product.

    Responsibilities:

    • Build effective relationships with internal business team, operations, ICT, product and design team, and external partner.
    • Participate in stakeholder management: strategize, execute, and communicate. ensure alignment of business goals with the incremental delivery of solutions.
    • Work collaboratively with C-level executives, Product owners and other key stakeholders in the organization.
    • Lead the definition of product requirements using input from various sources including external sources such as market trends, technology innovations, industry standards, bold intelligence, and customer research, as well as internal sources such as analytics, marketing, operations, and customer feedback.
    • Manage feature prioritization & trade-off decision making while leading other Technical Product Managers, business & engineering teams.
    • Lead the design and conceptualization of the customer experience including the look & feel of the customer journeys, development of functional designs and wireframes, creation of product collateral, and user interfaces.
    • Ensure delivery of scalable, reliable, and maintainable platforms and solutions
    • Assess the business impact of different solutions and the trade-offs between customer needs, technology requirements and costs.
    • Lead and work closely with technical product managers across all products and channels capabilities to prioritize initiatives, share insights on customer demands, identify opportunities for teamwork, and coordinate product development and delivery.
    • Ensure Knowledge Transfer and hand off to Support teams and users.

    Qualifications

    Required Skills:

    • Demonstrated leadership, maturity, and organizational abilities.
    • Strong written & verbal communication skills
    • superior interpersonal & collaboration skills with demonstrated ability to use diplomacy & communication skills to influence outcomes and influence others without authority.
    • Experience and expertise in project planning, product definition, feature prioritization, and roadmap creation.
    • Strong analytical skills with hands on experience in conducting technological analyses of business problems developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, demanding environment.
    • Ability to work across geographies, understand the diverse cultures and manage people and partners cross culturally is a must.
    • Demonstrated ability manage multiple products delivery.
    • Experience leading a team of Technical Product Managers and maintain an organized oversight of specific product delivery schedules to ensure the proper balance of speed, features, timing, and integration.
    • Ability to set expectations and hold individuals and team members accountable to their commitments.
    • Experience with Design Thinking or similar empathy-driven customer-focused design methodologies.
    • Customer-centric mindset with a passion for discovering consumer behavior, trends, and opportunities for innovation.
    • Business Analysis experience in a high-tech company or a reputable fintech is a plus.
    • Basic understanding of programming languages, software architecture, data analytics, MI reporting etc.
    • Ability to Keeps up with industry trends.

    Qualifications: 

    • Bachelor’s Degree in information technology, engineering, or related field required. MBA in addition is preferred.
    • 7+ years’ experience as a technical product management or similar role related to product creation and management, in payments, financial services, retail banking or related field.
    • Experience with traditional payments methods and technologies such as cheques, payments cards, international money transfer systems, and clearing houses.
    • Understanding of payment industry partners and business, fintech’s, merchants, agents, billers among others
    • Aware and inquisitive of payments progressive trends, blockchain, tokenization, contactless, machine to machine commerce, IoT, QR Codes, and micro transactions among others.
    • Must have worked in a banking environment and be able to have a 360 perspective of banking and payments interfaces.
    • Be able to evaluate and gauge core banking products such as card switches, middleware, terminal management systems, and API providers involved in the payments cycle and craft new products from their capabilities.
    • Demonstrate understanding of the end-to-end payments process from origination to fulfilment and the underlying system components.

    go to method of application »

    Group Financial Reporting Manager

    Purpose: 

    • Responsible for preparation and review of group financial reports in a timely manner in accordance with the regulatory requirements and International Financial Reporting Standards.

    Scope: Financial reporting, audit support and project management. 

    Responsibilities:

    • Coordinate preparation and submission of daily group financial reports to management and insights into material movement in key parameters.
    • Preparation of group monthly financial reports in accordance with IFRS, statutory and regulatory requirements.
    • Preparation of annual integrated and sustainability reports.
    • Responsible for running and custodian of all IFRS models across the group.
    • Take the lead in mergers, acquisition and amalgamation of new business.
    • Conduct impact assessment of new standards and regulatory requirements on financial reporting.
    • Liaise with the external auditor, internal auditors and market regulators in matters pertaining to audit and reporting.
    • Take charge of cost optimization by leading finance processes: record to report and account to report.
    • Any ad hoc tasks assigned by management.

    Qualifications

    • Bachelor of Commerce (BCom) majoring in accounting or equivalent degree.
    • At least 7 years in Finance and Financial Reporting, preferably in a bank or in the financial services industry.
    • Relevant Professional Qualifications e.g, CPA (K) or ACCA.
    • MBA (added advantage).
    • Experience in data analysis, financial consolidation, people and project management.
    • In-depth knowledge of IFRSs.
    • In-depth knowledge in central banks governing regulations across the subsidiaries.

    Method of Application

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