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  • Posted: Jan 30, 2020
    Deadline: Feb 1, 2020
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    d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Through f...
    Read more about this company

     

    Head of Technology Services

    Division:   Technology
    Reporting to:  Director of Technology
    Secondary Reporting: None  
    Job Tier Level:  Head of Department

    Purpose

    We are looking for Africa Head of Technology Services tdrive Service Improvement and the delivery of IT Services within the Africa Region. The role will act as both umbrella management for IT Support Services as well as the management of IT Service delivery for IT Services both inward and externally facing. Joining the business during a period of huge growth, this role will play a key part in strategy and the direction the business takes. You'll have a number of direct reports as well as umbrella responsibility for recruiting and growing the teams as well as shaping their direction. This is a hands-on technical position with requirement tdemonstrate technical flair, expertise & ability alongside leadership capabilities, tcreate solutions, efficiencies & effectiveness

    R&Rs

    • Enhance visibility & business interface by delivering consistent, reliable first-class customer service & experience.
    • Employ Governance, Security & IT Compliance across IT operations in the Region
    • Ensure Operational Excellence and Security in compliance with ISstandards
    • 3rd party vendor management & management of the delivery of outsource providers - SLA's, KPI's, service reviews etc
    • Leadership of IT Operations Teams in the OpCos
    • Support and provision of internal and customer facing IT infrastructure, services and support

    Desired Qualifications and Experience  

    • Strong problem solving skills with an emphasis on Customer Experience Leadership.
    • Excellent written and verbal communication skills for coordinating across teams.
    • A drive tlearn and master new technologies and techniques.
    • Innovation and hunger for improvement and focus on solutions
    • Direct experience with DevOps, with proven track record of developing successful solutions, people, processes & services.
    • Flexible and agile in thought and behavior

    Behavioral Competencies  

    • Self-starter (ability to work independently) with good prioritization skills
    • Business driven, people focused, with exceptional influencing skills; excellent organizational, project management, multi-tasking, presentation and time-management skills
    • Honest
    • Passion for social enterprise and people development

    go to method of application »

    Trade Marketing Executive, Kenya

    Reporting to:   Marketing Manager, Kenya

    Job Tier Level:  

    Direct Reportees:  None
     
    Position Description:

    As Trade Marketing Executive, Kenya, you will be responsible for executing the brand and channel marketing activities within d.light and ensuring all aspects of its marketing and manufacturing match.
     
    R&Rs

    • Executing the trade marketing plan across the region.
    • Driving brand awareness across various categories and products.
    • Attending and presenting at trade shows and events on behalf of the business.
    • Coordinating the creation and delivery of marketing materials and content.
    • Reporting on data and industry trends relating to trade categories.
    • Assisting in the creation of trade marketing plans for individual products and product ranges.

     
    KPIs 

    • Increased brand awareness 
    • Measures of potential customer’s attitudes towards d.light brand are increased
    • Increased customer usage (purchase habits or loyalty)

     
    Desired Skills & Experience

    • A University Degree and 3-4 years in brand or trade management ideally within a related category.
    • Experience working in an advertising agency will be an added advantage.  
    • Experience in the development of advertising material and execution toolkits 
    • A strong understanding of the distribution channels for the industry.
    • A strong track record of stakeholder management and collaboration skills
    • Proven success working in a fast paced environment where strategic brand-building efforts are complemented by hard-driving Sales and promotional campaigns.
    • Highly motivated and passionate about trade marketing.
    • Multitask oriented, organized, set priorities and meet deadlines and take pride in one’s work.
    • Demonstrated negotiation and monitoring skills in managing 3rd party vendors
    • Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality
    • Excellent organizational and time-management skills
    • Passion for social enterprise, development of people and environmental benefits

    Method of Application

    Candidates whmeet the requirements should submit their CV and cover letter to: recruitment.kenya@dlight.com before 1st February 2020.
     

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