Job Opportunities at Corporate Staffing - 6 Positions

Salary: 30k – 40k
Location: Nairobi

Responsibilities for the Call Centre Agent Job

• Appoinment settings through phone calls to contacts in our database

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.

• Visiting potential clients and providing them with additional information with a view of closing a sale.

• Opens customer accounts by recording account information.

• Maintains customer records by updating account information.

• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Recommends potential products or services to management by collecting customer information and analyzing customer needs.

• Prepares product or service reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed.

Call Centre Agent Job Qualifications

• A university degree in marketing or any related field

• More than one year of Customer Service Experience.

• Presentable & Should be a fast thinker

• Quality Focus.

• Problem Solving.

• Market Knowledge.

• Documentation Skills.

• Listening skills.

• Telephone Skills.

• Resolving Conflict.

• Analyzing Information.

• Multi-tasking

• Communication skills

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Salary: 60 – 70K

ICT Supervisor Job Responsibilities

• Evaluating user needs and system functionality and ensuring that ICT facilities meet these needs.

• Planning, developing and implementing the ICT budget and obtaining competitive prices from suppliers to ensure cost effectiveness.

• Scheduling upgrades and security backups of hard ware and software systems, securing data from internal and external attack

• Ensuring that users adhere to software licensing laws

• Managing crisis situations, which may involve complex technical hardware or software problems

• Ensuring the organization effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies.

• Organizing Technological research by studying organization goals, strategies, practices, and user projects

• Implement functional Disaster Recovery Plan for the critical IT system

Qualifications for the ICT Supervisor Job

• Degree in Computer Science, IT or any related field

• At least 4- 5 years experience preferably in the food products industry

• Strong skills in and understanding of ERP systems

• Proactive with strong analytical and presentation skills

• Must be team player

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Salary: 100K plus Commissions

Technical Sales Executive Job Responsibilities

• Lead the customer business reviews with the Hotels, Restaurants and Cafes on a periodic basis- monthly/quarterly/yearly and drive the completion of the action plans

• Develop customer specific joint business plans and periodically monitor the agreed milestones, thereby driving customer engagement

• Responsible to develop new portfolio focused on “Bakery Products” offering full “Bakery Solutions” to customers

• Responsible for training the customers on Bakery Value Added Products as part of bakery solutions offering

• To create awareness of the company marketing strategy & expectations and ensure implementation of agreed objectives at the customer end.

• Conduct periodic review of Customer KPI’s- Sales, Investments, Growth, contribution, Market Share, Data Sharing & Service Levels

• Provide insights to the management team on trends, competitor status that will aid in driving business decisions

• Ensure compliance to company policies, procedures, commercial terms and local regulations

• Resolve any outstanding issues with the concerned customers

• Seek new business opportunities in line with the organizational growth strategy

• Support sales team by conducting “live demonstrations” of the company’s Bakery products leading to listing the products and getting sales

• Training internal sales team on basic Bakery products

Qualifications for the Technical Sales Executive Job

• Degree in Food Science or related field of study

• Training in Sales/Marketing

• At least 6-7 years experience in sales of pastry ingredients

• Good technical knowhow and knowledge of Bakery products and ingredients

• Good sales skills

• Strong Analytical skills

• Team player

• Excellent Communication skills both written and spoken

• Good interpersonal and analytical skill

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Salary: 70K plus Commissions

Business Development Executive Job Responsibilities

• Lead the customer business reviews with the Hotels, Restaurants, and Cafes on a periodic basis- monthly/quarterly/yearly and drive the completion of the action plans

• Develop Customer specific joint business plans and periodically monitor the agreed milestones, thereby driving customer engagement

• Conduct Periodic review of Customer KPI’s- Sales, Investments, Growth, contribution, Market Share, Data Sharing & Service Levels

• Provide insights to the management team on trends, competitor status that will aid in driving business decisions

• Ensure compliance to company policies, procedures, commercial terms, and local regulations

• Resolve any outstanding issues with the concerned customer

• Seek new business opportunities in line with the organizational growth strategy

• Responsible for developing new portfolio for the company

• Responsible for training the clients on value added products

Qualifications for the Business Development Executive Job

• Degree in Business Admin/Sales/Marketing or relevant field

• At least 4-6 years experience in the Food service industry

• Distribution experience of Food products is a MUST

• Strong selling skills with know-how on sales approach and route to market in Foodservice channels

• Good know-how and knowledge of the Kenyan foodservice market / hospitality market

• Strong analytical and presentation skills

• Team player

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Salary: 60k – 80k based on experience

Software Developer Job Responsibilities

• Interpret written business requirements and technical specification documents.

• Perform coding to written technical specifications.

• Develop front end graphical user interface design.

• Develop back end database design and application integration.

• Investigate, analyse and document reported software defects.

• Perform maintenance programming and correction of identified defects.

• Create, document, and implement unit test plans, scripts, and test harnesses.

• Create and maintain technical documentation using defined technical documentation templates.

• Evaluate and identify new technologies for implementation.

• Participate in Project Planning and Project Management.

• Constantly update technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications.

• Performs related duties as assigned.

• Work as part of a project team, and communicate progress, technical issues and their resolution and shall report to the senior software developer and the technical director.

Qualifications for the Software Developer Job

• Bachelor’s degree in Computer Science or IT related Degree

• At least 3 years experience with Microsoft Dot Net technology (including VB.Net, C#, ASP.NET [Web Forms and MVC]), MVC technology, HTML helpers, Razor, Ajax, Entity Framework. REST/SOAP web services, Microsoft SQL Server RDBMS , XML, HTML, JavaScript, CSS,JSON, Mobile technology – Java, Android SDK, SQLite

• Programming skills, technical skills and database skills

• Proven ability to meet set deadlines

• Demonstrable Software Development experience with Windows based client/server applications and web based applications.

• Knowledge of database architecture and design.

• Ability to interpret written requirements and technical specification documents.

• Must be able to deal with complex situations that may also be time critical and stressful.

• Be able to travel and commute for extended periods of time

• Proven ability to communicate effectively with cross-functional teams showing extreme teamwork skills and ethic.

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Salary: 70K plus Commissions

Business Development Executive Job Responsibilities

• Lead the customer business reviews with the Hotels, Restaurants, and Cafes on a periodic basis- monthly/quarterly/yearly and drive the completion of the action plans

• Develop Customer specific joint business plans and periodically monitor the agreed milestones, thereby driving customer engagement

• Conduct Periodic review of Customer KPI’s- Sales, Investments, Growth, contribution, Market Share, Data Sharing & Service Levels

• Provide insights to the management team on trends, competitor status that will aid in driving business decisions

• Ensure compliance to company policies, procedures, commercial terms, and local regulations

• Resolve any outstanding issues with the concerned customer

• Seek new business opportunities in line with the organizational growth strategy

• Responsible for developing new portfolio for the company

• Responsible for training the clients on value added products

Qualifications for the Business Development Executive Job

• Degree in Business Admin/Sales/Marketing or relevant field

• At least 4-6 years experience in the Food Service industry

• Distribution experience of food products is a must

• Strong selling skills with know-how on sales approach and route to market in Foodservice channels

• Good know-how and knowledge of the Kenyan foodservice market / hospitality market

• Strong analytical and presentation skills

• Team player