Job Openings at Spinners and Spinners Ltd (S&S)

Job Description / Duties & Responsibilities

Customer Experience

• simplify the customer’s life and reason to work with S&S
• explore all tools, technologies and opportunities to scale and grow
• make customer journey easier
• build brands through the experience we create for our customers
• create an environment where the customer thrives

Lifetime Relationships & Value Generation

• build and grow an active pipeline of customers for all our brands, products and service offerings
• builds value and growth in each customers business with S&S
• build & nurture trust between customer & S&S
• who is our future customer?
• what drives the future customer?

Market Intelligence

• actively and dynamically know your consumers, customers, markets, competitors, opportunities
• learn from behaviors of customers/consumers to understand them better
• understand the customers business, their clients, the challenges, the pain points, and the areas of growth

Data & Analytics Driven Execution

• analyze, interpret, implement, and reiterate – data driven
• data analytics for execution (simple, fast & effective)

 Customer Engagement

• market and story tell our brands and products
• build a system of active referrals
• explore a dynamic mix of tools (social media, marketing, content, referrals, scouting, acquisitions, partnering, etc.) to be continuously part of the customer conversation
• keep the customer engaged actively
• virtual & in person client engagement

 Products & Services Offerings & Value

• know your offering / products
• product knowledge / differentiation / product roadmap understanding
• competitor landscape analysis / market intelligence
• product positioning policy
• customer / consumer profile
• actively drive new offerings market launch
• actively innovate products through in-depth and extensive customer and consumer driven insights
• engage with customers on brands and products all the time

Actively collaborate within S&S

• provide a seamless experience to all customers
• enable live and dynamic sharing of insights to drive decisions and execution
• learn & share product information, market knowledge
• sharing insights and ensuring S&S fully onboard with each customer’s profile, prospect, and promise

Deliverable

• revenue growth (range, volumes, customers, markets
• diversify revenue streams & opportunities
• drive & achieve market leadership in our focus areas
• drive exponential growth and exceed sales targets
• increased efficiency in sales process in field
• sales analytics & growth
• customer growth pathways
• generate monthly, quarterly and annual targets and budgets and results
• track key sales metrics and extrapolate and implement growth flight paths
• setting targets, across all parameters (divisional, products groups, business types, reps, routes, regions, etc)

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Job Description / Duties & Responsibilities:

• Interactive Content Development
• Graphic design / digital design
• Photography / videography / animations / audio content
• Web & app-based use and knowledge
• Producing design ideas, sketches, proofs and samples
• Continually ensure that brand guidelines are in play across all design projects Consumer & Customer Experience
• Learn from behaviors of customers/consumers to understand them better
• Optimize & customize content for multiple customer/consumer engagement mediums
• Ability to present the designs with supporting background and basis of pitch
• Market and story tell our brands and products through design
• Explore a dynamic mix of mediums to support engagement with customers
• Digital storyboards
• Actively innovate design through in-depth and extensive customer and consumer driven insights
• Engage with customers on brands and products all the time
• Research, Development & Execution
  • Abreast with new trends, design concepts, communication concepts
  • Abreast with new marketing and communications mediums and ideas
  • Continuous learning and awareness of new design and production solutions
  • Independent research for ideas and inspiration
  • Research and analysis on strategies to reach a particular audience
• Technical & Organizational Skills
  • Knowledge of colours, texts, styles, fonts, to communicate effectively (typography)
  • Technical & practical design capabilities understanding
  • Create and identify correct images to depict products/messages
  • Maintain and log all design activity and ensure structured data archive architecture
• Data & Analytics Driven Execution
  • Analyze trends, interpret direction and developments, guide and implement new policies, and continuously be
  • relevant to the customer
• General and Deliverable
  • Product design / packaging design
  • Advertising / pos / marketing materials (print & digital)
  • Campaigns / events / displays collateral
  • Corporate collateral / communications & presentations
• Visual Communicator JD
  • Audio / video / digital content creation & management
  • Social media content generation / engagement
  • Copy writing-for different mediums
  • Research on use and functionality of products
  • Design Sales tools / catalogues / presentations
  • Log / manage / archive all collateral

