Sales Representative at Spinners and Spinners Ltd (S&S)

Job Description / Duties & Responsibilities

Customer Experience

• simplify the customer’s life and reason to work with S&S
• explore all tools, technologies and opportunities to scale and grow
• make customer journey easier
• build brands through the experience we create for our customers
• create an environment where the customer thrives

Lifetime Relationships & Value Generation

• build and grow an active pipeline of customers for all our brands, products and service offerings
• builds value and growth in each customers business with S&S
• build & nurture trust between customer & S&S
• who is our future customer?
• what drives the future customer?

Market Intelligence

• actively and dynamically know your consumers, customers, markets, competitors, opportunities
• learn from behaviors of customers/consumers to understand them better
• understand the customers business, their clients, the challenges, the pain points, and the areas of growth

Data & Analytics Driven Execution

• analyze, interpret, implement, and reiterate – data driven
• data analytics for execution (simple, fast & effective)

 Customer Engagement

• market and story tell our brands and products
• build a system of active referrals
• explore a dynamic mix of tools (social media, marketing, content, referrals, scouting, acquisitions, partnering, etc.) to be continuously part of the customer conversation
• keep the customer engaged actively
• virtual & in person client engagement

 Products & Services Offerings & Value

• know your offering / products
• product knowledge / differentiation / product roadmap understanding
• competitor landscape analysis / market intelligence
• product positioning policy
• customer / consumer profile
• actively drive new offerings market launch
• actively innovate products through in-depth and extensive customer and consumer driven insights
• engage with customers on brands and products all the time

Actively collaborate within S&S

• provide a seamless experience to all customers
• enable live and dynamic sharing of insights to drive decisions and execution
• learn & share product information, market knowledge
• sharing insights and ensuring S&S fully onboard with each customer’s profile, prospect, and promise

Deliverable

• revenue growth (range, volumes, customers, markets
• diversify revenue streams & opportunities
• drive & achieve market leadership in our focus areas
• drive exponential growth and exceed sales targets
• increased efficiency in sales process in field
• sales analytics & growth
• customer growth pathways
• generate monthly, quarterly and annual targets and budgets and results
• track key sales metrics and extrapolate and implement growth flight paths
• setting targets, across all parameters (divisional, products groups, business types, reps, routes, regions, etc)