Job Openings at Rafode Limited (Rural Agency for Development)

Rafode ltd is looking for a sales representative to be responsible for generating leads and meeting sales goals for solar products on credit.  Duties will include sales presentations and product demonstrations, as well as negotiating contracts with potential clients.

In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role is an advantage.

Sales Representative Responsibilities:

• Generating sales leads of solar products on Credit.
• Meeting or exceeding sales goals or Targets.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for solar products.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Obtaining deposits and balance of payment from clients.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Maintaining client records.
• Answering client questions about credit terms, products, prices, and availability

Rafode will provide a retainer and commission basis subject to meeting sales target. Transport to the field will also be provided.

Sales Representative Requirements:

• Certificate, diploma in business, marketing, economics, or related field.
• Experience in sales.
• Understanding of the sales process and dynamics.
• A commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.

Please indicate your preferred area of operation as we encourage prospective candidates to work on the locality they know very well and can commute from Home.

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About

Rafode seeks to hire Community Empowerment Officers also known as Loan Officers to be based in Turkana County(Kakuma and Kalobeyei). The Loan Officers will be directly responsible for the the entire loaning process for the project in Kalobeyei and Kakuma Refugee camps including client management. They will be responsible for recruiting members and marketing the loan product and renewable energy products, ensuring prompt and complete collection of loans and seeing to it that the client increase their house hold income, generate savings and accumulate productive assets.

Key Responsibilities

• Identify, initiate and manage strategic community partnerships that increase quality.
• Represent Rafode at networking events, seminars, and conferences; frequently presenting our mission and services.
• Develop, organize, and conduct training for Rafode clients and prospective clients in conjunction with community partners positioning our organization as a leader in alternative financing.
• Support public relations with client success stories.
• Work closely with clients to provide them with loans, ensuring client satisfaction throughout the loan application and servicing process;
• Convert potential clients into borrowers and effectively retain clients;
• Sell the loan and renewable energy products and follow-up regularly in case of default according to policy;
• Obtain information and documentation for individuals that qualify for a loan.
• Ensure quality control of all data entry and provide simple, friendly, knowledgeable, and helpful customer service to our clients’ inquiries about Rafode’s loan program and requirements.
• Interview prospective borrowers and assess their ability and willingness to repay a loan.
• Analyze the information and documentation provided by the client, determine if the client qualifies for a loan and, if so, make a recommendation for approval.
• Meet with clients at loan closings, ensuring that all paperwork is accurate and that information regarding loan is properly disclosed to client.
• Work with clients on a one-on-one basis to deliver a range of financial education services targeted to their individual needs. These include record keeping assistance, cash-flow management, credit management, and referrals to other organizations. Refer to other organizations when appropriate.
• Ensure strong loan performance, including on time payments.
• Take a participative and active role in the overall implementation of Rafode Micro finance program.
• Any other duties as may be assigned by the supervisor or management from time to time.

Requirements

• Certificate, Diploma in Community Development, Business administration or any other relevant qualification
• Experience in credit and microfinance or sale of renewable energy(solar lamps and Energy savings Jikos)
• Experience in analysis of markets and channels for delivering financial services;
• Experience in client mobilization and client recruitment, ready to meet targets and deadline.
• Strong communication skill, both written and verbal.
• Results driven and customer focused.
• Ability to meet targets and deadlines.
• Problem solving skills, analytical and critical thinking skills.
• Ability to make sound Judgment.
• Computer skills.

Rafode Limited is an equal opportunity employer and does not discriminate in its employment and recruitment practices. Only shortlisted candidates will be contacted. The above position  requires resident of Kakuma and Kalobeyei.