Candidate Profile

• The ideal profile is a candidate with passion in visual communications, digital design and graphic design
• The candidate must be able to design, communicate, converse confidently and build relationships
• The candidate must also have great knowledge in industry standard and emerging design capabilities
• The candidate must have a personal interest and passion in learning, design, art, consumer psychology
• The candidate must be an achiever – success driven, result oriented and motivated
• The candidate must share a portfolio of previous digital design work to showcase experience and creativity.
• Requisite Soft Skills & Talent
• Listening skills / inquisitive & curious mindset / excellent communication skills (spoken / written / graphic)
• Planning / multitasking / adaptability / organized / self-starter / attention to detail
• Working in a collaborative team environment
• Artistic abilities, Visual conceptualization & creativity
• Color creativity / layouts & optimization
• Interest in, and knowledge of the consumer / trade channel markets
• Interest in emerging trends and design techniques
• Interest in new communication and consumer reach methods

Qualifications Requirements

• University graduate, preferable with a focus on art, design & technology (communications is a bonus)
• Minimum 3 years work experience
• Experience in design thinking process, agile development
• Experience with user-centered design, rapid prototyping, and user testing
• All rounded experience in media generation
• Practical knowledge & experience with design software / standard digital design tools
• Digital design / graphic design / photography / videography / print design skills
• Computerized design / freehand design / sketching skills
• Commercial graphical production & printing techniques
• A good understanding of visual design principles
• Proven digital content skill
• Printing & packaging materials knowledge
• Creative writing and copy writing will be an added bonus

Package & Benefits

• Competitive remuneration package commensurate with the role and deliverables
• Be a part of an amazing culture, a great work environment driven by empowered teams
• S&S is a great platform to express and exhibit growth capabilities
• S&S values personal development and nurtures this through continuous learning

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Job Description:

S&S are looking for a dynamically driven individual to embrace the role of the Marketing Manager. The candidate will be responsible for developing and executing the overall marketing strategy that encapsulates the uniqueness of our brands and products and is consistent in meeting the company’s objectives. Reporting to the Head of Business Development, you will manage the marketing team, drive brand and product growth, building lifetime relationships with our existing and future customers, ultimately translating into sustainable revenue growth.

Duties & Responsibilities:

• Differentiate, develop and execute marketing strategy and plans for our unique markets (offline and online)
• Build and drive customer acquisition strategies
• Developing and executing signature S&S content, across all channels, that engages and connects our customers and consumers
• Curate, and continue to enhance guidelines for brands, engagement and experience
• Drive content generation that best suits our unique customer base and segment
• Build and own the deliverables of a dynamic and practical marketing function featuring in house teams or outsourced services
• Rapid execution for day-to-day marketing as well as longer term strategy
• Working creatively to optimize budget spend, reach and impact
• Drive internal systems to be a customer first company
• Actively understand, and translate customer profiling and demographics (KYC) into driving marketing impact
• Establish and roll out S&S instore experiential benchmarks and goals
• Customer focused learning, deep market analytics and key insights (qualitative and quantitative) to drive current and future growth
• Abreast with new trends, communication concepts, marketing and communications mediums and ideas
• Actively engage in the marketplace to learn, test, and iterate textile offerings and solutions
• Aggressively research all markets to fully understand our unique customers and the ways to emotively connect with them
• Candidate Profile & Skills
• Dynamic and agile individual who thrives in a rapidly evolving environment
• Deep and active experience working with Kenyan / African brands
• Passionate about engagement and experience – A conversationalist
• Excellent communication and collaboration skills (spoken / written)
• Versatile, dynamic and go-getter in ensuring success through marketing initiatives
• Proven track record in driving big picture strategies into measurable and trackable deliverables
• Great at writing, storytelling and enabling positive and impactful lifetime relationships
• Tech savvy / analytical and love’s numbers!
• S&S Marketing Manager JD
• Design thinking / eye for design and detail
• Self-driven, influencer and an inspirational people person
• Creative in everything they do – driven to think, act and execute differently
• Curious, deep and rapid learner with the ability to quickly translate learnings into execution and impact
• Leading and being part of creative teams

Qualification Requirements

• Bachelor’s / masters (marketing / communications / journalism)
• 4 + years’ formal experience
• Active use of OKR’s and other deliverable achieving frameworks will be a bonus
• FMCG experience is a bonus

Package & Benefits

1. Competitive remuneration package commensurate with the role and deliverables
2. Be a part of an amazing culture, a great work environment driven by empowered teams
3. S&S is a great platform to express and exhibit growth capabilities
4. S&S values personal development and nurtures this through continuous learning