The clinical officer in charge of the health posts/clinics will be responsible for the overall coordination of health activities in the clinics and direct supervision of the Clinical Officers and the staff in the clinics. He /she will closely work and support the Clinical Services Manager(CSM) in ensuring the management and routine services and of the clinics are effectively provided at the clinics in the program. He/She will work closely with the, Pharmacist, MCH nurses, Lab Technologist, PITC Nurse, Community Health Officers, Nutritionists and others in ensuring quality health services are provided to the beneficiaries. He/she will also provide support in the hospital as needed, doing ward rounds and ensuring coverage both day and night.
- Overall in charge of all the general clinical officers in all clinics and in the hospital.
- Ensure effective supervision of Clinic staff (National and refugee staff)
- Ensure complete and accurate inventory of drugs and medical supplies located at the clinics and monitor/supervise their usage.
- Work with the clinic in -charges to provide supplies needs and make trimester orders.
- Responsible for ensuring routine HIS health facility data is accurate, consistent and timely submitted to the HIS department.
- Conduct support supervision visits on a monthly basis in each clinic and share the report with action points/recommendations with the Clinical Services Manager, FC and TCs.
- Set Performance Objectives for personnel reporting to him/ her and monitor their performance, ie the clinical officers as well as conduct Performance evaluation periodically.
- Attend the monthly clinical services staff meeting and share updates
- Plan and manage staff leave and R&R plans ensuring adequate coverage
- Review the JDs for the incentive staffs working in the clinics.Hold monthly meetings with the clinic staffs and share the minutes with the Health Manager and Field Coordinator.
- Clinical assessment and prescription of treatment for all patients in the clinic that He/She will be assigned to.
- Refer chronic cases to the various special clinics
- Properly cover weekends, arrange a rotation schedule with fellow clinical officers
- Conducts ward rounds in absence of the Medical Officer
- Properly documented treatment on patients’ files
- Maintain an accurate and updated records keeping system in the health unit
- Carry out minor surgical procedures
- Attend to emergencies in ward in the absence of Medical Officer
- Attend and participate in the daily morning hospital handover meetings.
- Actively participate and regularly present in weekly continues medical education (CME) at the hospital.
- Handle disciplinary issues for the clinical staff with support from Clinical Services Manager and HR.
- Training of staff on job and theory sessions
Reporting and Coordination:
- Ensure all patient records are properly documented in the patient files with all aspects of management being captured
- Ensure the weekly HIS reports are compiled and submit on time.
- Conduct mortality audits for all deaths occurring in the pediatric and stabilization wards together with other staff working in the units and share the reports with the CSM on a monthly basis.
- Take lead in quality improvement at the health facilities and be part of (Quality Improvement Committee (QIC)
- Ensure accurate inventory records are maintained at the facilities.
Any other duties as assigned by the supervisor
Key Result Areas
- Ensure smooth running of the health post, providing supervision, support and guidance to all staff working at the Clinic.
- Ensure quality of care is maintained in management of patients
- Ensure that universal precautions and infection prevention guidelines are adhered to in the health facilities.
- Diploma in Clinical Medicine and Surgery
- Registered with clinical officers council
- Minimum 4 years working experience working in refugee health set up.
- Strong leadership skills and integrity.
- Experience in management of health staff in health facilities.
Required Experience & Competencies:
- Good clinical skills – history taking, physical examination, ordering appropriate laboratory investigations and make appropriate diagnosis.
- Proven leadership integrity, communication, interpersonal, decision making skills.
- Excellent oral and written communication skills (English and Swahili).
- Experience in management of health staff in health facilities.
- Computer literacy in the use of MS Windows, Word, Excel, PowerPoint and Outlook is desired
- Ability to work and deliver results with minimum supervision
- Demonstrated ability to work as a team player.
- Experience of working in hardship area.
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The External Relations (ER) department was created in early 2020 and is comprised of 3 main but complementary functional areas: Private fundraising, Communications and Advocacy. The department is in the beginning stages of creating a new ambitious strategy that will enhance IRC’s ability to achieve greater success in private income, advocacy, and brand awareness.
Supporting this endeavour, and an integral part of ER, is the Global Partnerships and Philanthropic Services (GPPS) Unit. Reporting into the VP International Philanthropy & Partnerships (IPP), GPPS consists of functional specialists across a variety of high-value fundraising functions, comprising three pillars: Research, Partner Engagement & Corporate Affairs, and Program Services.
