Job Openings at Safaricom Kenya

Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions
• Agile practices and ways of working, including the use of tools such as Jira & Confluence  
• Sharing expertise with Squad members and working cross-functionally to advance the work of the Squad
• Responsible for building, maintaining and supporting high-performance, fault-tolerant, scalable and distributed Platform as a Service systems.
• Responsible for interfacing with application development teams to ensure applications fit within the infrastructure with scalability, reliability and security designed and implemented from the onset.  
• Work as a Squad Member in the domain of expertise, helping to advance the work and using the experience to maximize Squad performance
• Responsible for establishing and improving team processes and workflows to maximize efficiency and productivity of people  and systems.  
• Responsible for reviewing  cloud technologies and defining digital transformation models and roadmaps.
• Lead in automation of infrastructure at massive scale to support scaling of digital services.
• Professional experience in building robust data pipelines using ETL tools
• Ensure container management platforms perform within or exceed KPIs, ensure ability of the system to support specific forms of traffic, and to support end user experience. The same should be tracked using SLAs.
• Resolve faults on all systems deployed for containers and container management platforms.
• Escalate to supplier if needed and follow up until resolution
• Quick Turnaround time to resolve emerging threats / issues
• Develop & utilize new products & service acceptance criteria. Active participation in the section to enable team meet sectional and departmental Goals and objectives.  
• Operate within approved CAPEX & OPEX expenditure for the section to meet sectional objectives. 

Qualifications

• BSc Degree in computer science, IT or engineering.
• 3+ years' experience working with RedHat OpenShift Infrastructure design, deployment and operational support
• Extensive knowledge of Linux Containers (Docker), Kubernetes, and deployment of containerized applications/microservices architectures
• Experience with Container/PaaS orchestration/management platforms such as Kubernetes, OpenShift, CloudFoundry.
• Extensive knowledge of enterprise Linux Server Operating Systems such as RHEL/ CentOS, Ubuntu.
• Experience with Configuration Management eg Chef, Ansible, Terraform.
• Deep conceptual and applied understanding of DevOps concepts, tools, and practices
• Hands-on experience with CI/CD tools such as Git, Jenkins, Nexus, Tekton or comparable substitutes
• Good understanding of build tools, CI/CD, Devops and Agile principles.
• Cloud knowledge and integration models. 

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Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.
• Design and implement automated workflows for the end-to-end lifecycle management of all technology assets—from procurement and deployment to retirement and secure disposal.
• Cloud & Passive Asset Tracking: Lead initiatives to optimize resources in public cloud assets (AWS, Azure, GCP) and physical passive infrastructure (e.g., racks, servers, devices, calling, fixed network inventory) to ensure visibility into total IT spend.
• Leverage AI-driven tools to identify and track discoverable (connected) and non-discoverable (passive) assets across hardware, software, cloud, and network ecosystems.
• Collaborate with Cyber Security to proactively identify and remediate unpatched assets or unauthorized Shadow IT, eliminating potential vulnerabilities across the technology ecosystem
• Develop technical controls to ensure 100% license compliance and audit readiness. Act as the primary technical point for software publisher audits and internal governance reviews.
• Build strong collaborative relationships with cross-functional teams including Network, Cloud, Security, Applications, and Vendors.
• Focus efforts and resources on high-impact technology assets management initiatives that improve assets lifecycle management proactive, scalability, and internal stakeholder relationships.
• Drive continuous improvement through standardization, automation, and adoption of best practices across the technology ecosystem.
• Linking asset management decisions to business value by reducing IT spend, avoiding compliance penalties, and ensuring investments are financially sustainable.
• Support change management by guiding teams through platform upgrades, migrations, and new service rollouts.
• Understanding of ISO/IEC 19770, ISO/IEC 27001, and ITIL frameworks to ensure asset practices meet compliance, audit, and governance standards while supporting enterprise risk management.
• Work closely with vendors, service providers, and internal delivery teams to maximize value from strategic partnerships.
• Support planning, execution, and governance of platform projects, ensuring delivery within scope, cost, quality, and timelines.

Qualifications

• BSc/B-Tech in Computer Science, Electrical/Telecom Engineering, or related field.
• Experience: Minimum 3 years in IT Asset Management, systems engineering, or IT operations in large-scale environments.
• Experience with the following tools; ITAM/ITSM platforms (ServiceNow, Flexera, BMC Helix(Remedy), etc).
• Managing diverse asset portfolios across compute, storage, and network devices (Dell, IBM, HP, Huawei, Cisco etc) and OS platforms (Windows/Linux).
  Strong knowledge of ISO/IEC 27001, PCI-DSS, and ITIL frameworks for compliance, audit readiness, and risk mitigation.
• Technical expertise in managing vendor contracts, OEM hardware/software portfolios, and cross-functional collaboration.
• Strong knowledge of ISO/IEC 27001, PCI-DSS, and ITIL frameworks for compliance, audit readiness, and risk mitigation.
• Proficiency in deploying AI-enabled ITAM tools for real-time tracking of connected and passive assets across hardware, software, and networks.