IRC’s Crisis Response, Recovery and Development (CRRD) department focuses on various relief, rehabilitation, and development programs for refugees, internally displaced persons and those affected by conflict in different regions worldwide. Each region is led by a regional team that oversees the region’s country programs.
IPP (which leads IRC’s international high-value private fundraising strategies) and CRRD teams collaborate to support the successful management of private partnerships around the world. The teams work in tandem, with CRRD implementing programs and IPP/the high-value fundraising teams managing relationships. The Regional Private Partnerships Support Officer (East Africa) will help coordinate the engagement of these two business functions.
This new role, the first to focus solely on private donors and partnerships between these departments, will contribute to the growing private-sector portfolio of partnerships relevant to East Africa. The Support Officer will act as a key liaison between partnership managers in IPP/the high-value fundraising teams and the program teams in East Africa, for the successful delivery of our donor commitments. This role is an integral part of GPPS’ Program Services reporting into the Director, Program Services in partnership with the Grants Director, East Africa.
The role will serve as the primary focal point and liaison between the private fundraising teams and country office teams for all aspects of business development and grant management. The major responsibilities will span across all grant lifecycle stages and include:
- New funding and proposal development (30%):
- Pursues new funding opportunities for the regionn suitable for presenting to private sector entities including corporations, foundations, wealthy individuals and faith and membership organisations;
- Ensures that country office funding needs and priorities are well represented across IPP/high-value fundraising teams on an ongoing basis, and proactively shares information, and advocates as needed on behalf of country offices;
- Scans the programme work in the region to identify new areas of work that can be proactively worked up and offered to new partners and donors;
- Manages proposal development processes as required for single-country, multi-country and/or multi-region opportunities, bringing together teams across IPP, program regions and technical units;
- Reviews and provides substantive feedback on all private donor proposals and drafts proposals with inputs from country programs when needed;
- Reviews budgets and supporting documentation for proposals in coordination with the HQ Finance Department and assists country programs in creating budgets when necessary.
- Private funding portfolio management (45%):
- Maintains an up-to-date record of all private sector partnerships in the region to inform effective and timely delivery of relevant updates, progress and insight to the relevant business teams;
- Ensures consistency and compliance across private partnerships for the entire duration of a partnership in close coordination with country teams to ensure donor requirements are met and compliance issues are raised to RGD;
- Keeps up-to-date with developments around programme implementation, flagging risks and challenges around implementation, and ensures timely flow of information to support efficient delivery of donor reports;
- Proactively reviews and provides substantive feedback on donor reports, guides country offices with budget realignments, and supports grant amendments;
- Coordinates and ensures clear, reliable reporting and data-points for maximum partnership impact, including drafting and finalising donor reports and communication materials for country offices as needed;
- Flags donors who need to be stewarded by Fundraising to maintain and deepen relationships, especially if there have been any issues with programme implementation;
- Supports country offices to apply internal procedures and systems such as OTIS (IRC’s grant information tracking system), and PEERs (IRC’s partnership management system) for private funding portfolio and ensure SNAP entries are up to date;
- Maintains an ear to the ground on programmatic issues and security & political developments in East Africa and how they might affect private partnerships;
- Provides project management support on large multi-year and multi-country opportunities and grants as requested from IPP, the region and TUs.
- Process improvement (25%):
- Responsible for establishing the foundation for the development of processes and systems that would advance our private-sector partnerships pursuits;
- Coordinates with relevant teams in ER to ensure optimal support for country program offices;
- Reviews and proposes improved processes as needed to help reduce time, and ensure appropriate partner sign off, to better match private sector donor timescales.
- Approximately 6 years working in private sector fundraising with at least 3 years working in or closely with the East Africa region;
- Demonstrable experience of running and monitoring large, multi-sectoral and multi-country private sector partnerships and working across various teams and functions;
- Knowledge of the drivers and motivators for support from corporations, foundation, wealthy individuals & faith and membership based organizations, and experience working directly and supporting private sector fundraisers;
- Experience in developing and leading successful complex proposals and providing impactful reporting for high value donors;
- Ability to effectively manage and coordinate with geographically dispersed teams throughout all stages of the private grant lifecycle;
- Experience managing donor compliance, budgeting, negotiating agreement provisions, technical and financial reporting;
- Understanding of the private donor mentality and pace of work and the differences from public funding culture;
- Ability to analyze and synthesize information and excellent attention to detail;
- Willingness and ability to regularly travel to the region, sometimes on short notice and to volatile areas;
- Outstanding people skills: strong ability to communicate constructively across culturally diverse teams and contribute to a pleasant work environment;
- Solid organizational skills: ability to be flexible and in a fast-paced multi-task team environment;
- Language skills: English required; proficiency in French is a plus.
Desirable Skills & Experience:
- Experience implementing medium- to large-scale programs in humanitarian or development settings;
- Existing network of partners and donors in East Africa.
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IRC is seeking an Advocacy Manager, based in Nairobi for a Euro 30 Million five year, urban livelihoods program: Refugees in East Africa: Boosting Urban Innovations for Livelihoods Development (RE:BUILD). The program is funded by the IKEA Foundation and will be implemented in Kampala and Nairobi. The IRC is the Lead Partner and will coordinate a consortium of local and international partners to deliver the program. RE:BUILD seeks for urban refugees and vulnerable host residents to achieve economic self-reliance and benefit from strengthened urban economic, regulatory and social environments. RE:BUILD will aim to enable change at varying levels, from better access to livelihoods opportunities and inclusive services within communities, to improved refugee-related policies and more targeted and effective service delivery from national, regional and global actors. Key features of RE:BUILD’s approach include flexible funding, adaptive design and knowledge and evidence generation
The IRC seeks an Advocacy Manager who will oversee the implementation of advocacy strategies of Re:Build Project. The position will be responsible for shaping the IRC Kenya program response to refugee policy trends while maximizing IRC’s opportunities for external engagement.
The Advocacy Manager will report directly to the Systems and Strengthening Coordinator and in partnership with the Regional Policy and Advocacy Advisor will develop and drive the policy and communications strategy for RE:BUILD. The position holder is expected to be highly strategic about policy campaigning, review and analysis on a range of policies that affect the livelihoods and economic self reliance of urban refugees. The role will be key to identify and engage with livelihoods policy and decision makers in Kenya in line with the global refugee policies. He/she must have extensive experience in policy, promotional and advocacy work.
- Leading and managing processes of a strategic advocacy plan for Re:Build brainstorming with the project managers and other tea members
- Collaborate with the Regional Advocacy and Communications Manager to prepare evidence-based policy briefs, presentations, advocacy statements, talking points, training materials, and respond to meaningful advocacy moments with messages and materials related to the project, to help Re:Build partners to engage in constructive dialogue with governments, humanitarian agencies, donors and other relevant stakeholders
- Closely monitor and document policy debates, changes in policies, and shifting strategies and ensure relevant information is disseminated to project staff in a timely manner
- Identify and keep abreast of appropriate opportunities and points of use where Re:Build can influence, intervene or contribute to relevant policy processes
- Contribute to relevant policy research, key studies and reporting at regional and country levels.
- Track key events, fora and meetings in Kenya and work with ReBUILD Project management Unit, key actors, and IRC staff to coordinate representation, attendance and sharing on Re:Build lessons.
- Take part in relevant country advocacy, as guided by key partners and present key messages.
- Update key messages and communications materials on livelihoods and economic self reliance for urban refugees to reflect the specific context and update as the context evolves.
- Proposing and lobbying initiatives for the organization; writing, publishing, and disseminating advocacy briefs; developing policy work and activities.
- Coordinate advocacy work with the implementing partners by building their capacity to enhance policy change and awareness
- Support the establishment of neighborhood Committees and support registration of Refugee Lead Organization
- Revising policies related to advocacy work; and preparing reports to share with the Country Program SMT, Re:Build leadership and other stakeholders. Overseeing advocacy budgets for Re:Build.
- Advanced degree from an accredited university in education, public policy, law or related field.
- Minimum of 3 years of experience in policy and communications.
- Excellent research and public-speaking skills
- Track record of and knowledge of engaging with government priorities, systems, and structure.
- Experience and understanding of the refugee and livelihoods sector.
- Proven success in developing advocacy and/or communications strategies.
- Ability to identify emerging trends in communications, develop related strategies and efficiently translate them into meaningful plans.
- A “big picture” problem solver, bias for acting, passion to drive projects independently while collaborating cross-functionally, highly organized, with strong time leadership skills
- Excellent written, oral and interpersonal communication skills, with the ability to craft and deliver presentations to large and small groups; deep understanding of grammar, strong attention to detail and fine-tuned editorial skills
- Must have initiative and be able to work efficiently with minimum supervision and with a team.
- Advanced knowledge in computer applications. Effective written and verbal communication skills.
- Fluency in English and Kiswahili is required.